Florida Statutes
Part IX - Unfair Insurance Trade Practices (Ss. 626.951-626.99)
626.9641 - Policyholders, bill of rights.


(1) The principles expressed in the following statements shall serve as standards to be followed by the department, commission, and office in exercising their powers and duties, in exercising administrative discretion, in dispensing administrative interpretations of the law, and in adopting rules:
(a) Policyholders shall have the right to competitive pricing practices and marketing methods that enable them to determine the best value among comparable policies.
(b) Policyholders shall have the right to obtain comprehensive coverage.
(c) Policyholders shall have the right to insurance advertising and other selling approaches that provide accurate and balanced information on the benefits and limitations of a policy.
(d) Policyholders shall have a right to an insurance company that is financially stable.
(e) Policyholders shall have the right to be serviced by a competent, honest insurance agent or broker.
(f) Policyholders shall have the right to a readable policy.
(g) Policyholders shall have the right to an insurance company that provides an economic delivery of coverage and that tries to prevent losses.
(h) Policyholders shall have the right to a balanced and positive regulation by the department, commission, and office.

(2) This section shall not be construed as creating a civil cause of action by any individual policyholder against any individual insurer.
History.—s. 9, ch. 76-260; s. 807, ch. 82-243; ss. 206, 207, ch. 90-363; s. 4, ch. 91-429; s. 1039, ch. 2003-261.

Structure Florida Statutes

Florida Statutes

Title XXXVII - Insurance

Chapter 626 - Insurance Field Representatives and Operations

Part IX - Unfair Insurance Trade Practices (Ss. 626.951-626.99)

626.951 - Declaration of purpose.

626.9511 - Definitions.

626.9521 - Unfair methods of competition and unfair or deceptive acts or practices prohibited; penalties.

626.9531 - Identification of insurers, agents, and insurance contracts.

626.9541 - Unfair methods of competition and unfair or deceptive acts or practices defined.

626.9543 - Holocaust victims.

626.9545 - Improper charge identification incentive program.

626.9551 - Favored agent or insurer; coercion of debtors.

626.9561 - Power of department and office.

626.9571 - Defined practices; hearings, witnesses, appearances, production of books and service of process.

626.9581 - Cease and desist and penalty orders.

626.9591 - Appeals from the department or office.

626.9601 - Penalty for violation of cease and desist orders.

626.9611 - Rules.

626.9621 - Provisions of part additional to existing law.

626.9631 - Civil liability.

626.9641 - Policyholders, bill of rights.

626.9651 - Privacy.

626.9701 - Rate increases and premium surcharges; consideration of certain noncriminal violations for excessive speed prohibited.

626.9702 - Illegal dealings in premiums; excess charges for insurance.

626.9705 - Life or disability insurance; illegal dealings.

626.9706 - Life insurance; discrimination on basis of sickle-cell trait prohibited.

626.9707 - Disability insurance; discrimination on basis of sickle-cell trait prohibited.

626.97075 - Life insurance, disability insurance, and long-term care insurance; discrimination against living organ donors prohibited.

626.973 - Fictitious groups.

626.9741 - Use of credit reports and credit scores by insurers.

626.9743 - Claim settlement practices relating to motor vehicle insurance.

626.9744 - Claim settlement practices relating to property insurance.

626.9885 - Financial institutions conducting insurance transactions.

626.989 - Investigation by department or Division of Investigative and Forensic Services; compliance; immunity; confidential information; reports to division; division investigator’s power of arrest.

626.9891 - Insurer anti-fraud investigative units; reporting requirements; penalties for noncompliance.

626.9892 - Anti-Fraud Reward Program; reporting of insurance fraud.

626.9893 - Disposition of revenues; criminal or forfeiture proceedings.

626.9894 - Gifts and grants.

626.9896 - Dedicated insurance fraud prosecutors.

626.99 - Life insurance solicitation.