Sec. 801.206. DISPOSITION OF COMPLAINT. (a) The board shall:
(1) dispose of each complaint in a timely manner; and
(2) establish a schedule for conducting each phase of the complaint process that is under the control of the board not later than the 30th day after the date the board receives the complaint.
(b) Each party to the complaint shall be notified of the projected time requirements for the complaint. Each party shall be notified of a change in the schedule not later than the seventh day after the date the change is made.
(c) The executive director shall notify the board of a complaint that is not resolved within the time prescribed by the board for resolving the complaint so that the board may take necessary action on the complaint.
Acts 1999, 76th Leg., ch. 388, Sec. 1, eff. Sept. 1, 1999.
Structure Texas Statutes
Title 4 - Professions Related to Animals
Subchapter E. Public Access and Information; Complaint Procedures
Section 801.201. Public Interest Information
Section 801.202. Public Participation
Section 801.204. Records of Complaints
Section 801.205. General Rules Regarding Complaint Investigation and Disposition
Section 801.2051. Priority of Complaints
Section 801.2055. Complaints Requiring Medical Expertise
Section 801.2056. Complaints Not Requiring Medical Expertise
Section 801.206. Disposition of Complaint
Section 801.207. Public Record; Exception
Section 801.208. Notification to Complainant Regarding Complaint Disposition