RCW 51.14.320
Ombuds—Training or experience qualifications.
Any ombuds appointed under this chapter shall have training or experience, or both, in the following areas:
(1) Washington state industrial insurance including self-insurance programs;
(2) The Washington state legal system;
(3) Dispute or problem resolution techniques, including investigation, mediation, and negotiation.
[ 2013 c 23 § 107; 2007 c 281 § 3.]
Structure Revised Code of Washington
Title 51 - Industrial Insurance
Chapter 51.14 - Self-Insurers.
51.14.010 - Duty to secure payment of compensation—Options.
51.14.030 - Certification of employer as self-insurer.
51.14.040 - Surety liability—Termination.
51.14.050 - Termination of status—Notice—Financial requirements.
51.14.060 - Default by self-insurer—Authority of director—Liability for reimbursement.
51.14.070 - Payments upon default.
51.14.077 - Self-insurers' insolvency trust—Assessments—Rules.
51.14.080 - Withdrawal of certification—Grounds.
51.14.090 - Withdrawal of certification, corrective action upon employees' petition.
51.14.095 - Corrective action—Appeal.
51.14.100 - Notice of compliance to be posted—Penalty.
51.14.120 - Copy of claim file—Notice of protest or appeal—Medical report.
51.14.130 - Request for claim resolution—Time.
51.14.140 - Violations of disclosure or request for resolution—Order by director.
51.14.160 - School districts, ESDs, or hospitals as self-insurers—Rules—Scope.
51.14.170 - Administration of claims—Third-party administrators.
51.14.300 - Ombuds office created—Appointment—Open and competitive contracting.
51.14.310 - Ombuds—Term of office—Removal—Vacancies.
51.14.320 - Ombuds—Training or experience qualifications.
51.14.330 - Ombuds office—Staffing level.
51.14.340 - Ombuds office—Powers and duties.
51.14.350 - Ombuds office—Referral procedures—Department response to referred complaints.
51.14.370 - Confidentiality of ombuds records and files—Disclosure prohibited—Exception.
51.14.380 - Explaining ombuds program—Posters and brochures.