Sec. 17.009. PROTECTION OF RESIDENTIAL TELEPHONE SERVICE APPLICANTS AND CUSTOMERS. (a) A provider of basic local telecommunications services and nonbasic network services may not deny an applicant's request to become a residential customer on the basis of the applicant's credit history or credit score.
(b) A provider of basic local telecommunications services and nonbasic network services may not use a credit score or credit history as the basis for determining price for service:
(1) for an existing residential customer; or
(2) in response to an applicant's request to become a residential customer.
(c) This section does not limit the authority of a provider of basic local telecommunications services and nonbasic network services to require a deposit, advance payment, or credit limit as a condition of service.
Added by Acts 2005, 79th Leg., Ch. 926 (H.B. 412), Sec. 1, eff. September 1, 2005.
Structure Texas Statutes
Title 2 - Public Utility Regulatory Act
Subtitle A - Provisions Applicable to All Utilities
Chapter 17 - Customer Protection
Subchapter A. General Provisions
Section 17.001. Customer Protection Policy
Section 17.003. Customer Awareness
Section 17.004. Customer Protection Standards
Section 17.005. Protections for Customers of Municipally Owned Utilities
Section 17.006. Protections for Customers of Electric Cooperatives
Section 17.007. Identification Process for Customer Service Benefits
Section 17.008. Protection of Residential Electric Service Applicants and Customers
Section 17.009. Protection of Residential Telephone Service Applicants and Customers