Sec. 801.204. RECORDS OF COMPLAINTS. (a) The board shall maintain a system to promptly and efficiently act on complaints filed with the board. The board shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The board shall make information available describing its procedures for complaint investigation and resolution.
(c) The board shall periodically notify the complaint parties of the status of the complaint until final disposition.
Acts 1999, 76th Leg., ch. 388, Sec. 1, eff. Sept. 1, 1999.
Amended by:
Acts 2005, 79th Leg., Ch. 27 (S.B. 407), Sec. 9, eff. September 1, 2005.
Structure Texas Statutes
Title 4 - Professions Related to Animals
Subchapter E. Public Access and Information; Complaint Procedures
Section 801.201. Public Interest Information
Section 801.202. Public Participation
Section 801.204. Records of Complaints
Section 801.205. General Rules Regarding Complaint Investigation and Disposition
Section 801.2051. Priority of Complaints
Section 801.2055. Complaints Requiring Medical Expertise
Section 801.2056. Complaints Not Requiring Medical Expertise
Section 801.206. Disposition of Complaint
Section 801.207. Public Record; Exception
Section 801.208. Notification to Complainant Regarding Complaint Disposition