Connecticut General Statutes
Chapter 277 - Department of Energy and Environmental Protection. Public Utilities Regulatory Authority. Office of Consumer Counsel. Miscellaneous Provisions
Section 16-41. - Imposition of civil penalties by authority.

(a) Each (1) public service company and its officers, agents and employees, (2) electric supplier or person providing electric generation services without a license in violation of section 16-245, and its officers, agents and employees, (3) certified telecommunications provider or person providing telecommunications services without authorization pursuant to sections 16-247f to 16-247h, inclusive, and its officers, agents and employees, (4) person, public agency or public utility, as such terms are defined in section 16-345, subject to the requirements of chapter 293, (5) person subject to the registration requirements under section 16-258a, (6) cellular mobile telephone carrier, as described in section 16-250b, (7) Connecticut electric efficiency partner, as defined in section 16-243v, (8) company, as defined in section 16-49, (9) entity approved to submeter pursuant to section 16-19ff, and (10) person involved in the transportation of gas, as such terms are defined in section 16-280a, shall obey, observe and comply with all applicable provisions of this title and each applicable order made or applicable regulations adopted by the Public Utilities Regulatory Authority by virtue of this title as long as the same remains in force. Any such company, electric supplier, certified telecommunications provider, cellular mobile telephone carrier, Connecticut electric efficiency partner, entity approved to submeter, person, any officer, agent or employee thereof, public agency or public utility which the authority finds has failed to obey or comply with any such provision of this title, order or regulation shall be fined, ordered to pay restitution to customers or ordered to pay a combination of a fine and restitution by order of the authority in accordance with the penalty prescribed for the violated provision of this title or, if no penalty is prescribed, not more than ten thousand dollars for each offense, except that the penalty shall be a fine, restitution to customers or a combination of a fine and restitution of not more than forty thousand dollars for failure to comply with an order of the authority made in accordance with the provisions of section 16-19 or 16-247k or within thirty days of such order or within any specific time period for compliance specified in such order. The authority may direct a portion of any fine levied pursuant to this section to be paid to a nonprofit agency engaged in energy assistance programs named by the authority in its decision or notice of violation. Any such nonprofit agency that receives a portion of a fine pursuant to this subsection shall administer such funds as directed by the authority and submit an annual report to the authority, at the end of each fiscal year and in a form determined by the authority, that details the expenditure of such funding. No such nonprofit agency shall use more than ten per cent of such funding for administrative purposes. For the fiscal years ending June 30, 2023, and June 30, 2024, the authority shall direct not less than ninety-five per cent of any fine levied pursuant to this section to nonprofit agencies engaged in energy assistance programs. Each distinct violation of any such provision of this title, order or regulation shall be a separate offense and, in case of a continued violation, each day thereof shall be deemed a separate offense. Each such penalty and any interest charged pursuant to subsection (g) or (h) of section 16-49 shall be excluded from operating expenses for purposes of rate-making.

(b) Any regional water authority, any regional water district, any municipal gas or electric plant established under chapter 101, any municipal waterworks system established under chapter 102, or any other municipality or department thereof owning, leasing, operating or managing a plant for the supplying or furnishing of any public utility, which the Public Utilities Regulatory Authority finds has failed to comply with the procedures of section 16-29, shall be subject to a civil penalty of not more than five thousand dollars for any annual report which is not submitted or submitted late in violation of said section.
(c) If the authority has reason to believe that a violation has occurred for which a civil penalty is authorized by subsection (a) or (b) of this section, it shall notify the alleged violator by certified mail, return receipt requested, or by personal service. The notice shall include:
(1) A reference to the sections of the title, regulation or order involved;
(2) A short and plain statement of the matter asserted or charged;
(3) A statement of the prescribed civil penalty for the violation; and
(4) A statement of the person's right to a hearing.
(d) The person to whom the notice is addressed shall have twenty days from the date of receipt of the notice in which to deliver to the authority a written application for a hearing. If a hearing is requested, then, after a hearing and upon a finding that a violation has occurred, the authority may issue a final order assessing a civil penalty under this section which shall not be greater than the maximum penalty permitted by law. If a hearing is not requested, or if such a request is later withdrawn, then the notice shall, on the first day after the expiration of the twenty-day period or on the first day after the withdrawal of the request for hearing, whichever is later, become a final order of the authority and the matters asserted or charged in the notice shall be deemed admitted, unless the notice is modified by a consent order before it becomes a final order. A consent order shall be deemed a final order.
(e) All hearings under this section shall be conducted under sections 4-176e to 4-184, inclusive. The final order of the authority assessing a civil penalty shall be subject to appeal under section 4-183. No challenge to any final order of the authority assessing a civil penalty shall be allowed as to any issue which could have been raised by an appeal of an earlier order of the authority. Any civil penalty authorized by this section shall become due and payable (1) at the time of receipt of a final order in the case of a civil penalty assessed in such order after a hearing, (2) on the first day after the expiration of the period in which a hearing may be requested if no hearing is requested, or (3) on the first day after the withdrawal of a request for hearing.
(f) A civil penalty assessed in a final order of the authority under this section may be enforced in the same manner as a judgment of the Superior Court. The final order shall be delivered to the respondent by personal service or by certified mail, return receipt requested. After entry of such final order, the authority may file a transcript without the payment of costs, in the office of the clerk of the superior court in the judicial district in which the respondent resides, has a place of business, owns real property, or in which any real property which is the subject of the proceedings is located or, if the respondent is not a resident of the state of Connecticut, in the judicial district of Hartford. Upon the filing, the clerk shall docket the order in the same manner and with the same effect as a judgment entered in the superior court within the judicial district. Upon the docketing, the order may be enforced as a judgment of the court.
(1949 Rev., S. 5431; P.A. 75-486, S. 16, 69; P.A. 77-614, S. 162, 610; P.A. 80-482, S. 73, 348; P.A. 81-297, S. 1; Nov. Sp. Sess. P.A. 81-8, S. 2, 4; P.A. 85-552, S. 2, 8; P.A. 87-71, S. 1, 13; P.A. 88-230, S. 1, 12; 88-317, S. 63, 107; P.A. 90-98, S. 1, 2; 90-221, S. 7, 15; P.A. 93-142, S. 4, 7, 8; May 25 Sp. Sess. P.A. 94-1, S. 19, 130; P.A. 95-220, S. 4–6; P.A. 98-28, S. 35, 117; P.A. 99-105, S. 1, 4; 99-222, S. 13, 19; P.A. 00-91, S. 2; P.A. 05-241, S. 3; P.A. 06-196, S. 200; P.A. 07-242, S. 96; P.A. 11-80, S. 1; P.A. 13-298, S. 37; Sept. Sp. Sess. P.A. 20-5, S. 13; P.A. 22-20, S. 6; Nov. Sp. Sess. P.A. 22-1, S. 7.)
History: P.A. 75-486 replaced public utilities commission with public utilities control authority, added exception to allow $20,000 maximum fine for failure to comply within time limit with orders under Sec. 16-19 and excluded penalties and interest from consideration as operating expenses; P.A. 77-614 replaced the authority with division of public utility control within the department of business regulation, effective January 1, 1979; P.A. 80-482 made division of public utility control an independent department and deleted reference to abolished department of business regulation; P.A. 81-297 added Subsecs. (b) to (e) authorizing department to impose civil penalties and setting forth procedure for such penalties; Nov. Sp. Sess. P.A. 81-8 changed reference in Subsec. (a) from Subsec. (b) to Subsec. (g) of Sec. 16-49 to conform to amendment of said section in the same act; P.A. 85-552 made technical change in Subsec. (a), substituting reference to Sec. 16-49(f) for reference to Sec. 16-49(g); P.A. 87-71 amended Subsec. (a) to include persons, public agencies and public utilities subject to the requirements of chapter 293; P.A. 88-230 replaced “judicial district of Hartford-New Britain” with “judicial district of Hartford”, effective September 1, 1991; P.A. 88-317 amended reference to Secs. 4-177 to 4-184 in Subsec. (d) to include new sections added to Ch. 54, effective July 1, 1989, and applicable to all agency proceedings commencing on or after that date; P.A. 90-98 changed the effective date of P.A. 88-230 from September 1, 1991, to September 1, 1993; P.A. 90-221 inserted new Subsec. (b) establishing a penalty for regional water authorities or districts or municipalities which fail to file reports to the department and renumbered the remaining Subsecs; P.A. 93-142 changed the effective date of P.A. 88-230 from September 1, 1993, to September 1, 1996, effective June 14, 1993; May 25 Sp. Sess. P.A. 94-1 made technical change, effective July 1, 1994; P.A. 95-220 changed the effective date of P.A. 88-230 from September 1, 1996, to September 1, 1998, effective July 1, 1995; P.A. 98-28 amended Subsec. (a) by adding electric suppliers, persons providing electric generation services without a license and their officers, agents and employees, effective July 1, 1998; P.A. 99-105 amended Subsec. (a) to apply provisions to companies, as defined in Sec. 16-49, to add reference to Sec. 16-49(h) and to make technical changes, effective July 1, 1999; P.A. 99-222 amended Subsec. (a) by adding reference to certified telecommunications provider or person providing telecommunications services without authorization and its officers, agents and employees, by changing to $10,000 the maximum penalty for violating a provision of title 16 if no other penalty is prescribed, by changing to $40,000 the maximum penalty for failure to comply with order made in accordance with Sec. 16-19, by adding reference to Sec. 16-247k and by making technical changes, effective June 29, 1999 (Revisor's note: In codifying and merging the provisions of P.A. 99-105 and P.A. 99-222 the Revisors inserted “(3)” before and a comma after new language re certified telecommunications providers, deleted the word “each” from before the word “certified” and inserted the word “and” before the words “its officers, agents and employees”); P.A. 00-91 added new Subsec. (a)(5) re persons subject to registration requirements under Sec. 16-258a, redesignating former Subdiv. (5) as Subdiv. (6); P.A. 05-241 added new Subsec. (a)(6) re cellular mobile telephone carriers, redesignating existing Subdiv. (6) as Subdiv. (7) and adding reference to cellular mobile telephone carrier therein, effective July 8, 2005; P.A. 06-196 made technical changes in Subsec. (a), effective June 7, 2006; P.A. 07-242 amended Subsec. (a) to add provisions re Connecticut electric efficiency partners, effective July 1, 2007; pursuant to P.A. 11-80, “Department of Public Utility Control” and “department” were changed editorially by the Revisors to “Public Utilities Regulatory Authority” and “authority”, respectively, effective July 1, 2011; P.A. 13-298 amended Subsec. (a) to add Subdiv. (9) re entity approved to submeter and to make conforming changes, effective July 1, 2013; Sept. Sp. Sess. P.A. 20-5 amended Subsec. (a) to authorize restitution as a form of penalty and permit authority to direct portion of levied fine, effective October 2, 2020; P.A. 22-20 amended Subsec. (a) by adding new Subdiv. (10) re person involved in the transportation of gas as defined in Sec. 16-280a and amended Subsec. (d) by changing provision re civil penalties to the maximum penalty permitted by law; Nov. Sp. Sess. P.A. 22-1 amended Subsec. (a) to require nonprofit agencies receiving funds from fines to file annual expenditure reports and use no more than 10 per cent of the funds for administrative purposes, and, in fiscal years 2023 and 2024, to require the Public Utilities Regulatory Authority to direct at least 95 per cent of any fines to nonprofit agencies engaged in energy assistance programs, effective November 29, 2022.

Structure Connecticut General Statutes

Connecticut General Statutes

Title 16 - Public Service Companies

Chapter 277 - Department of Energy and Environmental Protection. Public Utilities Regulatory Authority. Office of Consumer Counsel. Miscellaneous Provisions

Section 16-1. - Definitions.

Section 16-1a. - Reference to Public Utilities Commission deemed to mean Public Utilities Control Authority.

Section 16-1b. - Department of Public Utility Control. Department head.

Section 16-2. - Public Utilities Regulatory Authority. Utility commissioners. Staff.

Section 16-2a. - Office of Consumer Counsel. Office of State Broadband. Consumer Counsel. Staff.

Section 16-2b. - Term “Office of Consumer Counsel” deemed to mean Division of Consumer Counsel within the Department of Business Regulation.

Section 16-2c. - Division of Adjudication.

Section 16-2d. - Office of energy efficient businesses.

Section 16-3. - Vacancy.

Section 16-3a. - Appointment of initial members. Transfer of business between commission and authority.

Section 16-4. - Employees of public service companies, certified telecommunications providers and electric suppliers ineligible to serve on authority or in department.

Section 16-5. - Removal.

Section 16-6. - Office and records.

Section 16-6a. - Participation in proceedings before federal agencies and federal courts. Expenses.

Section 16-6b. - Regulations.

Section 16-6c. - Power to delay implementation of electric suppliers' generation portfolio standards.

Section 16-7. - Right of entry. Penalty.

Section 16-7a. - Power to stop work.

Section 16-8. - Examination of witnesses and documents. Hearing officers. Management audits.

Section 16-8a. - Protection of employee of public service company, person involved in the transportation of gas, contractor or Nuclear Regulatory Commission from retaliation. Procedures. Regulations.

Section 16-8b. - Labor disputes at public service companies. Determination of unreasonable profits during dispute. Refunds.

Section 16-8c. - Examination of witnesses and documents. Audits. Relationship between public service companies and subsidiaries.

Section 16-8d. - Recovery of costs, expenses, judgments or attorney's fees for an action brought under section 16-8a.

Section 16-9. - Orders.

Section 16-9a. - Party status in proceedings before authority.

Section 16-9b. - Commissioner of Energy and Environmental Protection to be party to proceedings before authority.

Section 16-10. - Enforcement of statutes and orders.

Section 16-10a. - Revocation of franchises. Procedure. Reassignment.

Section 16-11. - Safety of public and employees. Powers.

Section 16-11a. - Nuclear Energy Advisory Council; composition; duties.

Section 16-12. - Complaints as to dangerous conditions.

Section 16-13. - Procedure upon complaint.

Section 16-14. - Powers concerning electrolysis or escape of electricity.

Section 16-15. - Compliance with orders. Penalty.

Section 16-16. - Report of accidents.

Section 16-17. - Duties as to accidents.

Section 16-18. - Powers concerning poles and wires.

Section 16-18a. - Consultants: Retention, expenses, findings and recommendations.

Section 16-19. - Amendment of rate schedule; investigations and findings by authority; hearings; deferral of municipal rate increases; refunds; notice of application for rate amendment, interim rate amendment and reopening of rate proceeding.

Section 16-19a. - Periodic review re gas and electric distribution companies' rates, services and performance. Approval of performance-based incentives and penalties.

Section 16-19aa. - Excess generating capacity. Exclusion of costs associated with. Return on and depreciation of unrecovered investment in generating facilities.

Section 16-19b. - Purchased gas adjustment clauses, energy adjustment clauses and transmission rate adjustment clauses.

Section 16-19bb. - Application or refund of electric distribution company rate moderation funds.

Section 16-19c. - Investigation of fuel cost adjustment and purchased gas adjustment charges.

Section 16-19cc. - Semiannual reports from nuclear generating facility licensees re maintenance, refueling and shutdown schedules. Penalty for shutdown for a significant period of time.

Section 16-19d. - Advertising not to be deemed an operating expense for purposes of rate-making. Disclosure of source of payment for advertising.

Section 16-19dd. - Conservation and load management programs for agricultural customers.

Section 16-19e. - Guidelines for transfer of assets and franchises, plant expansion, internal utility management and rate structures. Public hearing. Policy coordination among state agencies. Parties to rate proceeding.

Section 16-19ee. - Reports from electric distribution companies concerning electrical outages from power surges.

Section 16-19eee. - Definitions.

Section 16-19f. - Rate design standards for electric public service companies and municipal electric companies. Determination of appropriateness. Implementation. Electric vehicle charging stations.

Section 16-19ff. - Submetering. Regulations. Application process.

Section 16-19fff. - Electric vehicle charging load projections.

Section 16-19g. - Penalty for failure to report nuclear incident not an operating expense.

Section 16-19gg. - Factors to be considered during a rate proceeding.

Section 16-19ggg. - Public electric vehicle charging stations. Parking restrictions.

Section 16-19h. - Reopening of water company rate proceedings.

Section 16-19hh. - Implementation of flexible pricing and rates. Special contracts for electric service. Exemption from competitive transition assessment. Regulations. Gas rates for certain manufacturers.

Section 16-19i. - Electric company residential customer service charge indicated on bill.

Section 16-19ii. - Use of electric resistance space heating. Differential rates.

Section 16-19j. - Portion of authority staff to be made party to certain rate proceedings.

Section 16-19jj. - Alternative dispute resolution mechanisms.

Section 16-19k. - Costs of educational materials or information on water conservation included as operating costs.

Section 16-19kk. - Finding re conservation and load management programs. Rates of return for conservation and load management programs and programs promoting the state's economic development. Considerations in establishing company's authorized return...

Section 16-19l. - Authorization of rates that promote water conservation.

Section 16-19ll. - Submittal of legislation re encouraging conservation and load management programs, etc.

Section 16-19mm. - Consideration of external costs and benefits.

Section 16-19m to 16-19q. - Decommissioning of nuclear power generating facilities; definitions. Decommissioning financing plan; contents. Decommissioning finance plans; updates; hearing approval. Review of plan; changes. Decommissioning costs; liabi...

Section 16-19nn. - Encouragement of specific end uses of electricity and gas.

Section 16-19oo. - Approval of rate amendments for conservation and load management programs or programs promoting the state's economic development in proceedings other than rate proceedings. Approval of rate mechanisms to recover costs of natural ga...

Section 16-19pp. - Uncontested proceedings before the authority. Participating parties.

Section 16-19qq. - Outages of nuclear power generating facilities; rate proceedings; rebuttable presumption of imprudent management.

Section 16-19rr. - Rates charged by electric distribution companies and electric utilities to veterans' organizations.

Section 16-19r to 16-19t. - Three Mile Island nuclear power generating facility damage costs prohibited from being placed in rate base or included as operating expenses. Revenues associated with construction of electric company facilities and Millsto...

Section 16-19ss. - Solicitations for the provision of temporary electric generation facilities.

Section 16-19tt. - Gas and electric distribution companies' distribution revenue decoupling.

Section 16-19u to 16-19w. - Monthly reports from nuclear power generating facility licensees re construction costs and progress. Excess construction costs of Seabrook 1 nuclear power generating facility not included in rates. Prohibition on inclusion...

Section 16-19uu. - Adjustments to competitive transition assessment with respect to economic recovery revenue bonds.

Section 16-19vv. - Public service companies' customer deposits.

Section 16-19ww. - Natural gas infrastructure expansion plan. Hurdle rate; rate for new customers added pursuant to the plan; rate mechanism for gas companies to recover prudent investments made pursuant to the plan outside a rate proceeding; assignm...

Section 16-19x. - Phase-in of costs of certain large electric generating facilities.

Section 16-19xx. - Deferral of public service company tax expense increase.

Section 16-19y. - Rate treatment of enhanced 9-1-1 service costs.

Section 16-19yy. - Compensation rate recovery for electric distribution companies, gas companies or water companies.

Section 16-19z. - Rate treatment of land purchased, owned or retained by water companies for water supply protection or future water supply use.

Section 16-19zz. - Interim rate decreases, low-income rates and economic development rates for customers of electric distribution companies.

Section 16-20. - Inadequate service or unreasonable rates; petition to authority. Small community water system rates and service.

Section 16-21. - Change of rates fixed pursuant to charter or contract.

Section 16-22. - Rates; transfer of assets or franchise; burden of proof.

Section 16-23. - Regulations and service prescribed by authority deemed reasonable.

Section 16-24. - Classification of service.

Section 16-24a. - Low-income discounted rates for electric and gas service.

Section 16-25. - Time and place of hearings. Notice.

Section 16-25a. - Hearings on Office of Consumer Counsel petitions.

Section 16-26. - Public hearing to be held in locality affected.

Section 16-27. - Returns from public service companies. Reports from community antenna television companies. Penalty. Form 8-K reports.

Section 16-28. - Correction of returns and reports.

Section 16-29. - Reports from municipalities.

Section 16-30. - Returns from motor bus companies. Penalty.

Section 16-31. - Remission of forfeitures by the Attorney General.

Section 16-32. - Annual audit report.

Section 16-32a. - Filing re procurement practices. Public hearing. Regulations re competitive bidding.

Section 16-32b. - Regional water authority or water district to submit annual report.

Section 16-32c. - Water company rate adjustments. Application. Notice to customers.

Section 16-32e. - Emergency plans to be filed by public service companies, telecommunications companies, voice over Internet protocol service providers and municipal utilities. Hearings. Revisions. Staffing of electric distribution companies' emergen...

Section 16-32f. - Gas company supply and demand forecast reports.

Section 16-32g. - Electric wire maintenance plans. Regulations.

Section 16-32h. - Performance standards for electric distribution companies and gas companies in emergencies. Emergency response report.

Section 16-32i. - Performance review of electric distribution companies and gas companies after emergencies. Hearing. Penalty.

Section 16-32j. - Procedures for expedited road clearing after emergencies.

Section 16-32k. - Vegetation management practices review. Report.

Section 16-32l. - Residential customer credits for distribution-system service outage. Recovery of costs. Waiver of requirements.

Section 16-32m. - Residential customer compensation for expiration of medicine and food due to distribution-system service outage. Recovery of costs. Waiver of requirements.

Section 16-32n. - Cost-benefit analysis concerning resources expended and existing staffing levels during storm events. Minimum staffing levels and acceptable performance standards for electric distribution companies. Penalties.

Section 16-33. - Obstructing authority; false entries and returns to; penalty.

Section 16-34. - Annual reports to Governor.

Section 16-34a. - Annual report re lost and unaccounted for gas. Docket to investigate.

Section 16-35. - Appeals to Superior Court. Uncontested proceedings re acquiring electricity products or services.

Section 16-36 to 16-39. - Venue. Procedure on appeal. Notice when parties are numerous. Supersedeas.

Section 16-40. - Rights and duties of trustees and receivers.

Section 16-41. - Imposition of civil penalties by authority.

Section 16-42. - Not to affect labor contracts.

Section 16-43. - Merger or sale of public service companies. Issuance and approval of securities. Net proceeds from sale of water company land. Allocation of economic benefits of sale of water company land.

Section 16-43a. - Validity of securities issued pursuant to order of authority.

Section 16-43b. - Definitions applicable to apportionment of land sales benefits.

Section 16-43c. - Sale of water company land to certain municipal corporations for construction of a school.

Section 16-43d. - Sale of existing electric generation plants.

Section 16-44. - Notice of formation, consolidation or discontinuance of public service companies; change of name. Penalty.

Section 16-44a. - Disclosure of salaries of directors and officers of public service companies.

Section 16-45. - Increase or reduction of capital stock by public service companies.

Section 16-46. - Dissolution or termination of public service company. Cessation of public service operations.

Section 16-47. - Holding companies. Approval of authority re exercise of control. Investigation and hearing. Annual reports. Injunctive relief.

Section 16-47a. - Code of conduct for gas company transactions with affiliates.

Section 16-48. - Electricity and gas; transmission between this state and other states.

Section 16-48a. - Consumer Counsel and Public Utility Control Fund established.

Section 16-49. - Expenses of the Department of Energy and Environmental Protection's Bureau of Energy and Technology, the Office of Consumer Counsel, the Office of Policy and Management and the operations of the Public Utilities Regulatory Authority....

Section 16-49a to 16-49c. - Appropriation. Council on water company lands established. Moratorium on sale of water company lands; duties of council.

Section 16-49d. - Applications for sales of water company lands submitted prior to June 25, 1975.

Section 16-49e. - Public service company may request identification from person opening an account. Telecommunications company may request identification prior to providing service.

Section 16-49f. - Verification of Social Security number prior to opening new account. Minor not liable for services fraudulently obtained using minor's Social Security number.

Section 16-50. - Employees. Consultants.

Section 16-50a. - Local filing of maps on acquisition of property.

Section 16-50b. - Declaration of policy.

Section 16-50c. - Notification of intent to dispose of unimproved real property. Approval or disapproval by authority. Hearing.

Section 16-50d. - Action to acquire property.

Section 16-50e. - Notices to town clerk.

Section 16-50f. - Solicitation of insurance applications from employees of public service companies. Payroll deductions.