Texas Statutes
Title 2 - Public Utility Regulatory Act
Subtitle A - Provisions Applicable to All Utilities

Section 11.005. Entity, Competitor, or Supplier Affected in Manner Other Than by Setting of Rates - Sec. 11.005. ENTITY, COMPETITOR, OR SUPPLIER AFFECTED IN MANNER OTHER...

Section 11.006. Person Determined to Be Affiliate - Sec. 11.006. PERSON DETERMINED TO BE AFFILIATE. (a) The commission...

Section 11.007. Administrative Procedure - Sec. 11.007. ADMINISTRATIVE PROCEDURE. (a) Chapter 2001, Government Code, applies...

Section 11.008. Liberal Construction - Sec. 11.008. LIBERAL CONSTRUCTION. This title shall be construed liberally...

Section 11.009. Construction With Federal Authority - Sec. 11.009. CONSTRUCTION WITH FEDERAL AUTHORITY. This title shall be...

Chapter 12 - Organization of Commission

Subchapter A. General Provisions

Section 12.001. Public Utility Commission of Texas - Sec. 12.001. PUBLIC UTILITY COMMISSION OF TEXAS. The Public Utility...

Section 12.002. Office - Sec. 12.002. OFFICE. (a) The principal office of the commission...

Section 12.003. Seal - Sec. 12.003. SEAL. (a) The commission has a seal bearing...

Section 12.004. Representation by the Attorney General - Sec. 12.004. REPRESENTATION BY THE ATTORNEY GENERAL. The attorney general...

Section 12.005. Application of Sunset Act - Sec. 12.005. APPLICATION OF SUNSET ACT. The Public Utility Commission...

Subchapter B. Commission Appointment and Functions

Section 12.051. Appointment; Term - Sec. 12.051. APPOINTMENT; TERM. (a) The commission is composed of...

Section 12.052. Presiding Officer - Sec. 12.052. PRESIDING OFFICER. (a) The governor shall designate a...

Section 12.0521. Presiding Officer Qualifications - Sec. 12.0521. PRESIDING OFFICER QUALIFICATIONS. The commissioner designated as the...

Section 12.053. Membership Qualifications - Sec. 12.053. MEMBERSHIP QUALIFICATIONS. (a) To be eligible for appointment,...

Section 12.054. Removal of Commissioner - Sec. 12.054. REMOVAL OF COMMISSIONER. (a) It is a ground...

Section 12.055. Prohibition on Seeking Another Office - Sec. 12.055. PROHIBITION ON SEEKING ANOTHER OFFICE. A person may...

Section 12.056. Effect of Vacancy - Sec. 12.056. EFFECT OF VACANCY. A vacancy or disqualification does...

Section 12.057. Compensation - Sec. 12.057. COMPENSATION. The annual salary of the commissioners is...

Section 12.058. Meetings - Sec. 12.058. MEETINGS. The commission shall hold meetings at its...

Section 12.059. Training Program for Commissioners - Sec. 12.059. TRAINING PROGRAM FOR COMMISSIONERS. (a) Before a commissioner...

Section 12.060. Former Commissioner: Lobbying Restricted - Sec. 12.060. FORMER COMMISSIONER: LOBBYING RESTRICTED. A former member of...

Subchapter C. Commission Personnel

Section 12.101. Commission Employees - Sec. 12.101. COMMISSION EMPLOYEES. The commission shall employ: (1) an...

Section 12.102. Duties of Employees - Sec. 12.102. DUTIES OF EMPLOYEES. The commission shall develop and...

Section 12.103. Duties of Executive Director - Sec. 12.103. DUTIES OF EXECUTIVE DIRECTOR. The executive director is...

Section 12.105. Career Ladder Program; Performance Evaluations; Merit Pay - Sec. 12.105. CAREER LADDER PROGRAM; PERFORMANCE EVALUATIONS; MERIT PAY. (a)...

Section 12.106. Equal Employment Opportunity Policy Statement - Sec. 12.106. EQUAL EMPLOYMENT OPPORTUNITY POLICY STATEMENT. (a) The executive...

Subchapter D. Prohibited Relationships and Activities

Section 12.151. Registered Lobbyist - Sec. 12.151. REGISTERED LOBBYIST. A person required to register as...

Section 12.152. Conflict of Interest - Sec. 12.152. CONFLICT OF INTEREST. (a) A person is not...

Section 12.153. Relationship With Trade Association - Sec. 12.153. RELATIONSHIP WITH TRADE ASSOCIATION. A person may not...

Section 12.154. Prohibited Activities - Sec. 12.154. PROHIBITED ACTIVITIES. (a) During the period of service...

Section 12.155. Prohibition on Employment or Representation - Sec. 12.155. PROHIBITION ON EMPLOYMENT OR REPRESENTATION. (a) A commissioner,...

Section 12.156. Qualifications and Standards of Conduct Information - Sec. 12.156. QUALIFICATIONS AND STANDARDS OF CONDUCT INFORMATION. The executive...

Subchapter E. Public Interest Information and Reports

Section 12.201. Public Interest Information - Sec. 12.201. PUBLIC INTEREST INFORMATION. (a) The commission shall prepare...

Section 12.202. Public Participation - Sec. 12.202. PUBLIC PARTICIPATION. (a) The commission shall develop and...

Section 12.203. Biennial Report - Sec. 12.203. BIENNIAL REPORT. Not later than January 15 of...

Section 12.204. Internet for Hearings and Meetings - Sec. 12.204. INTERNET FOR HEARINGS AND MEETINGS. The commission shall...

Subchapter F. Historically Underutilized Businesses

Section 12.251. Definition - Sec. 12.251. DEFINITION. In this subchapter, "historically underutilized business" has...

Section 12.252. Commission Authority - Sec. 12.252. COMMISSION AUTHORITY. The commission, after notice and hearing,...

Section 12.253. Report Required - Sec. 12.253. REPORT REQUIRED. The commission shall require each utility...

Section 12.254. Discrimination Prohibited - Sec. 12.254. DISCRIMINATION PROHIBITED. The rules adopted under this subchapter...

Section 12.255. Cause of Action Not Created - Sec. 12.255. CAUSE OF ACTION NOT CREATED. This subchapter does...

Chapter 13 - Office of Public Utility Counsel

Subchapter A. General Provisions; Powers and Duties

Section 13.001. Office of Public Utility Counsel - Sec. 13.001. OFFICE OF PUBLIC UTILITY COUNSEL. The independent office...

Section 13.002. Application of Sunset Act - Sec. 13.002. APPLICATION OF SUNSET ACT. The Office of Public...

Section 13.003. Office Powers and Duties - Sec. 13.003. OFFICE POWERS AND DUTIES. (a) The office: (1)...

Section 13.004. Alternative Dispute Resolution Procedures - Sec. 13.004. ALTERNATIVE DISPUTE RESOLUTION PROCEDURES. (a) The counsellor shall...

Section 13.005. Complaints - Sec. 13.005. COMPLAINTS. (a) The office shall maintain a system...

Section 13.006. Technology Policy - Sec. 13.006. TECHNOLOGY POLICY. The counsellor shall implement a policy...

Subchapter B. Public Utility Counsel

Section 13.021. Appointment; Term - Sec. 13.021. APPOINTMENT; TERM. (a) The chief executive of the...

Section 13.022. Qualifications - Sec. 13.022. QUALIFICATIONS. (a) The counsellor must: (1) be licensed...

Section 13.023. Grounds for Removal - Sec. 13.023. GROUNDS FOR REMOVAL. (a) It is a ground...

Section 13.024. Prohibited Acts - Sec. 13.024. PROHIBITED ACTS. (a) The counsellor may not have...

Subchapter C. Office Personnel

Section 13.041. Personnel - Sec. 13.041. PERSONNEL. (a) The counsellor may employ lawyers, economists,...

Section 13.042. Conflict of Interest - Sec. 13.042. CONFLICT OF INTEREST. (a) In this section, "Texas...

Section 13.043. Prohibition on Employment or Representation - Sec. 13.043. PROHIBITION ON EMPLOYMENT OR REPRESENTATION. (a) A former...

Section 13.044. Career Ladder Program; Performance Evaluations; Merit Pay - Sec. 13.044. CAREER LADDER PROGRAM; PERFORMANCE EVALUATIONS; MERIT PAY. (a)...

Section 13.045. Equal Employment Opportunity Policy Statement - Sec. 13.045. EQUAL EMPLOYMENT OPPORTUNITY POLICY STATEMENT. (a) The counsellor...

Section 13.046. Qualifications and Standards of Conduct Information - Sec. 13.046. QUALIFICATIONS AND STANDARDS OF CONDUCT INFORMATION. The office...

Subchapter D. Public Interest Information and Reports

Section 13.061. Public Interest Information - Sec. 13.061. PUBLIC INTEREST INFORMATION. The office shall prepare information...

Section 13.062. Public Participation - Sec. 13.062. PUBLIC PARTICIPATION. (a) The office shall comply with...

Section 13.063. Annual Report - Sec. 13.063. ANNUAL REPORT. The office shall prepare annually a...

Section 13.064. Public Hearing - Sec. 13.064. PUBLIC HEARING. (a) The office annually shall conduct...

Chapter 14 - Jurisdiction and Powers of Commission and Other Regulatory Authorities

Subchapter A. General Powers of Commission

Section 14.001. Power to Regulate and Supervise - Sec. 14.001. POWER TO REGULATE AND SUPERVISE. The commission has...

Section 14.002. Rules - Sec. 14.002. RULES. The commission shall adopt and enforce rules...

Section 14.0025. Negotiated Rulemaking and Alternative Dispute Resolution - Sec. 14.0025. NEGOTIATED RULEMAKING AND ALTERNATIVE DISPUTE RESOLUTION. (a) The...

Section 14.003. Commission Powers Relating to Reports - Sec. 14.003. COMMISSION POWERS RELATING TO REPORTS. The commission may:...

Section 14.004. Report of Substantial Interest - Sec. 14.004. REPORT OF SUBSTANTIAL INTEREST. The commission may require...

Section 14.005. Criteria and Guidelines Governing Termination of Services to Elderly and Disabled - Sec. 14.005. CRITERIA AND GUIDELINES GOVERNING TERMINATION OF SERVICES TO...

Section 14.006. Interference With Terms or Conditions of Employment; Presumption of Reasonableness - Sec. 14.006. INTERFERENCE WITH TERMS OR CONDITIONS OF EMPLOYMENT; PRESUMPTION...

Section 14.007. Assistance to Municipality - Sec. 14.007. ASSISTANCE TO MUNICIPALITY. On request by the governing...

Section 14.008. Municipal Franchises - Sec. 14.008. MUNICIPAL FRANCHISES. (a) This title does not restrict...

Subchapter B. Practice and Procedure

Section 14.051. Procedural Powers - Sec. 14.051. PROCEDURAL POWERS. The commission may: (1) call and...

Section 14.052. Rules - Sec. 14.052. RULES. (a) The commission shall adopt and enforce...

Section 14.053. Powers and Duties of State Office of Administrative Hearings - Sec. 14.053. POWERS AND DUTIES OF STATE OFFICE OF ADMINISTRATIVE...

Section 14.054. Settlements - Sec. 14.054. SETTLEMENTS. (a) The commission by rule shall adopt...

Section 14.055. Record of Proceedings - Sec. 14.055. RECORD OF PROCEEDINGS. The regulatory authority shall keep...

Section 14.056. Right to Be Heard - Sec. 14.056. RIGHT TO BE HEARD. Each party to a...

Section 14.057. Orders of Commission; Transcripts and Exhibits; Public Records - Sec. 14.057. ORDERS OF COMMISSION; TRANSCRIPTS AND EXHIBITS; PUBLIC RECORDS....

Section 14.058. Fees for Electronic Access to Information - Sec. 14.058. FEES FOR ELECTRONIC ACCESS TO INFORMATION. The fees...

Section 14.059. Technology Policy - Sec. 14.059. TECHNOLOGY POLICY. The commission shall implement a policy...

Subchapter C. Restrictions on Certain Transactions

Section 14.101. Report of Certain Transactions; Commission Consideration - Sec. 14.101. REPORT OF CERTAIN TRANSACTIONS; COMMISSION CONSIDERATION. (a) Unless...

Section 14.102. Report of Purchase of Voting Stock in Public Utility - Sec. 14.102. REPORT OF PURCHASE OF VOTING STOCK IN PUBLIC...

Section 14.103. Report of Loan to Stockholders - Sec. 14.103. REPORT OF LOAN TO STOCKHOLDERS. A public utility...

Subchapter D. Records

Section 14.151. Records of Public Utility - Sec. 14.151. RECORDS OF PUBLIC UTILITY. (a) Each public utility...

Section 14.152. Maintenance of Office and Records in This State - Sec. 14.152. MAINTENANCE OF OFFICE AND RECORDS IN THIS STATE....

Section 14.153. Communications With Regulatory Authority - Sec. 14.153. COMMUNICATIONS WITH REGULATORY AUTHORITY. (a) The regulatory authority...

Section 14.154. Jurisdiction Over Affiliate - Sec. 14.154. JURISDICTION OVER AFFILIATE. (a) The commission has jurisdiction...

Subchapter E. Audits and Inspections

Section 14.201. Inquiry Into Management and Affairs - Sec. 14.201. INQUIRY INTO MANAGEMENT AND AFFAIRS. A regulatory authority...

Section 14.202. Management Audits by Commission - Sec. 14.202. MANAGEMENT AUDITS BY COMMISSION. (a) The commission shall:...

Section 14.203. Audit of Accounts - Sec. 14.203. AUDIT OF ACCOUNTS. A regulatory authority may require...

Section 14.204. Inspection - Sec. 14.204. INSPECTION. (a) A regulatory authority and, to the...

Section 14.205. Examinations Under Oath - Sec. 14.205. EXAMINATIONS UNDER OATH. In connection with an action...

Section 14.206. Entering Premises of Public Utility - Sec. 14.206. ENTERING PREMISES OF PUBLIC UTILITY. (a) A member,...

Section 14.207. Production of Out-of-State Records - Sec. 14.207. PRODUCTION OF OUT-OF-STATE RECORDS. (a) A regulatory authority...

Chapter 15 - Judicial Review, Enforcement, and Penalties

Subchapter A. Judicial Review

Section 15.001. Right to Judicial Review - Sec. 15.001. RIGHT TO JUDICIAL REVIEW. Any party to a...

Section 15.002. Commission as Defendant - Sec. 15.002. COMMISSION AS DEFENDANT. The commission must be a...

Section 15.003. Costs and Attorney's Fees - Sec. 15.003. COSTS AND ATTORNEY'S FEES. (a) A party represented...

Section 15.004. Judicial Stay or Suspension - Sec. 15.004. JUDICIAL STAY OR SUSPENSION. While an appeal of...

Subchapter B. Enforcement and Penalties

Section 15.021. Action to Enjoin or Require Compliance - Sec. 15.021. ACTION TO ENJOIN OR REQUIRE COMPLIANCE. (a) The...

Section 15.022. Contempt - Sec. 15.022. CONTEMPT. The commission may file a court action...

Section 15.023. Administrative Penalty, Disgorgement Order, or Mitigation Plan - Sec. 15.023. ADMINISTRATIVE PENALTY, DISGORGEMENT ORDER, OR MITIGATION PLAN. (a)...

Section 15.024. Administrative Penalty Assessment or Disgorgement Order Procedure - Sec. 15.024. ADMINISTRATIVE PENALTY ASSESSMENT OR DISGORGEMENT ORDER PROCEDURE. (a)...

Section 15.025. Payment of Administrative Penalty - Sec. 15.025. PAYMENT OF ADMINISTRATIVE PENALTY. (a) Not later than...

Section 15.026. Judicial Review of Administrative Penalty - Sec. 15.026. JUDICIAL REVIEW OF ADMINISTRATIVE PENALTY. (a) Judicial review...

Section 15.027. Administrative Penalty Collection; General Provisions - Sec. 15.027. ADMINISTRATIVE PENALTY COLLECTION; GENERAL PROVISIONS. (a) An administrative...

Section 15.028. Civil Penalty Against Public Utility, Pay Telephone Service Provider, or Affiliate - Sec. 15.028. CIVIL PENALTY AGAINST PUBLIC UTILITY, PAY TELEPHONE SERVICE...

Section 15.029. Civil Penalty for Violating Section 12 - Sec. 15.029. CIVIL PENALTY FOR VIOLATING SECTION 12.055 OR 12.154....

Section 15.030. Offense - Sec. 15.030. OFFENSE. (a) A person commits an offense if...

Section 15.031. Place for Suit - Sec. 15.031. PLACE FOR SUIT. A suit for an injunction...

Section 15.032. Penalties Cumulative - Sec. 15.032. PENALTIES CUMULATIVE. (a) A penalty that accrues under...

Section 15.033. Disposition of Fines and Penalties - Sec. 15.033. DISPOSITION OF FINES AND PENALTIES. A fine or...

Subchapter C. Complaints

Section 15.051. Complaint by Affected Person - Sec. 15.051. COMPLAINT BY AFFECTED PERSON. (a) An affected person...

Section 15.052. Complaint Regarding Recreational Vehicle Park Owner - Sec. 15.052. COMPLAINT REGARDING RECREATIONAL VEHICLE PARK OWNER. (a) An...

Subchapter D. Cease and Desist Orders

Section 15.101. Application of Subchapter - Sec. 15.101. APPLICATION OF SUBCHAPTER. This subchapter applies only to...

Section 15.102. Rules - Sec. 15.102. RULES. The commission shall adopt rules to implement...

Section 15.103. Proceedings Under Other Law - Sec. 15.103. PROCEEDINGS UNDER OTHER LAW. The commission may proceed...

Section 15.104. Authority to Issue Order - Sec. 15.104. AUTHORITY TO ISSUE ORDER. (a) The commission on...

Section 15.105. Notice - Sec. 15.105. NOTICE. (a) Notice of a proposed order must...

Section 15.106. Hearing - Sec. 15.106. HEARING. (a) Chapter 2001, Government Code, does not...

Section 15.107. Effect of Order Pending Hearing - Sec. 15.107. EFFECT OF ORDER PENDING HEARING. Pending a hearing...

Chapter 16 - Commission Financing

Subchapter A. Assessment on Public Utilities

Section 16.001. Assessment on Public Utilities - Sec. 16.001. ASSESSMENT ON PUBLIC UTILITIES. (a) To defray the...

Section 16.002. Payment Dates - Sec. 16.002. PAYMENT DATES. (a) The assessment is due August...

Section 16.003. Late Payment Penalty - Sec. 16.003. LATE PAYMENT PENALTY. (a) An additional fee equal...

Section 16.004. Collection by Comptroller - Sec. 16.004. COLLECTION BY COMPTROLLER. The comptroller shall collect the...

Subchapter B. Grants and Other Financial Assistance

Section 16.021. Grants of Federal Funds - Sec. 16.021. GRANTS OF FEDERAL FUNDS. (a) The commission may...

Subchapter C. Money Disposition, Accounting, and Budget

Section 16.041. Application of State Funds Reform Act - Sec. 16.041. APPLICATION OF STATE FUNDS REFORM ACT. Money paid...

Section 16.042. Accounting Records - Sec. 16.042. ACCOUNTING RECORDS. The commission shall keep the accounting...

Section 16.043. Audit - Sec. 16.043. AUDIT. The financial transactions of the commission are...

Section 16.044. Approval of Budget - Sec. 16.044. APPROVAL OF BUDGET. The commission budget is subject...

Chapter 17 - Customer Protection

Subchapter A. General Provisions

Section 17.001. Customer Protection Policy - Sec. 17.001. CUSTOMER PROTECTION POLICY. (a) The legislature finds that...

Section 17.002. Definitions - Sec. 17.002. DEFINITIONS. In this chapter: (1) "Billing agent" means...

Section 17.003. Customer Awareness - Sec. 17.003. CUSTOMER AWARENESS. (a) The commission shall promote public...

Section 17.004. Customer Protection Standards - Sec. 17.004. CUSTOMER PROTECTION STANDARDS. (a) All buyers of telecommunications...

Section 17.005. Protections for Customers of Municipally Owned Utilities - Sec. 17.005. PROTECTIONS FOR CUSTOMERS OF MUNICIPALLY OWNED UTILITIES. (a)...

Section 17.006. Protections for Customers of Electric Cooperatives - Sec. 17.006. PROTECTIONS FOR CUSTOMERS OF ELECTRIC COOPERATIVES. (a) An...

Section 17.007. Identification Process for Customer Service Benefits - Sec. 17.007. IDENTIFICATION PROCESS FOR CUSTOMER SERVICE BENEFITS. (a) The...

Section 17.008. Protection of Residential Electric Service Applicants and Customers - Sec. 17.008. PROTECTION OF RESIDENTIAL ELECTRIC SERVICE APPLICANTS AND CUSTOMERS....

Section 17.009. Protection of Residential Telephone Service Applicants and Customers - Sec. 17.009. PROTECTION OF RESIDENTIAL TELEPHONE SERVICE APPLICANTS AND CUSTOMERS....

Section 17.010. Disaster Billing Awareness - Sec. 17.010. DISASTER BILLING AWARENESS. The commission in cooperation with...

Subchapter B. Certification, Registration, and Reporting Requirements

Section 17.051. Adoption of Rules - Sec. 17.051. ADOPTION OF RULES. (a) The commission shall adopt...

Section 17.052. Scope of Rules - Sec. 17.052. SCOPE OF RULES. The commission may adopt and...

Section 17.053. Reports - Sec. 17.053. REPORTS. The commission may require a telecommunications service...

Subchapter C. Customer's Right to Choice

Section 17.101. Policy - Sec. 17.101. POLICY. It is the policy of this state...

Section 17.102. Rules Relating to Choice - Sec. 17.102. RULES RELATING TO CHOICE. The commission shall adopt...

Subchapter D. Protection Against Unauthorized Charges

Section 17.151. Requirements for Submitting Charges - Sec. 17.151. REQUIREMENTS FOR SUBMITTING CHARGES. (a) A service provider,...

Section 17.152. Responsibilities of Billing Utility - Sec. 17.152. RESPONSIBILITIES OF BILLING UTILITY. (a) If a customer's...

Section 17.153. Records of Disputed Charges - Sec. 17.153. RECORDS OF DISPUTED CHARGES. (a) Every service provider...

Section 17.154. Notice - Sec. 17.154. NOTICE. (a) A billing utility shall provide notice...

Section 17.155. Providing Copy of Records - Sec. 17.155. PROVIDING COPY OF RECORDS. A billing utility shall...

Section 17.156. Violations - Sec. 17.156. VIOLATIONS. (a) If the commission finds that a...

Section 17.157. Disputes - Sec. 17.157. DISPUTES. (a) The commission may resolve disputes between...

Section 17.158. Consistency With Federal Law - Sec. 17.158. CONSISTENCY WITH FEDERAL LAW. Rules adopted by the...

Subchapter E. Protection Against Utility Service Disconnection

Section 17.201. Definition - Sec. 17.201. DEFINITION. In this subchapter, "nonsubmetered master metered multifamily...

Section 17.202. Notice of Disconnection to Municipalities for Nonsubmetered Master Metered Multifamily Properties - Sec. 17.202. NOTICE OF DISCONNECTION TO MUNICIPALITIES FOR NONSUBMETERED MASTER...

Section 17.203. Additional Safeguards - Sec. 17.203. ADDITIONAL SAFEGUARDS. (a) The customer safeguards provided by...

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Texas Statutes Title 2 - Public Utility Regulatory Act Subtitle A - Provisions Applicable to All Utilities

Texas Statutes
Title 2 - Public Utility Regulatory Act
Subtitle A - Provisions Applicable to All Utilities