Ohio Revised Code
Chapter 1345 | Consumer Sales Practices
Section 1345.01 | Consumer Sales Practices Definitions.

Effective: September 1, 2021
Latest Legislation: House Bill 133 - 134th General Assembly
As used in sections 1345.01 to 1345.13 of the Revised Code:
(A) "Consumer transaction" means a sale, lease, assignment, award by chance, or other transfer of an item of goods, a service, a franchise, or an intangible, to an individual for purposes that are primarily personal, family, or household, or solicitation to supply any of these things. "Consumer transaction" does not include transactions between persons, defined in sections 4905.03 and 5725.01 of the Revised Code, and their customers, except for transactions involving a loan made pursuant to sections 1321.35 to 1321.48 of the Revised Code and transactions in connection with residential mortgages between loan officers, mortgage brokers, or nonbank mortgage lenders and their customers; transactions involving a home construction service contract as defined in section 4722.01 of the Revised Code; transactions between certified public accountants or public accountants and their clients; transactions between attorneys, physicians, or dentists and their clients or patients; and transactions between veterinarians and their patients that pertain to medical treatment but not ancillary services.
(B) "Person" includes an individual, corporation, government, governmental subdivision or agency, business trust, estate, trust, partnership, association, cooperative, or other legal entity.
(C) "Supplier" means a seller, lessor, assignor, franchisor, or other person engaged in the business of effecting or soliciting consumer transactions, whether or not the person deals directly with the consumer. If the consumer transaction is in connection with a residential mortgage, "supplier" does not include an assignee or purchaser of the loan for value, except as otherwise provided in section 1345.091 of the Revised Code. For purposes of this division, in a consumer transaction in connection with a residential mortgage, "seller" means a loan officer, mortgage broker, or nonbank mortgage lender.
(D) "Consumer" means a person who engages in a consumer transaction with a supplier.
(E) "Knowledge" means actual awareness, but such actual awareness may be inferred where objective manifestations indicate that the individual involved acted with such awareness.
(F) "Natural gas service" means the sale of natural gas, exclusive of any distribution or ancillary service.
(G) "Public telecommunications service" means the transmission by electromagnetic or other means, other than by a telephone company as defined in section 4927.01 of the Revised Code, of signs, signals, writings, images, sounds, messages, or data originating in this state regardless of actual call routing. "Public telecommunications service" excludes a system, including its construction, maintenance, or operation, for the provision of telecommunications service, or any portion of such service, by any entity for the sole and exclusive use of that entity, its parent, a subsidiary, or an affiliated entity, and not for resale, directly or indirectly; the provision of terminal equipment used to originate telecommunications service; broadcast transmission by radio, television, or satellite broadcast stations regulated by the federal government; or cable television service.
(H)(1) "Loan officer" means an individual who for compensation or gain, or in anticipation of compensation or gain, takes or offers to take a residential mortgage loan application; assists or offers to assist a buyer in obtaining or applying to obtain a residential mortgage loan by, among other things, advising on loan terms, including rates, fees, and other costs; offers or negotiates terms of a residential mortgage loan; or issues or offers to issue a commitment for a residential mortgage loan. "Loan officer" also includes a mortgage loan originator as defined in section 1322.01 of the Revised Code.
(2) "Loan officer" does not include an employee of a bank, savings bank, savings and loan association, credit union, or credit union service organization organized under the laws of this state, another state, or the United States; an employee of a subsidiary of such a bank, savings bank, savings and loan association, or credit union; or an employee of an affiliate that (a) controls, is controlled by, or is under common control with, such a bank, savings bank, savings and loan association, or credit union and (b) is subject to examination, supervision, and regulation, including with respect to the affiliate's compliance with applicable consumer protection requirements, by the board of governors of the federal reserve system, the comptroller of the currency, the office of thrift supervision, the federal deposit insurance corporation, or the national credit union administration.
(I) "Residential mortgage" or "mortgage" means an obligation to pay a sum of money evidenced by a note and secured by a lien upon real property located within this state containing two or fewer residential units or on which two or fewer residential units are to be constructed and includes such an obligation on a residential condominium or cooperative unit.
(J)(1) "Mortgage broker" means any of the following:
(a) A person that holds that person out as being able to assist a buyer in obtaining a mortgage and charges or receives from either the buyer or lender money or other valuable consideration readily convertible into money for providing this assistance;
(b) A person that solicits financial and mortgage information from the public, provides that information to a mortgage broker or a person that makes residential mortgage loans, and charges or receives from either of them money or other valuable consideration readily convertible into money for providing the information;
(c) A person engaged in table-funding or warehouse-lending mortgage loans that are residential mortgage loans.
(2) "Mortgage broker" does not include a bank, savings bank, savings and loan association, credit union, or credit union service organization organized under the laws of this state, another state, or the United States; a subsidiary of such a bank, savings bank, savings and loan association, or credit union; an affiliate that (a) controls, is controlled by, or is under common control with, such a bank, savings bank, savings and loan association, or credit union and (b) is subject to examination, supervision, and regulation, including with respect to the affiliate's compliance with applicable consumer protection requirements, by the board of governors of the federal reserve system, the comptroller of the currency, the office of thrift supervision, the federal deposit insurance corporation, or the national credit union administration; or an employee of any such entity.
(K) "Nonbank mortgage lender" means any person that engages in a consumer transaction in connection with a residential mortgage, except for a bank, savings bank, savings and loan association, credit union, or credit union service organization organized under the laws of this state, another state, or the United States; a subsidiary of such a bank, savings bank, savings and loan association, or credit union; or an affiliate that (1) controls, is controlled by, or is under common control with, such a bank, savings bank, savings and loan association, or credit union and (2) is subject to examination, supervision, and regulation, including with respect to the affiliate's compliance with applicable consumer protection requirements, by the board of governors of the federal reserve system, the comptroller of the currency, the office of thrift supervision, the federal deposit insurance corporation, or the national credit union administration.
(L) For purposes of divisions (H), (J), and (K) of this section:
(1) "Control" of another entity means ownership, control, or power to vote twenty-five per cent or more of the outstanding shares of any class of voting securities of the other entity, directly or indirectly or acting through one or more other persons.
(2) "Credit union service organization" means a CUSO as defined in 12 C.F.R. 702.2.
Last updated June 15, 2021 at 5:46 PM

Structure Ohio Revised Code

Ohio Revised Code

Title 13 | Commercial Transactions

Chapter 1345 | Consumer Sales Practices

Section 1345.01 | Consumer Sales Practices Definitions.

Section 1345.02 | Unfair or Deceptive Acts or Practices.

Section 1345.021 | Ethanol Blended or Mixed Into Gasoline.

Section 1345.022 | Installation of Unsafe Used Tires.

Section 1345.03 | Unconscionable Consumer Sales Acts or Practices.

Section 1345.031 | Unconscionable Acts by Supplier Prohibited - Unconscionable Provisions.

Section 1345.032 | Suppliers Soliciting Fees for Copies of Deeds.

Section 1345.04 | Jurisdiction.

Section 1345.05 | Attorney General Powers and Duties.

Section 1345.06 | Investigations by Attorney General.

Section 1345.07 | Remedies of Attorney General.

Section 1345.08 | Attorney General to Coordinate With Other Administrative Agency.

Section 1345.09 | Private Causes of Action.

Section 1345.091 | Claim or Defense Against Assignee of Loan.

Section 1345.092 | Supplier's Right to Cure.

Section 1345.10 | Final Judgment Admissible as Prima Facie Evidence.

Section 1345.11 | Bona Fide Errors.

Section 1345.12 | Applicability of Chapter - Exceptions.

Section 1345.13 | Remedies in Addition to Other Remedies.

Section 1345.18 | Prior, Verified Consent Required to Switch Natural Gas or Public Telecommunications Service Provider.

Section 1345.19 | Jurisdiction.

Section 1345.20 | Action by Aggrieved Consumer for Switch in Natural Gas or Public Telecommunications Service Providers With Consent.

Section 1345.21 | Home Solicitation Sale Definitions.

Section 1345.22 | Right of Buyer to Cancel.

Section 1345.23 | Written Agreement or Offer to Purchase.

Section 1345.24 | Retaining Notice of Cancellation.

Section 1345.25 | Presumption.

Section 1345.26 | Right of Buyer After Cancellation.

Section 1345.27 | Right of Seller After Cancellation.

Section 1345.28 | Deceptive Acts or Practices.

Section 1345.30 | Fitting, Sale, and Returns of Hearing Aids.

Section 1345.31 | Failing to Comply With Refund Obligations.

Section 1345.41 | Prepaid Entertainment Contract Definitions.

Section 1345.42 | Contract Provision of Prepaid Entertainment Contracts.

Section 1345.421 | Surety Bond Where Facility Under Construction and Not Available for Service at Time Buyer Signs Contract.

Section 1345.43 | Right of Buyer to Cancel.

Section 1345.44 | Prepaid Entertainment Contract Form.

Section 1345.45 | Retaining Notice of Cancellation.

Section 1345.46 | Buyer to Deliver Goods or Evidence of Membership to Seller After Cancellation.

Section 1345.47 | Defenses of Buyer Against Holder in Due Course.

Section 1345.48 | Deceptive Acts or Practices - Damages.

Section 1345.49 | Buyer's Waiver Void.

Section 1345.50 | Remedies.

Section 1345.51 | Consumer Protection Enforcement Fund.

Section 1345.52 | Title Defect Recision Fund.

Section 1345.61 | Invention Development Services Definitions.

Section 1345.62 | Invention Development Services Contracts.

Section 1345.63 | Conspicuous and Legible Cover Sheet With Notice.

Section 1345.64 | Record of Contacts.

Section 1345.65 | Contract Contents.

Section 1345.66 | Remedies.

Section 1345.67 | Maintaining Bond.

Section 1345.68 | Effect on Other Obligations, Rights, or Remedies.

Section 1345.71 | Nonconforming New Motor Vehicle Law Definitions.

Section 1345.72 | Duty to Repair - Repair Unsuccessful.

Section 1345.73 | Presumptions.

Section 1345.74 | Providing Written Statement of Rights.

Section 1345.75 | Civil Action for Loss.

Section 1345.76 | Resale or Lease of Buyback Conditions.

Section 1345.77 | Establishment and Qualification of Informal Dispute Resolution Mechanism.

Section 1345.78 | Buyback Violations.

Section 1345.81 | Using Nonoriginal Equipment Manufacturer Aftermarket Crash Parts.

Section 1345.90 | Defective Assistive Device Definitions.

Section 1345.91 | Express Written Warranty.

Section 1345.92 | Repair Is Unsuccessful or Untimely.

Section 1345.93 | Returned Devices.

Section 1345.94 | Applicability of Consumer Sales Practices Act.

Section 1345.95 | Remedies Waiver of Rights.

Section 1345.99 | Penalty.