Revised Code of Washington
Chapter 51.14 - Self-Insurers.
51.14.350 - Ombuds office—Referral procedures—Department response to referred complaints.

RCW 51.14.350
Ombuds office—Referral procedures—Department response to referred complaints.

(1) The office of the ombuds shall develop referral procedures for complaints by workers of self-insured employers. The department shall act as quickly as possible on any complaint referred to them by the office of the ombuds.
(2) The department shall respond to any complaint against a self-insured employer referred to it by the office of the ombuds and shall forward the office of the ombuds a summary of the results of the investigation and action proposed or taken.

[ 2013 c 23 § 110; 2007 c 281 § 6.]

Structure Revised Code of Washington

Revised Code of Washington

Title 51 - Industrial Insurance

Chapter 51.14 - Self-Insurers.

51.14.010 - Duty to secure payment of compensation—Options.

51.14.020 - Qualification.

51.14.030 - Certification of employer as self-insurer.

51.14.040 - Surety liability—Termination.

51.14.050 - Termination of status—Notice—Financial requirements.

51.14.060 - Default by self-insurer—Authority of director—Liability for reimbursement.

51.14.070 - Payments upon default.

51.14.073 - Default lien.

51.14.077 - Self-insurers' insolvency trust—Assessments—Rules.

51.14.080 - Withdrawal of certification—Grounds.

51.14.090 - Withdrawal of certification, corrective action upon employees' petition.

51.14.095 - Corrective action—Appeal.

51.14.100 - Notice of compliance to be posted—Penalty.

51.14.110 - Employer's duty to maintain records, furnish information—Electronic reporting system—Requirement and penalties—Confidentiality of claims data—Rules.

51.14.120 - Copy of claim file—Notice of protest or appeal—Medical report.

51.14.130 - Request for claim resolution—Time.

51.14.140 - Violations of disclosure or request for resolution—Order by director.

51.14.150 - School districts, ESDs, public hospital districts, or hospitals as self-insurers—Authorized—Organization—Qualifications.

51.14.160 - School districts, ESDs, or hospitals as self-insurers—Rules—Scope.

51.14.170 - Administration of claims—Third-party administrators.

51.14.300 - Ombuds office created—Appointment—Open and competitive contracting.

51.14.310 - Ombuds—Term of office—Removal—Vacancies.

51.14.320 - Ombuds—Training or experience qualifications.

51.14.330 - Ombuds office—Staffing level.

51.14.340 - Ombuds office—Powers and duties.

51.14.350 - Ombuds office—Referral procedures—Department response to referred complaints.

51.14.360 - Ombuds liability—Discriminatory, disciplinary, or retaliatory actions—Communications privileged and confidential—Testimony.

51.14.370 - Confidentiality of ombuds records and files—Disclosure prohibited—Exception.

51.14.380 - Explaining ombuds program—Posters and brochures.

51.14.390 - Ombuds office—Funding.

51.14.400 - Ombuds—Annual report to governor.