(A) The Public Service Authority must establish written procedures for termination of service due to nonpayment for a special needs account customer at any time and for all residential customers during weather conditions marked by extremely cold or hot temperatures. The Public Service Authority must submit its procedures to the Office of Regulatory Staff by November 1, 2006. Any subsequent revisions must be submitted semiannually by March first or September first.
(B) The procedures for termination must include the following:
(1) notification procedures so that the customer is made aware of an impending termination and the time within which he must make arrangements for payment prior to termination;
(2) arrangements for a payment arrangement plan to enable a residential customer, who has a satisfactory payment history as determined by the Public Service Authority, to pay by installments where the customer is unable to pay the full amount due for electric service;
(3) a procedure to advise customers who are unable to pay the full amount due or who are not approved for a payment arrangement plan that they may contact local social service agencies to determine the availability of public or private assistance with the payment of electric bills;
(4) a schedule of termination that takes into account the availability of the acceptance of payment and the reconnection of service; and
(5) the standards for determining weather conditions marked by extremely cold or hot temperatures.
HISTORY: 2006 Act No. 313, Section 6, eff June 1, 2006.
Structure South Carolina Code of Laws
Title 58 - Public Utilities, Services and Carriers
Chapter 31 - Public Service Authority
Section 58-31-10. Creation of South Carolina Public Service Authority; offices.
Section 58-31-20. Board of directors; advisory board.
Section 58-31-30. Powers of Authority.
Section 58-31-40. Remedies upon default of obligations; appointment of receiver.
Section 58-31-50. Right to and procedure for acquisition of property by Authority.
Section 58-31-55. Standards for director's discharge of duties; immunity.
Section 58-31-56. Conflict of interest transactions.
Section 58-31-57. Suits for breach of duty.
Section 58-31-60. Duties and powers of board of directors.
Section 58-31-70. Use of facilities and operation of business of Authority.
Section 58-31-90. Payments in lieu of taxes to certain counties and school districts.
Section 58-31-100. Payment of additional sums in lieu of taxes.
Section 58-31-110. Net earnings; disposition and use.
Section 58-31-120. Authority shall use labor and materials from this State.
Section 58-31-150. Amendments or repeal of chapter; effect.
Section 58-31-160. Authority may construct Santee-Cooper project.
Section 58-31-170. Designation of Lake Moultrie and Lake Marion.
Section 58-31-200. Joint ownership of nuclear electric generating station in Fairfield County.
Section 58-31-225. Office of Regulatory Staff; inspections, audits, and examinations.
Section 58-31-227. Renewable energy facilities and resources.
Section 58-31-230. Public Service Authority broadband authority.
Section 58-31-240. Joint Bond Review Committee; annual reporting of real property transactions.
Section 58-31-250. Legislative oversight.
Section 58-31-310. Definitions.
Section 58-31-320. Customers to whom Authority shall provide electric service.
Section 58-31-330. Service area of authority.
Section 58-31-340. Filing and correcting drawings; acquisition of facilities outside service area.
Section 58-31-350. Acquisition of facilities within service area.
Section 58-31-360. State covenant with holders of obligations of Authority.
Section 58-31-370. Jurisdiction of circuit court.
Section 58-31-380. Annual report of Authority as to rates.
Section 58-31-400. Submission of annual budget.
Section 58-31-440. Maintenance of existing lines; customer choice in certain circumstances.
Section 58-31-450. Erosion control.
Section 58-31-510. Definitions.
Section 58-31-520. Termination procedures; contents.
Section 58-31-530. Third-party notification program.
Section 58-31-540. Disconnection when public safety emergency exists.
Section 58-31-550. Private right of action; duty of care.
Section 58-31-710. Adoption and publication of pricing principles.
Section 58-31-720. Definition of "customer".
Section 58-31-730. Retail rate adjustment process; notice; interim rates; judicial review.