§ 5-65-11. Submission of complaints.
(a) The board and office shall accept and consider complaints for purposes of determining whether registered contractors or other persons who are required to be registered have violated the provisions of this chapter or the regulations promulgated thereunder. This includes complaints that contain the following types of claims:
(1) Claims against a contractor by the owner of a residential dwelling unit asserting the following in performing any work subject to this chapter:
(i) Negligent work;
(ii) Improper work;
(iii) Breach of contract; or
(iv) Contract disputes.
(2) Claims against a contractor by the owner of a structure to discharge or to recoup funds expended in discharging a lien established under chapter 28 of title 34.
(3) Claims against a registered contractor by a registered contractor asserting the following in performing any work subject to this chapter:
(i) Negligent work;
(ii) Improper work;
(iii) Breach of contract;
(iv) Furnishing labor or material or renting or supplying equipment to a contractor; or
(v) Contract dispute.
(4) Claims by an employee of a registered contractor.
(5) [Deleted by P.L. 2022, ch. 251, § 1 and P.L. 2022, ch. 252, § 1.]
(6) [Deleted by P.L. 2022, ch. 251, § 1 and P.L. 2022, ch. 252, § 1.]
(b) While the board and office will accept complaints for purposes of determining violations and taking enforcement action against registrants and other persons pursuant to the provisions of this chapter, the board and office will not adjudicate any complainant claims, causes of action, or rights or remedies, contractual or otherwise, or order payment of monetary damages, other monetary relief, specific performance, or other contractual or equitable remedies or relief to or for a complainant.
(c) Nothing in this section shall alter or impair the ability of a registrant or other person who violates the provisions of this chapter from entering into a consensual agreement or order with the board or office that includes performance of work and/or restitution to a complainant in consideration and as a condition of such consensual resolution of proceedings.
History of Section.P.L. 1989, ch. 222, § 1; P.L. 1994, ch. 350, § 2; P.L. 2001, ch. 323, § 1; P.L. 2003, ch. 282, § 1; P.L. 2006, ch. 648, § 1; P.L. 2022, ch. 251, § 1, effective June 28, 2022; P.L. 2022, ch. 252, § 1, effective June 28, 2022.
Structure Rhode Island General Laws
Title 5 - Businesses and Professions
Chapter 5-65 - Contractors’ Registration and Licensing Board
Section 5-65-1. - Definitions.
Section 5-65-2. - Exemptions from registration — Registered agent for service of process.
Section 5-65-4. - Registration required to obtain judicial or administrative remedy — Exception.
Section 5-65-5. - Application for registration — Continuing education.
Section 5-65-6. - Contractor to notify of address change — Effect of mail to last known address.
Section 5-65-7. - Insurance required of contractors.
Section 5-65-7.1. - Notice of cancellation or failure to renew policies.
Section 5-65-8. - Term of registration — Renewal.
Section 5-65-9. - Registration fee — Report.
Section 5-65-10. - Grounds for discipline — Injunctions.
Section 5-65-11. - Submission of complaints.
Section 5-65-13. - Nonlawyer may represent corporation before board.
Section 5-65-15. - Officers — Quorum — Compensation and expenses.
Section 5-65-17. - Rulemaking authority.
Section 5-65-18. - Mechanics’ lien notice.
Section 5-65-20. - Administrative hearings.
Section 5-65-21. - Severability.
Section 5-65-22. - Display of certificate of registration.
Section 5-65-23. - Registration required as part of bidding process.
Section 5-65-24. - Limited applicability of chapter to nonresidential contractors.
Section 5-65-25. - Violations — Notice.
Section 5-65-26. - Notice of final order — Service of process.
Section 5-65-27. - Elderly person in-home solicitation — Right to cancel.