Sec. 801.205. GENERAL RULES REGARDING COMPLAINT INVESTIGATION AND DISPOSITION. The board shall adopt rules relating to the investigation of complaints filed with the board. The rules must:
(1) distinguish between categories of complaints;
(2) ensure that complaints are not dismissed without appropriate consideration;
(3) require that the board be advised of a complaint that is dismissed;
(4) ensure that the person who filed the complaint has the opportunity to explain the allegations made in the complaint; and
(5) prescribe guidelines concerning the categories of complaints that require the use of a private investigator and the procedures for the board to obtain the services of a private investigator.
Acts 1999, 76th Leg., ch. 388, Sec. 1, eff. Sept. 1, 1999.
Amended by:
Acts 2017, 85th Leg., R.S., Ch. 536 (S.B. 319), Sec. 9, eff. September 1, 2017.
Structure Texas Statutes
Title 4 - Professions Related to Animals
Subchapter E. Public Access and Information; Complaint Procedures
Section 801.201. Public Interest Information
Section 801.202. Public Participation
Section 801.204. Records of Complaints
Section 801.205. General Rules Regarding Complaint Investigation and Disposition
Section 801.2051. Priority of Complaints
Section 801.2055. Complaints Requiring Medical Expertise
Section 801.2056. Complaints Not Requiring Medical Expertise
Section 801.206. Disposition of Complaint
Section 801.207. Public Record; Exception
Section 801.208. Notification to Complainant Regarding Complaint Disposition