(b) "Notice of cancellation" shall be deemed to have been provided by
a buyer by mailing or delivering written notification to cancel the
contract to the seller or by failing to attend instructional facilities
for a period of five consecutive appointment days on which classes or
the provisions of services which are the subject of the contract were
prearranged with the buyer.
(c) "Reasonable and fair service fee" shall mean no more than ten
percent of the total contract price for contracts of one thousand
dollars and under. For contracts over one thousand dollars, reasonable
and fair service fee shall mean no more than one hundred dollars plus an
amount equal to five percent of the total contract price over one
thousand dollars, not to exceed two hundred fifty dollars.
(d) "Initial contract" shall mean the buyers first contract for
services. Subsequent contracts shall be referred to as renewals.
Contracts for services which are entered into, after a lapse of
contractual service for a period of twelve consecutive months, shall be
deemed to be initial contracts.
2. Any contract for instruction in physical or social skills, or for
the use by an individual patron of a dance hall studio, ballroom, or
other physical or other social training facility, which is measured by
the life of the person receiving such instruction or the use of such
physical or social training facility as an individual patron, shall be
deemed void and unenforceable as contrary to public policy.
3. Any initial contract for instruction in physical or social skills,
or for the use by an individual patron of a dance hall studio, ballroom,
or other physical or social training facility which requires payment by
the person receiving such instruction, or the use of such physical or
social training facilities, of a total amount in excess of five hundred
dollars, or granting to the person furnishing such instruction or
providing the use of such facilities, an automatic renewal option where
the payments to be made during the original contract period and the
option period combined are in excess of five hundred dollars, shall be
valid and enforceable only if: (a) The term of the contract shall be for
a precisely measured period of years, or any definite part thereof; and
(b) the payments to be made thereunder shall be in instalments so
computed that the total amounts so paid shall not exceed by more than
five percent the prorated cost of the units of instruction or use
actually received thereunder at the time the latest payment is made; or,
if no definite number of units of instruction or use is specified in the
contract, the total amount so paid shall not exceed by more than five
percent the proportion of the total contract price that the expired
portion of the entire term bears to the whole term of the contract.
4. No contract for services shall be assigned without written consent
of the person receiving such instruction or for the use of such physical
or social training facility.
5. (a) Every contract for services shall provide that such contract
may be canceled at any time. Notice of cancellation shall be delivered
or mailed by certified or registered United States mail at the address
specified in the contract. Such contract shall contain the following
written information in at least ten point type: "CONSUMERS RIGHT TO
CANCELLATION. YOU MAY CANCEL THIS CONTRACT AT ANY TIME BY DELIVERING OR
MAILING BY CERTIFIED OR REGISTERED UNITED STATES MAIL TO THE ADDRESS
SPECIFIED IN THE CONTRACT. IF YOU CANCEL THE CONTRACT WITHIN THREE (3)
DAYS FROM THE DATE OF RECEIPT, YOU WILL BE ENTITLED TO A FULL REFUND. TO
CANCEL A CONTRACT WITHIN THREE (3) DAYS FROM THE DATE OF RECEIPT BY
REGISTERED OR CERTIFIED MAIL, SUCH MAIL MUST BE POSTMARKED WITHIN THE
THREE (3) DAY PERIOD. AFTER THE THREE (3) DAY PERIOD, YOU MAY BE
ASSESSED A REASONABLE AND FAIR SERVICE FEE. IF YOU UTILIZED SERVICES AND
SUBSEQUENTLY CANCEL THE CONTRACT, YOU WILL BE CHARGED ONLY FOR
INSTRUCTION SERVICES ACTUALLY FURNISHED AND A REASONABLE AND FAIR
SERVICE FEE, AS DEFINED IN PARAGRAPH (C) OF SUBDIVISION 1 OF SECTION
394-B OF THE GENERAL BUSINESS LAW. A BREACH OF THIS PROVISION SHALL
SUBJECT THE SELLER TO PAY DAMAGES UP TO TWICE THE AMOUNT OF THE ACTUAL
DAMAGES PLUS REASONABLE ATTORNEYS FEES." The provisions of this
paragraph shall be specifically set forth in every contract for
services; or in the event that such provisions are omitted therefrom,
they shall be deemed a part of such contract by operation of law and
shall be enforceable as though fully set forth therein.
(b) All moneys paid pursuant to such contract shall be refunded within
thirty business days of receipt of such notice of cancellation. If the
buyer has executed any credit or loan agreement to pay for all or part
of the service, any such negotiable instrument executed by the buyer
shall also be returned within thirty days. Any buyer who cancels such
contract within three days of execution shall be entitled to a full
refund. After the three day time frame, a seller may assess a reasonable
and fair service fee. In addition, the prorated cost of any instruction
provided may be deducted out of the refund amount.
(c) If a buyer fails to attend instructional facilities for a period
of five consecutive appointment days on which classes for the provision
of services which are the subject of the contract were prearranged with
the buyer, the contract shall be deemed to be canceled, unless the buyer
otherwise provides written consent to maintain the contract. All monies
shall be refunded pursuant to paragraph (b) of this subdivision,
however, the instructional facility may withhold monies to cover the
prorated cost of the prearranged instructional services in which the
buyer failed to attend.
6. Nothing herein shall be construed to apply to contracts for
instruction at schools operating pursuant to the provisions of the
education law.
7. This section shall apply to all contracts to be executed or renewed
after May first, nineteen hundred sixty-four.
8. Any contract for services which is inconsistent with the applicable
provisions of this section and any waiver by the buyer of the provisions
of this section shall be void and unenforceable as contrary to public
policy.
9. Nothing in this section shall be construed so as to nullify or
impair any right or rights which a buyer may have against a seller at
common law, by statute, or otherwise.
10. In addition to the remedies hereinbefore provided, the attorney
general may bring an action on behalf of the people of the state to
restrain further violations of this section, to enforce the provisions
of this section and for such other relief as may be appropriate.
11. No provision of this section shall be deemed to restrict the
authority of any county, city, town or village to enact and enforce
additional laws, ordinances or codes, or portions thereof, provided the
provisions thereof are not inconsistent with the provisions of this
section.
Structure New York Laws
390 - Substitution of Spurious Oils for Internal Combustion Engines.
390-A - Optical Discs; Requirements.
390-B - Anti-Phishing Act of 2006.
390-C - Prohibit Persons Under Eighteen Years of Age in Certain Facilities.
390-C*2 - Posting of Warnings by Commercial Entities Offering Internet Access to the Public.
390-D - Information Concerning Services for Human Trafficking Victims in Facilities at Truck Stops.
391 - Marking Retreaded, Recapped or Recut Tires.
391-A - Unlawful Acts Relating to Liquid Fuels, Lubricating Oils and Similar Products.
391-B - Prohibit Any Sale of Dangerous Clothing Articles.
391-E - Promotion of Camps by Certain Organizations.
391-F - Promotion of Private Schools by Certain Organizations.
391-G - Rental of Motor Vehicles; Discrimination on the Basis of Age Prohibited.
391-H - Lubricating Oils; Container; Notice Required.
391-I - Sale of Urea-Formaldehyde Foam Insulation; Notice.
391-J - Sale of Fire Extinguishers.
391-JJ - Sale of Electric Space Heaters.
391-K - Automatic Garage Door Opening Systems.
391-L - Personal Emergency Response Service Agreements; Required Cancellation Provisions.
391-L*2 - Rental of Motor Vehicles; Discrimination on the Basis of Credit Card Ownership.
391-M - Manufacture and Sale of In-Line Skates; Regulation Of.
391-N - Sale of Reptiles; Notice.
391-O - Sale or Promotional Distribution of Dietary Supplements Containing Ephedra.
391-P - Prohibit the Rental of Clothing Articles Previously Worn.
391-R - Restricted Access to Retail Sale of Ipecac.
391-S - Restricted Access to Retail Sale of Dextromethorphan, Commonly Known as "Dxm".
391-S*2 - Sale and Distribution of Novelty Lighters Prohibited.
391-T - Sale of Small Animals; Instructions on Care.
391-U - Pricing Goods and Services on the Basis of Gender Prohibited.
391-U*2 - Restrictions on the Sale and Use of Firefighting Equipment Containing Pfas Chemicals.
391-V - Third-Party Food Delivery Agreements.
392-A - Sale of New Computers.
392-B - False Labels and Misrepresentations.
392-C - Obliteration of Marks of Origin.
392-D - Using False Marks as to Manufacture.
392-E - Using False Statements or Altering Mileage Registering Devices.
392-G - Sale of Ultraviolet Radiation Devices.
392-H - Trash Receptacles; Dumpsters.
392-I - Prices Reduced to Reflect Change in Sales Tax Computation.
392-J - Sales of Sparkling Devices.
393-A - Non Fire Rated Wood Paneling.
393-C - Sale of Required Labor Postings.
393-D - Sale of Certified Copies of Property Deeds.
393-E - Sale of Abandoned Property Location Services.
394 - Lost or Destroyed Certificate of Stock.
394-A - Proof of Lost Negotiable Paper.
394-C - Limitations on Certain Contracts Involving Social Referral Services.
394-CC - Internet Dating Safety.
394-CCC - Social Media Networks; Hateful Conduct Prohibited.
394-D - Privity of Contract Between Franchise Seller and Customer or Patron of Dealer.
394-E - Report on Request for Abortional Services.
394-F - Warrants for Reproductive Health Related Electronic Data.
394-G - Geofencing of Health Care Facilities.
394-H - Electronic Health Information Protections.
395 - Required Disclosure of Prior Use.
395-A - Maintenance Agreements.
395-B - Unlawfully Installing or Maintaining a Two-Way Mirror or Other Viewing Device.
396 - Unlawful Selling Practices.
396-A - Representation by Savings and Loan Association of Insurance on Accounts.
396-AA*2 - Unsolicited Telefacsimile Advertising.
396-BB - Sale of Motor Fuels to Disabled Persons.
396-C - Advertisements by Persons Engaged in Dental Business Relating to Dentures and Bridges.
396-CC - Notification of Enclosure Requirements for Swimming Pools.
396-CC*2 - Senior Citizen Discounts.
396-D - Advertisement and Description of Real Property.
396-DD - Renting of Horses; Helmets and Safety Information.
396-E - Marking Articles Made of Linen.
396-EE - Sale of Certain Weapons; Locking Devices Therefor.
396-EEE - Unlawful Sale or Delivery of Body Armor.
396-F - Sale of Blind Made Products.
396-G - Sale of Products Processed by the Blind.
396-HH - Sale of Poppies, Forget-Me-Nots, Daisies, Flags and Other Articles for Patriotic Purposes.
396-I - Acceptance of Unexpired Gift Certificates.
396-J - Sale or Possession of Master or Manipulative Keys for Motor Vehicles.
396-K*2 - Sale of Certain Motor Vehicles Damaged by the Ravages of Natural Disaster.
396-KK - Sale of Video Game Consoles.
396-L - Shopping Carts; Child Protective Devices.
396-M - Mail-Order or Telephone-Order Merchandise.
396-MM - Unlawful Trial Offers.
396-N - Sales With "Money Back Guarantee" and With "Limited Guarantee".
396-O - Sales by Persons Offering Credits or Refunds in Certain Cases.
396-P - Rates to Be Posted in Taxicabs; Certain Charges Prohibited.
396-P*2 - Contracts for the Sale of New Motor Vehicles.
396-Q - New Motor Vehicles; Sales and Leases.
396-QQ - New Motor and Used Motor Vehicles; Sales and Leases.
396-S - Individual Sewage Disposal System; Information to Vendees of Newly Constructed Homes.
396-SS - Access Number Notification.
396-T - Unlawful Practices Relating to Layaway Plans.
396-TT - Listing of Business Location in Directory or Database.
396-V - Operation of Public Automated Blood Pressure Machines.
396-W - Loitering for the Purpose of Soliciting Passengers for Transportation.
396-X - Gasoline Stations; Air Pumps Required.
396-X*2 - Unauthorized Removal or Destruction of Newspapers.
396-Y - Sale of Certain Personal Property; Incentives; Disclosure of Value.
396-Z - Rental Vehicle Protections.
397 - Unlawful Use of Name or Other Identification of Certain Non-Profit Organizations.
397-A - Distributing Unsolicited Advertising on Private Property Prohibited; Certain Cities.
398 - Bills of Lading to Be Issued by Vessels Transporting Merchandise Within the State.
398-A - Shipment of Motor Vehicles Outside the Continental United States.
398-B - Discrimination in Car Rentals Prohibited.
398-D - Disposal of Abandoned Molds.
398-E - Indemnity Provision in Motor Carrier Transportation Contracts.
398-F - Children's Non-Regulated Camp.
399 - Cigarette Package Labeling.
399-A - Pay Toilets; Prohibition.
399-AA - Prohibition of the Selling of Fur, Hair, Skin or Flesh of a Dog or Cat.
399-AAA - Selling and Manufacturing of Fur-Bearing Articles of Clothing.
399-AAAA - Menstrual Product Labeling.
399-AAAAA - Selling of Animal Tested Cosmetics.
399-B - Contracts for the Use of the Streets for Hack Stands.
399-BB - Certain Dry Cleaning Institutions; Option for Six Months Donation of Articles of Clothing.
399-BBB - Solicitations by Container; Disclosures.
399-C - Mandatory Arbitration Clauses in Certain Consumer Contracts Prohibited.
399-CC - Wireless Telephone Numbers.
399-CC*2 - Transcripts and Stenographic Services.
399-CCC - Smoke Detecting Devices.
399-CCCC - Wireless Telephone Services; Domestic Violence Victims.
399-D - Children Attending Public Bowling Alleys Under Certain Conditions.
399-DD - Sale of Alcohol Vaporizing Devices Prohibited.
399-DD*2 - Construction or Installation of Playground or Playground Equipment.
399-DD*3 - Consumer Communications Records Privacy.
399-DDD - Cofidentiality of Social Security Account Number.
399-DDD*2 - Disclosure of Social Security Number.
399-EE - Zone Pricing of Gasoline Prohibited.
399-F - Laundromat Refund Procedures.
399-GG - Packaging of Electronic Liquid.
399-H - Disposal of Records Containing Personal Identifying Information.
399-HH - Sale of Whipped Cream Chargers.
399-I - Prohibit the Sale of Unsafe Cribs and Restrict Use of Such Cribs in Certain Settings.
399-II - Furniture Tip Restraint Device.
399-II*2 - Prohibit the Sale of Crib Bumper Pads and Restrict Use of Such Pads in Certain Settings.
399-J - Safety Standards; Movable Soccer Goals.
399-M - Disclosures in Advertisement and Sale of Unassembled Goods.
399-N - Approval of Electrical Devices.
399-NN - Sale of Digital Electronic Equipment; Diagnostic and Repair Information.
399-O - Selling Prices and Container Deposits.
399-OO - Deceptive Solicitation of Vehicle Warranty Policies.
399-PP - Telemarketing and Consumer Fraud and Abuse Prevention Act.
399-Q - Use of Carts, Cases, Trays, Baskets, Boxes and Other Containers.
399-QQ - Sale or Promotional Distribution of Utility Knives, Box Cutters, or Box Cart Cutters.
399-R - Sale of Paint Pellet Guns.
399-S - Posting of Notice When Air Rifles or Guns Are Sold.
399-T*2 - Vending Machine Disclosure.
399-V - Parking Facilities; Towing of Vehicles, Posting of Notices.
399-W*2 - Notice Requirements for Renters of Personal Property.
399-XX - Towing of Motor Vehicles; Credit Cards; Statewide.
399-Y - Child Safety Devices for Hot Water Dispensers.
399-Y*2 - Automated Teller Machine Fee Disclosure.
399-Y-1 - Automated Teller Machines Transaction Denial; Fees Prohibited.
399-YY - Cable Television Company Providing Telephone Services.
399-YYY - Satellite Television Company Providing Television And/or Telephone Services.
399-Z-1 - Telecommunication Companies Blocking Certain Numbers.
399-Z-1*2 - Stir/shaken Authentication Framework.
399-ZZZ - Prohibition of Certain Fee Charges.
399-ZZZZ - Prohibition of Certain Fee Charges for Termination or Early Cancellation.