Ohio Revised Code
Chapter 1345 | Consumer Sales Practices
Section 1345.11 | Bona Fide Errors.

Effective: August 11, 1978
Latest Legislation: House Bill 681 - 112th General Assembly
(A) In any case arising under Chapter 1345. of the Revised Code, if a supplier shows by a preponderance of the evidence that a violation resulted from a bona fide error notwithstanding the maintenance of procedures reasonably adopted to avoid the error, no civil penalties shall be imposed against the supplier under division (D) of section 1345.07 of the Revised Code, no party shall be awarded attorney's fees, and monetary recovery shall not exceed the amount of actual damages resulting from the violation.
(B) If a supplier shows by a preponderance of the evidence that a violation was an act or practice required or specifically permitted by federal trade commission orders, trade regulation rules and guides, or the federal courts' interpretations of subsection 45(a)(1) of the "Federal Trade Commission Act," 38 Stat. 717 (1914), 15 U.S.C.A. 41, as amended, and that the act or practice was not otherwise declared to be unfair, deceptive, or unconscionable by a rule adopted pursuant to division (B)(2) of section 1345.05 of the Revised Code before the consumer transaction on which the action is based, and:
(1) If the case arises under section 1345.07 of the Revised Code, the attorney general is limited to injunctive relief as the only remedy against the supplier for that violation; or
(2) If the case arises under section 1345.09 of the Revised Code, the supplier is not subject to any liability or penalty for the violation.
(C) A receiver may be appointed by the court in an action under section 1345.07 of the Revised Code, if it is shown that the assets of the supplier are in danger of being lost, removed, injured, or dissipated. A receiver may, under the direction of the court, do all of the following:
(1) Sue for, collect, receive, and take into his possession all the goods, chattels, rights, credits, moneys, effects, lands, tenements, books, records, documents, papers, choses in action, bills, notes, and other property and assets of every kind and description acquired by any act or practice prohibited by this chapter, including property with which such property has been commingled if it cannot be identified in kind because of commingling;
(2) Sell, convey, and assign all property taken into his possession, and hold and dispose of the proceeds;
(3) Perform any other acts respecting the property that the court authorizes.
Any person who has suffered damages as a result of the use of any act or practice prohibited by this chapter and who submits proof to the satisfaction of the court that he has in fact been damaged, may participate with general creditors in the distribution of the assets to the extent he has sustained out-of-pocket losses.
(D) If a court determines after a hearing in any action brought pursuant to section 1345.07 of the Revised Code that a supplier in the course of performing activity under any license or permit issued by the state or a political subdivision or agency of the state, engaged in a practice that violates this chapter, the attorney general may, within sixty days after the time for appealing has expired, send a certified copy of the court's final judgment and supporting opinion to the issuing authority. Upon receipt of the court's judgment and opinion, the issuing authority shall promptly investigate to determine whether to institute proceedings to revoke or suspend the supplier's license or permit. The court's judgment, findings of fact, and conclusions of law shall be binding upon the issuing authority when it conducts its investigation. The issuing authority shall report its decision or action to the attorney general within twenty days of the conclusion of the issuing authority's investigation. If the issuing authority institutes proceedings to revoke or suspend the supplier's license or permit, it shall report its decision to the attorney general within twenty days of the conclusion of the issuing authority's proceedings.

Structure Ohio Revised Code

Ohio Revised Code

Title 13 | Commercial Transactions

Chapter 1345 | Consumer Sales Practices

Section 1345.01 | Consumer Sales Practices Definitions.

Section 1345.02 | Unfair or Deceptive Acts or Practices.

Section 1345.021 | Ethanol Blended or Mixed Into Gasoline.

Section 1345.022 | Installation of Unsafe Used Tires.

Section 1345.03 | Unconscionable Consumer Sales Acts or Practices.

Section 1345.031 | Unconscionable Acts by Supplier Prohibited - Unconscionable Provisions.

Section 1345.032 | Suppliers Soliciting Fees for Copies of Deeds.

Section 1345.04 | Jurisdiction.

Section 1345.05 | Attorney General Powers and Duties.

Section 1345.06 | Investigations by Attorney General.

Section 1345.07 | Remedies of Attorney General.

Section 1345.08 | Attorney General to Coordinate With Other Administrative Agency.

Section 1345.09 | Private Causes of Action.

Section 1345.091 | Claim or Defense Against Assignee of Loan.

Section 1345.092 | Supplier's Right to Cure.

Section 1345.10 | Final Judgment Admissible as Prima Facie Evidence.

Section 1345.11 | Bona Fide Errors.

Section 1345.12 | Applicability of Chapter - Exceptions.

Section 1345.13 | Remedies in Addition to Other Remedies.

Section 1345.18 | Prior, Verified Consent Required to Switch Natural Gas or Public Telecommunications Service Provider.

Section 1345.19 | Jurisdiction.

Section 1345.20 | Action by Aggrieved Consumer for Switch in Natural Gas or Public Telecommunications Service Providers With Consent.

Section 1345.21 | Home Solicitation Sale Definitions.

Section 1345.22 | Right of Buyer to Cancel.

Section 1345.23 | Written Agreement or Offer to Purchase.

Section 1345.24 | Retaining Notice of Cancellation.

Section 1345.25 | Presumption.

Section 1345.26 | Right of Buyer After Cancellation.

Section 1345.27 | Right of Seller After Cancellation.

Section 1345.28 | Deceptive Acts or Practices.

Section 1345.30 | Fitting, Sale, and Returns of Hearing Aids.

Section 1345.31 | Failing to Comply With Refund Obligations.

Section 1345.41 | Prepaid Entertainment Contract Definitions.

Section 1345.42 | Contract Provision of Prepaid Entertainment Contracts.

Section 1345.421 | Surety Bond Where Facility Under Construction and Not Available for Service at Time Buyer Signs Contract.

Section 1345.43 | Right of Buyer to Cancel.

Section 1345.44 | Prepaid Entertainment Contract Form.

Section 1345.45 | Retaining Notice of Cancellation.

Section 1345.46 | Buyer to Deliver Goods or Evidence of Membership to Seller After Cancellation.

Section 1345.47 | Defenses of Buyer Against Holder in Due Course.

Section 1345.48 | Deceptive Acts or Practices - Damages.

Section 1345.49 | Buyer's Waiver Void.

Section 1345.50 | Remedies.

Section 1345.51 | Consumer Protection Enforcement Fund.

Section 1345.52 | Title Defect Recision Fund.

Section 1345.61 | Invention Development Services Definitions.

Section 1345.62 | Invention Development Services Contracts.

Section 1345.63 | Conspicuous and Legible Cover Sheet With Notice.

Section 1345.64 | Record of Contacts.

Section 1345.65 | Contract Contents.

Section 1345.66 | Remedies.

Section 1345.67 | Maintaining Bond.

Section 1345.68 | Effect on Other Obligations, Rights, or Remedies.

Section 1345.71 | Nonconforming New Motor Vehicle Law Definitions.

Section 1345.72 | Duty to Repair - Repair Unsuccessful.

Section 1345.73 | Presumptions.

Section 1345.74 | Providing Written Statement of Rights.

Section 1345.75 | Civil Action for Loss.

Section 1345.76 | Resale or Lease of Buyback Conditions.

Section 1345.77 | Establishment and Qualification of Informal Dispute Resolution Mechanism.

Section 1345.78 | Buyback Violations.

Section 1345.81 | Using Nonoriginal Equipment Manufacturer Aftermarket Crash Parts.

Section 1345.90 | Defective Assistive Device Definitions.

Section 1345.91 | Express Written Warranty.

Section 1345.92 | Repair Is Unsuccessful or Untimely.

Section 1345.93 | Returned Devices.

Section 1345.94 | Applicability of Consumer Sales Practices Act.

Section 1345.95 | Remedies Waiver of Rights.

Section 1345.99 | Penalty.