(a) A consumer reporting agency shall make the disclosures required under § 14–1206(a) of this subtitle during normal business hours and on reasonable notice.
(b) The disclosures required under § 14–1206(a) of this subtitle shall be made to the consumer:
(1) In person if he appears in person and furnishes proper identification;
(2) By telephone if he has made a written request, with proper identification, for telephone disclosure and the toll charge, if any, for the telephone call is prepaid by or charged directly to the consumer; or
(3) In writing if the consumer makes a written request and furnishes proper identification.
(c) Any consumer reporting agency shall provide trained personnel to explain to the consumer any information furnished to him pursuant to § 14–1206 of this subtitle.
(d) The consumer shall be permitted to be accompanied by one other person of his choosing, who shall furnish reasonable identification. A consumer reporting agency may require the consumer to furnish a written statement granting permission to the consumer reporting agency to discuss the consumer’s file in the person’s presence.
(e) Except as provided in § 14–1221 of this subtitle, no consumer may:
(1) Except as to false information furnished with malice or willful intent to injure the consumer, bring any action or proceeding in the nature of defamation, invasion of privacy, or negligence with respect to the reporting of information against any consumer reporting agency, any user of information, based on information disclosed pursuant to this section or § 14–1206 or § 14–1212 of this subtitle; or
(2) Bring any action or proceeding against a person who furnishes information to a consumer reporting agency in the nature of defamation, invasion of privacy, or negligence for unintentional error.
Structure Maryland Statutes
Title 14 - Miscellaneous Consumer Protection Provisions
Subtitle 12 - Consumer Credit Reporting Agencies
Section 14-1202 - Permissible Purposes of Consumer Reports; Restrictions on Sale or Transfer
Section 14-1203 - Reporting of Obsolete Information Prohibited
Section 14-1204 - Disclosure of Investigative Consumer Reports
Section 14-1205 - Compliance Procedures; Identifying Information to Governmental Agency
Section 14-1206 - Disclosures to Consumer Required; Deletions
Section 14-1207 - Conditions of Disclosure of Consumer's File
Section 14-1208 - Procedure in Case of Disputed Accuracy
Section 14-1209 - Fees for Disclosures
Section 14-1210 - Public Record Information for Employment Purposes
Section 14-1212 - Duty of User of Consumer Report to Notify Consumer
Section 14-1212.1 - Security Freeze by Consumer
Section 14-1212.2 - Security Freeze by Consumer Reporting Agency
Section 14-1212.3 - Security Freeze for Consumer Record of Foster Children