Nevada Revised Statutes
Chapter 649 - Collection Agencies
NRS 649.355 - Business ethics and practices; trust accounts.


1. Every collection agency and collection agent shall openly, fairly and honestly conduct the collection agency business and shall at all times conform to the accepted business ethics and practices of the collection agency business.
2. Every licensee shall at all times maintain a separate account in a bank or credit union in which must be deposited all money collected. Except as otherwise provided in regulations adopted by the Commissioner pursuant to NRS 649.054, the account must be maintained in a bank or credit union located in this State and bear some title sufficient to distinguish it from the licensee’s personal or general checking account and to designate it as a trust account, such as "customer’s trust fund account." The trust account must at all times contain sufficient money to pay all money due or owing to all customers, and no disbursement may be made from the account except to customers or to pay costs advanced for those customers, except that a licensee may periodically withdraw from the account such money as may accrue to the licensee from collections deposited or from adjustments resulting from costs advanced and payments made directly to customers.
3. Every licensee maintaining a separate custodial or trust account shall keep a record of all money deposited in the account, which must indicate clearly the date and from whom the money was received, the date deposited, the dates of withdrawals and other pertinent information concerning the transaction, and must show clearly for whose account the money is deposited and to whom the money belongs. The money must be remitted to the creditors respectively entitled thereto within 30 days following the end of the month in which payment is received. The records and money are subject to inspection by the Commissioner or the Commissioner’s authorized representative. The records must be maintained at the premises in this State at which the licensee is authorized to conduct business.
4. If the Commissioner finds that a licensee’s records are not maintained pursuant to subsections 2 and 3, the Commissioner may require the licensee to deliver an audited financial statement prepared from his or her records by a certified public accountant who holds a certificate to engage in the practice of public accounting in this State. The statement must be submitted within 60 days after the Commissioner requests it. The Commissioner may grant a reasonable extension for the submission of the financial statement if an extension is requested before the statement is due.
(Added to NRS by 1963, 1141; A 1967, 956; 1969, 840; 1983, 1718; 1987, 1509, 1895; 1993, 2416; 1999, 1541)

Structure Nevada Revised Statutes

Nevada Revised Statutes

Chapter 649 - Collection Agencies

NRS 649.005 - Definitions.

NRS 649.010 - "Claim" defined.

NRS 649.020 - "Collection agency" defined.

NRS 649.025 - "Collection agent" defined.

NRS 649.026 - "Commissioner" defined.

NRS 649.030 - "Customer" defined.

NRS 649.035 - "Manager" defined.

NRS 649.036 - "Medical debt" defined.

NRS 649.037 - "Medical debtor" defined.

NRS 649.038 - "Medical facility" defined.

NRS 649.039 - "Nationwide Multistate Licensing System and Registry" or "Registry" defined. [Effective on the date on which the Commissioner of Financial Institutions notifies the Governor and the Director of the Legislative Counsel Bureau that the Na...

NRS 649.041 - "Provider of emergency medical services" defined.

NRS 649.042 - "Provider of health care" defined.

NRS 649.045 - Legislative finding and declaration.

NRS 649.051 - Administration and enforcement of chapter.

NRS 649.053 - Regulations.

NRS 649.054 - Regulations authorizing collection from location outside of Nevada; standards for trust accounts.

NRS 649.056 - Regulations prescribing methods of conducting business; investigations and examinations.

NRS 649.057 - Investigations and hearings.

NRS 649.059 - Approval of printed forms.

NRS 649.061 - Notification of results of examination; retention and destruction of examination papers.

NRS 649.065 - Records: Maintenance by Commissioner; contents; general provisions governing confidentiality and public inspection.

NRS 649.067 - Records: Certain records relating to complaint or investigation deemed confidential; certain records relating to disciplinary action deemed public records.

NRS 649.075 - License required; exception.

NRS 649.085 - Qualifications of applicant for license.

NRS 649.095 - Application for license: Contents; submission of fingerprints and financial statement; examination of applicant; withdrawal of application. [Effective until the date on which the Commissioner of Financial Institutions notifies the Gover...

NRS 649.105 - Bond or substitute security required; amount and conditions; adjustments in amount.

NRS 649.115 - Form of bond; matters covered by bond; statute of limitations for bringing action on bond.

NRS 649.119 - Deposit as substitute for bond.

NRS 649.125 - Investigation by Commissioner.

NRS 649.135 - Order approving application; findings.

NRS 649.145 - Conditions for issuance of license; contents of license.

NRS 649.155 - Order denying application; notice of denial.

NRS 649.165 - Rights of licensee.

NRS 649.167 - Branch office: Application for permit; examination of principal office; manager required on premises; regulations.

NRS 649.171 - Certificate of registration; limitations on business practices; fees; disciplinary action; regulations. [Effective until the date on which the Commissioner of Financial Institutions notifies the Governor and the Director of the Legislat...

NRS 649.175 - Manager’s certificate required.

NRS 649.185 - Application.

NRS 649.196 - Qualifications of applicant; requirements for issuance; notice of refusal to issue certificate; request for hearing; withdrawal of application. [Effective until the date on which the Commissioner of Financial Institutions notifies the G...

NRS 649.205 - Examination; reexamination; regulations.

NRS 649.215 - Grounds for refusing examination or suspending or revoking certificate.

NRS 649.225 - Issuance of certificate; notice of manager’s change of residence address.

NRS 649.233 - Payment of child support: Submission of certain information by applicant; grounds for denial of license or manager’s certificate; duty of Commissioner. [Effective until the date of the repeal of 42 U.S.C. § 666, the federal law requirin...

NRS 649.235 - License or manager’s certificate: Expiration; not transferable. [Effective until the date on which the Commissioner of Financial Institutions notifies the Governor and the Director of the Legislative Counsel Bureau that the Nationwide M...

NRS 649.245 - icense or manager’s certificate: Renewal. [Effective until the date on which the Commissioner of Financial Institutions notifies the Governor and the Director of the Legislative Counsel Bureau that the Nationwide Multistate Licensing Sy...

NRS 649.271 - Commissioner authorized to take action to participate; charges for use; regulations; provisions do not replace or affect authority of Commissioner regarding licensing and certification. [Effective on the date on which the Commissioner o...

NRS 649.273 - Submission and processing of fingerprints. [Effective on the date on which the Commissioner of Financial Institutions notifies the Governor and the Director of the Legislative Counsel Bureau that the Nationwide Multistate Licensing Syst...

NRS 649.277 - Commissioner required to report certain information or material; confidentiality of information or material provided; Commissioner authorized to enter into certain agreements and arrangements. [Effective on the date on which the Commiss...

NRS 649.279 - Additional materials required to be submitted. [Effective on the date on which the Commissioner of Financial Institutions notifies the Governor and the Director of the Legislative Counsel Bureau that the Nationwide Multistate Licensing...

NRS 649.281 - Holder of license or certificate required to register and maintain unique identifier; Commissioner authorized to issue license or certificate through Registry; references to Commissioner deemed references to Registry. [Effective on the...

NRS 649.295 - Amounts; deposit; regulations.

NRS 649.297 - Fee for failure to submit reports; regulations.

NRS 649.300 - Payment of assessment; cooperation with audits and examinations.

NRS 649.305 - Collection agency not to operate without manager.

NRS 649.315 - Display of license or certificate.

NRS 649.325 - Change of location of business.

NRS 649.330 - Notification of change in management or ownership of voting stock; application for licensure of replacement; investigation; costs; waiver.

NRS 649.331 - Recording of telephone conversations.

NRS 649.332 - Verification of debt.

NRS 649.334 - Written agreement required to be specific, intelligible and unambiguous; money collected required to be credited first to principal; partial collection of claim prohibited; accounting of money collected on behalf of customer.

NRS 649.3345 - Withdrawal of claim by customer.

NRS 649.335 - Retention and examinations of records and accounts.

NRS 649.345 - Annual report to Commissioner: Contents; suspension of license or manager’s certificate for false information. [Effective until the date on which the Commissioner of Financial Institutions notifies the Governor and the Director of the L...

NRS 649.347 - Additional annual report to Commissioner concerning collection of debts for unit-owners’ association.

NRS 649.355 - Business ethics and practices; trust accounts.

NRS 649.365 - Approval of business name required; prohibition against use of certain names, terms and forms.

NRS 649.366 - Collection of medical debt: Notification to medical debtor required before taking action to collect.

NRS 649.367 - Collection of medical debt: Conditions for acceptance of voluntary payment from medical debtor during notification period; protections for medical debtor who initiates contact with or makes voluntary payment to collection agency during...

NRS 649.368 - Collection of medical debt: Prohibited practices.

NRS 649.369 - Collection of medical debt: Protections may not be waived.

NRS 649.370 - Violation of federal Fair Debt Collection Practices Act.

NRS 649.375 - Prohibited practices generally.

NRS 649.385 - Investigation of verified complaint; verified answer; action by Commissioner after informal hearing.

NRS 649.390 - Investigation of verified complaint concerning unlicensed person; order to cease and desist; administrative fines; suit to recover fine; cumulative penalties.

NRS 649.395 - Authorized disciplinary action; grounds for disciplinary action; effect of revocation of license; orders imposing discipline deemed public records.

NRS 649.398 - Suspension of license or manager’s certificate for failure to pay child support or comply with certain subpoenas or warrants; reinstatement of license or manager’s certificate. [Effective until 2 years after the date of the repeal of 42...

NRS 649.400 - Injunctive relief.

NRS 649.435 - Criminal penalty for violations; each day of unlawful operation constitutes separate offense.

NRS 649.440 - Administrative fine for violations.