(a) Notwithstanding the provisions of section 16-262d, wherever an owner, agent, lessor or manager of a residential dwelling is billed directly by an electric distribution, gas, telephone or water company or by a municipal utility for utility service furnished to such building not occupied exclusively by such owner, agent, lessor, or manager, and such company or municipal utility or the electric supplier providing electric generation services has actual or constructive knowledge that the occupants of such dwelling are not the individuals to whom the company or municipal utility usually sends its bills, such company, electric supplier or municipal utility shall not terminate such service for nonpayment of a delinquent account owed to such company, electric supplier or municipal utility by such owner, agent, lessor or manager unless: (1) Such company, electric supplier or municipal utility makes a good faith effort to notify the occupants of such building of the proposed termination by the means most practicable under the circumstances and best designed to provide actual notice; and (2) such company, electric supplier or municipal utility provides an opportunity, where practicable, for such occupants to receive service in their own names without any liability for the amount due while service was billed directly to the lessor, owner, agent or manager and without the necessity for a security deposit; provided, if it is not practicable for such occupants to receive service in their own names, the company, electric supplier or municipal utility shall not terminate service to such residential dwelling but may pursue the remedy provided in sections 16-262f and 16-262t.
(b) Whenever a company, electric supplier or municipal utility has terminated service to a residential dwelling whose occupants are not the individuals to whom it usually sends its bills, such company, electric supplier or municipal utility shall, upon obtaining knowledge of such occupancy, immediately reinstate service and thereafter not effect termination unless it first complies with the provisions of subsection (a) of this section.
(c) The owner, agent, lessor or manager of a residential dwelling shall be liable for the costs of all electricity, gas, water or heating fuel furnished by a public service company, electric supplier, municipal utility or heating fuel dealer to the building, except for any service furnished to any dwelling unit of the building on an individually metered or billed basis for the exclusive use of the occupants of that dwelling unit, provided an owner, agent, lessor or manager shall be liable for service provided on an individually metered or billed basis pursuant to subsection (g) of this section from ten days after the date of written request by the company, supplier, utility or dealer if the company, supplier, utility or dealer is denied access to its individual meters or other facilities located on the premises of the building. Such owner, agent, lessor or manager shall only be liable when such owner, agent, lessor or manager controls access to such individual meters to which access is denied. If service is not provided on an individually metered or billed basis and the owner, agent, lessor or manager fails to pay for such service, any occupant who receives service in his own name may deduct, in accordance with the provisions of subsection (d) of this section, a reasonable estimate of the cost of any portion of such service which is for the use of occupants of dwelling units other than such occupant's dwelling unit.
(d) Any payments made by the occupants of any residential dwelling pursuant to subsection (a) or (c) of this section shall be deemed to be in lieu of an equal amount of rent or payment for use and occupancy and each occupant shall be permitted to deduct such amounts from any sum of rent or payment for use and occupancy due and owing or to become due and owing to the owner, agent, lessor or manager.
(e) Wherever a company, electric supplier or municipal utility provides service pursuant to subdivision (2) of subsection (a) of this section, the company, electric supplier or municipal utility shall notify each occupant of such building in writing that service will be provided in the occupant's own name. Such writing shall contain a conspicuous notice in boldface type stating,
“NOTICE TO OCCUPANT. YOU MAY DEDUCT THE FULL AMOUNT YOU PAY (name of company or municipal utility) FOR (type of service) FROM THE MONEY YOU PAY YOUR LANDLORD OR HIS AGENT.”
(f) The owner, agent, lessor or manager shall not increase the amount paid by such occupant for rent or for use and occupancy in order to collect all or part of that amount lawfully deducted by the occupant pursuant to this section.
(g) The owner, agent, lessor or manager of a residential dwelling shall be responsible for providing a public service company, electric supplier or municipal utility or heating fuel dealer access to its meter or other facilities located on the premises of the residential dwelling promptly upon written request of the public service company, electric supplier or municipal utility or heating fuel dealer during reasonable hours. If such owner, agent, lessor or manager fails to provide such access upon reasonable written request, the owner, agent, lessor or manager shall be liable for the costs incurred by the public service company, electric supplier or municipal utility or heating fuel dealer in gaining access to the meter and facilities, including costs of collection and attorneys' fees. If the failure to provide access delays the ability of the public service company, electric supplier or municipal utility or heating fuel dealer to terminate service to an individually metered or billed portion of the dwelling, the owner, agent, lessor or manager failing to provide access shall also be liable for the amounts billed by the public service company, electric supplier or municipal utility or heating fuel dealer for service provided to the individually metered or billed portion of the dwelling for the period beginning ten days after access has been requested and ending when access is provided by such owner, agent, lessor or manager.
(h) Nothing in this section shall be construed to prevent the company, electric supplier, municipal utility, heating fuel dealer or occupant from pursuing any other action or remedy at law or equity that it may have against the owner, agent, lessor, or manager.
(P.A. 75-625, S. 3, 8; P.A. 84-321; P.A. 98-28, S. 40, 117; P.A. 09-31, S. 2; P.A. 13-78, S. 9; P.A. 14-134, S. 102.)
History: P.A. 84-321 inserted new Subsec. (c) re liability of landlords for electricity, gas, water and heating fuel not furnished on an individually metered or billed basis, relettering former Subsecs. (c) through (f) accordingly; P.A. 98-28 added electric suppliers and electric distribution companies and made technical changes, effective July 1, 1998; P.A. 09-31 amended Subsec. (c) to provide for liability for individual service when access to meters is denied, made a technical change in Subsec. (e), added new Subsec. (g) re access to meters, and redesignated existing Subsec. (g) as Subsec. (h), effective July 1, 2009; P.A. 13-78 amended Subsec. (a) to add reference to Sec. 16-262t, effective June 5, 2013; P.A. 14-134 amended Subsec. (a) by deleting reference to electric company, effective June 6, 2014.
Cited. 183 C. 85; 191 C. 514; 231 C. 441; 239 C. 313.
Cited. 12 CA 499; 25 CA 226.
Subsec. (c):
Nursing home is not a “residential dwelling” within context of statute. 25 CA 177.
Structure Connecticut General Statutes
Title 16 - Public Service Companies
Chapter 283 - Telephone, Gas, Power and Water Companies
Section 16-228. - Telephone lines.
Section 16-229. - Excavation in highway.
Section 16-230. - Bond requirement.
Section 16-231a. - Cuts and permanent patches in highway. Inspections. Repairs. Certification.
Section 16-232. - Rights of companies organized under general law.
Section 16-233. - Use of gain by town, city, borough, fire district or Department of Transportation.
Section 16-235. - Control by local authorities. Orders. Appeals.
Section 16-236. - Appraisal of damages; costs.
Section 16-237. - No prescriptive right.
Section 16-238. - Wires may be cut; notice.
Section 16-239. - Dispatches transmitted in order. Exceptions.
Section 16-243. - Jurisdiction of authority over electricity transmission lines.
Section 16-243b. - Definitions. Jurisdiction.
Section 16-243bb. - Adjustment of electric distribution company residential fixed charge.
Section 16-243cc. - Energy storage deployment. Report.
Section 16-243d. - Project by private power producer deemed “industrial project”.
Section 16-243dd. - Energy storage project proposals.
Section 16-243g. - Assignment of electricity purchase agreements.
Section 16-243h. - Credit to residential customers who generate electricity; metering.
Section 16-243l. - Rebate for customer-side distributed resource projects that use natural gas.
Section 16-243m. - Measures to reduce federally mandated congestion charges.
Section 16-243o. - Waiver of back-up power rates.
Section 16-243q. - Class III renewable energy portfolio standards.
Section 16-243t. - Class III credits.
Section 16-243u. - Plan to build peaking generation.
Section 16-243w. - Advanced metering system plan and deployment.
Section 16-243x. - Time-of-use meters. Notice of availability.
Section 16-244. - Electric deregulation; findings and declarations.
Section 16-244a. - Rate freeze for electric service.
Section 16-244aa. - Performance-based regulation of electric distribution companies.
Section 16-244bb. - Sustainable materials management account.
Section 16-244cc. - Energy storage systems pilot program.
Section 16-244i. - Duties of electric distribution companies.
Section 16-244k. - Allocation of the proceeds of the retail adder.
Section 16-244l. - Modification of fuel cell electricity purchase agreements.
Section 16-244m. - Procurement Plan re standard service.
Section 16-244n. - Standard service contract buydown.
Section 16-244o. - Generation evaluation and procurement process.
Section 16-244p. - Transmission line project review.
Section 16-244q. - Request for proposal re reliability concerns.
Section 16-244u. - Virtual net metering.
Section 16-244w. - Grid-side system enhancements pilot program.
Section 16-244x. - Shared clean energy facility pilot program.
Section 16-244z. - Renewable energy tariffs.
Section 16-245a. - Renewable portfolio standards.
Section 16-245aa. - Renewable energy and efficient energy finance program.
Section 16-245bb. - Bond authorization.
Section 16-245cc. - Demand charge waiver for fuel cells.
Section 16-245dd. - Residential electric space heating tariff.
Section 16-245ff. - Residential solar investment program.
Section 16-245gg. - Master purchase agreement for solar home renewable energy credits.
Section 16-245hh. - Condominium renewable energy grant program.
Section 16-245ii. - Energy consumption data of nonresidential buildings.
Section 16-245j. - Rate reduction bonds and economic recovery revenue bonds; terms.
Section 16-245jj. - Town customer electricity and gas usage information.
Section 16-245kk. - Issuance of bonds, notes and other obligations by the Connecticut Green Bank.
Section 16-245ll. - Clean energy bonds.
Section 16-245m. - Energy Conservation Management Board. Conservation and Load Management Plan.
Section 16-245mm. - Special capital reserve funds.
Section 16-245nn. - Residential solar photovoltaic system permit.
Section 16-245q. - Changing electric suppliers.
Section 16-245r. - Discrimination by electric suppliers prohibited.
Section 16-245s. - Switching electric suppliers; procedures; penalties; regulations.
Section 16-245t. - Complaints to authority re electric suppliers; procedures; remedies.
Section 16-245y. - Annual reporting re status of electric deregulation.
Section 16-245z. - Internet links to Energy Star program.
Section 16-246. - Other companies which may sell electricity.
Section 16-246a. - Definitions.
Section 16-246f. - Electric company emergency assistance.
Section 16-246g. - Pilot program for electric generation.
Section 16-247. - Foreign telephone companies.
Section 16-247a. - Goals of the state. Definitions.
Section 16-247c. - Provision of intrastate telecommunications services. Civil penalty. Competition.
Section 16-247i. - Telecommunications service and regulation status report.
Section 16-247j. - Regulations.
Section 16-247o. - Consultant to test operations support systems interface.
Section 16-247p. - Quality-of-service standards. Performance standards.
Section 16-247t. - Customer inquiries and complaints regarding cellular mobile telephone service.
Section 16-248. - Rights of telephone company in operation May 23, 1985.
Section 16-250b. - Cellular mobile telephone service. Authority jurisdiction. Regulations.
Section 16-251. - Bonds of telephone company.
Section 16-252. - Bonds may be secured by mortgage.
Section 16-255. - General powers.
Section 16-256. - Notice of offense in party line usage in telephone directory.
Section 16-256a. - Directory assistance charge prohibited.
Section 16-256d. - Itemized telephone bills for business customers.
Section 16-256f. - Blocking service available to customers.
Section 16-256h. - Business to residential pricing ratio for basic exchange service.
Section 16-257. - Recording of agreement of consolidation or merger of electric and gas companies.
Section 16-258. - Standards concerning electricity and gas.
Section 16-258a. - Registration of natural gas sellers. Procedures. Penalties.
Section 16-258b. - Registration of electric generating facilities.
Section 16-258c. - Dual fuel capability requirements for electric generating facilities.
Section 16-258d. - District heating systems incentive program.
Section 16-259. - Inspection of meters.
Section 16-259a. - Inaccurate billing. Financial liability of customer. Payment plan.
Section 16-260. - Water meters may be required.
Section 16-261. - Extension of electric lines to unserved areas. Determination of rates.
Section 16-262. - Gas companies authorized to deal in natural gas.
Section 16-262b. - Notice of discharge of explosives or highway excavation to gas companies.
Section 16-262h. - Nonexclusivity of remedy.
Section 16-262i. - Regulations.
Section 16-262m. - Construction specifications for water companies.
Section 16-262p. - Improvements by acquiring entity.
Section 16-262q. - Compensation for acquisition of water company.
Section 16-262r. - Satellite management of water companies. Expedited rate proceedings.
Section 16-262s. - Voluntary acquisition of water company. Surcharges. Rate of return.
Section 16-262u. - Replacement and repair of water service connections. Granting of exceptions.
Section 16-262v. - Water company infrastructure projects: Definitions.
Section 16-262w. - Water company rate adjustment mechanisms.
Section 16-262x. - Termination of residential utility service. Requirements.
Section 16-262y. - Water company revenue adjustment mechanism.