(a) The Public Utilities Regulatory Authority shall monitor the market for electric generation services and electric distribution services to end use customers and take actions to prevent unfair or deceptive trade practices, anticompetitive or discriminatory conduct, and the unlawful exercise of market power.
(b) (1) Upon complaint or upon its own motion, for cause shown, the authority shall conduct an investigation of any possible anticompetitive or discriminatory conduct affecting the retail sale of electricity or any unfair or deceptive trade practices. Such investigations may include, but are not limited to, (A) the effect of mergers, consolidations, acquisition and disposition of assets or securities of electric suppliers, as defined in section 16-1, or transmission congestion on the proper functioning of a fully competitive market, or (B) targeting, with an artificially elevated electric generation services rate, a customer eligible for standard service who is (i) a hardship case for purposes of subdivision (3) of subsection (b) of section 16-262c, (ii) having moneys due and owing deducted from such customer's bill by the electric distribution company pursuant to subdivision (4) of subsection (b) of section 16-262c, (iii) receiving other financial assistance from an electric distribution company, or (iv) otherwise protected by law from shutoff of electricity services.
(2) The authority may require an electric supplier to provide information, including documents and testimony, in accordance with the procedures contained in subsection (a) of section 16-8 and section 16-8c.
(3) Confidential, proprietary or trade secret information provided under this section may be submitted under a duly granted protective order. Any hearings that may be held during the course of the investigation may also be conducted in camera to prevent the inadvertent revelation of such confidential information.
(4) The office of the Attorney General and the Office of Consumer Counsel shall have the right to participate in such investigations under appropriate nondisclosure agreements.
(5) At the conclusion of the investigation, and notwithstanding any previously granted protective orders, if the authority finds that facts exist that indicate any violation of state or federal law, it shall transmit such written findings along with supporting information gathered in its investigation to appropriate enforcement officials. Such referrals may recommend that further investigation be made or that immediate enforcement procedures be initiated. Such referrals may be made to the office of the Attorney General, the Department of Consumer Protection, the United States Department of Justice, the Securities and Exchange Commission, the Federal Energy Regulatory Commission, or any other appropriate enforcement agency. The authority may intervene as permitted by law in any proceeding initiated under this subsection. The results of such investigations may also serve as a basis for authority sanctions, after notice and hearing, under subsection (l) of section 16-245.
(c) Nothing contained in this section shall be construed so as to restrict the right of any person to pursue any other remedy available to the person under law.
(P.A. 98-28, S. 32, 117; June 30 Sp. Sess. P.A. 03-6, S. 146(d); P.A. 04-169, S. 17; 04-189, S. 1; P.A. 11-80, S. 1; P.A. 14-75, S. 6.)
History: P.A. 98-28 effective July 1, 1998; June 30 Sp. Sess. P.A. 03-6 and P.A. 04-169 replaced Department of Consumer Protection with Department of Agriculture and Consumer Protection, effective July 1, 2004; P.A. 04-189 repealed Sec. 146 of June 30 Sp. Sess. P.A. 03-6, thereby reversing the merger of the Departments of Agriculture and Consumer Protection, effective June 1, 2004; pursuant to P.A. 11-80, “Department of Public Utility Control” and “department” were changed editorially by the Revisors to “Public Utilities Regulatory Authority” and “authority”, respectively, effective July 1, 2011; P.A. 14-75 amended Subsec. (b) by designating existing provision re effect of mergers, consolidations, acquisition and disposition of assets or securities as Subpara. (A) and adding Subpara. (B) re customer targeting in Subdiv. (1) and by making technical changes in Subdivs. (4) and (5), effective September 1, 2014.
Structure Connecticut General Statutes
Title 16 - Public Service Companies
Chapter 283 - Telephone, Gas, Power and Water Companies
Section 16-228. - Telephone lines.
Section 16-229. - Excavation in highway.
Section 16-230. - Bond requirement.
Section 16-231a. - Cuts and permanent patches in highway. Inspections. Repairs. Certification.
Section 16-232. - Rights of companies organized under general law.
Section 16-233. - Use of gain by town, city, borough, fire district or Department of Transportation.
Section 16-235. - Control by local authorities. Orders. Appeals.
Section 16-236. - Appraisal of damages; costs.
Section 16-237. - No prescriptive right.
Section 16-238. - Wires may be cut; notice.
Section 16-239. - Dispatches transmitted in order. Exceptions.
Section 16-243. - Jurisdiction of authority over electricity transmission lines.
Section 16-243b. - Definitions. Jurisdiction.
Section 16-243bb. - Adjustment of electric distribution company residential fixed charge.
Section 16-243cc. - Energy storage deployment. Report.
Section 16-243d. - Project by private power producer deemed “industrial project”.
Section 16-243dd. - Energy storage project proposals.
Section 16-243g. - Assignment of electricity purchase agreements.
Section 16-243h. - Credit to residential customers who generate electricity; metering.
Section 16-243l. - Rebate for customer-side distributed resource projects that use natural gas.
Section 16-243m. - Measures to reduce federally mandated congestion charges.
Section 16-243o. - Waiver of back-up power rates.
Section 16-243q. - Class III renewable energy portfolio standards.
Section 16-243t. - Class III credits.
Section 16-243u. - Plan to build peaking generation.
Section 16-243w. - Advanced metering system plan and deployment.
Section 16-243x. - Time-of-use meters. Notice of availability.
Section 16-244. - Electric deregulation; findings and declarations.
Section 16-244a. - Rate freeze for electric service.
Section 16-244aa. - Performance-based regulation of electric distribution companies.
Section 16-244bb. - Sustainable materials management account.
Section 16-244cc. - Energy storage systems pilot program.
Section 16-244i. - Duties of electric distribution companies.
Section 16-244k. - Allocation of the proceeds of the retail adder.
Section 16-244l. - Modification of fuel cell electricity purchase agreements.
Section 16-244m. - Procurement Plan re standard service.
Section 16-244n. - Standard service contract buydown.
Section 16-244o. - Generation evaluation and procurement process.
Section 16-244p. - Transmission line project review.
Section 16-244q. - Request for proposal re reliability concerns.
Section 16-244u. - Virtual net metering.
Section 16-244w. - Grid-side system enhancements pilot program.
Section 16-244x. - Shared clean energy facility pilot program.
Section 16-244z. - Renewable energy tariffs.
Section 16-245a. - Renewable portfolio standards.
Section 16-245aa. - Renewable energy and efficient energy finance program.
Section 16-245bb. - Bond authorization.
Section 16-245cc. - Demand charge waiver for fuel cells.
Section 16-245dd. - Residential electric space heating tariff.
Section 16-245ff. - Residential solar investment program.
Section 16-245gg. - Master purchase agreement for solar home renewable energy credits.
Section 16-245hh. - Condominium renewable energy grant program.
Section 16-245ii. - Energy consumption data of nonresidential buildings.
Section 16-245j. - Rate reduction bonds and economic recovery revenue bonds; terms.
Section 16-245jj. - Town customer electricity and gas usage information.
Section 16-245kk. - Issuance of bonds, notes and other obligations by the Connecticut Green Bank.
Section 16-245ll. - Clean energy bonds.
Section 16-245m. - Energy Conservation Management Board. Conservation and Load Management Plan.
Section 16-245mm. - Special capital reserve funds.
Section 16-245nn. - Residential solar photovoltaic system permit.
Section 16-245q. - Changing electric suppliers.
Section 16-245r. - Discrimination by electric suppliers prohibited.
Section 16-245s. - Switching electric suppliers; procedures; penalties; regulations.
Section 16-245t. - Complaints to authority re electric suppliers; procedures; remedies.
Section 16-245y. - Annual reporting re status of electric deregulation.
Section 16-245z. - Internet links to Energy Star program.
Section 16-246. - Other companies which may sell electricity.
Section 16-246a. - Definitions.
Section 16-246f. - Electric company emergency assistance.
Section 16-246g. - Pilot program for electric generation.
Section 16-247. - Foreign telephone companies.
Section 16-247a. - Goals of the state. Definitions.
Section 16-247c. - Provision of intrastate telecommunications services. Civil penalty. Competition.
Section 16-247i. - Telecommunications service and regulation status report.
Section 16-247j. - Regulations.
Section 16-247o. - Consultant to test operations support systems interface.
Section 16-247p. - Quality-of-service standards. Performance standards.
Section 16-247t. - Customer inquiries and complaints regarding cellular mobile telephone service.
Section 16-248. - Rights of telephone company in operation May 23, 1985.
Section 16-250b. - Cellular mobile telephone service. Authority jurisdiction. Regulations.
Section 16-251. - Bonds of telephone company.
Section 16-252. - Bonds may be secured by mortgage.
Section 16-255. - General powers.
Section 16-256. - Notice of offense in party line usage in telephone directory.
Section 16-256a. - Directory assistance charge prohibited.
Section 16-256d. - Itemized telephone bills for business customers.
Section 16-256f. - Blocking service available to customers.
Section 16-256h. - Business to residential pricing ratio for basic exchange service.
Section 16-257. - Recording of agreement of consolidation or merger of electric and gas companies.
Section 16-258. - Standards concerning electricity and gas.
Section 16-258a. - Registration of natural gas sellers. Procedures. Penalties.
Section 16-258b. - Registration of electric generating facilities.
Section 16-258c. - Dual fuel capability requirements for electric generating facilities.
Section 16-258d. - District heating systems incentive program.
Section 16-259. - Inspection of meters.
Section 16-259a. - Inaccurate billing. Financial liability of customer. Payment plan.
Section 16-260. - Water meters may be required.
Section 16-261. - Extension of electric lines to unserved areas. Determination of rates.
Section 16-262. - Gas companies authorized to deal in natural gas.
Section 16-262b. - Notice of discharge of explosives or highway excavation to gas companies.
Section 16-262h. - Nonexclusivity of remedy.
Section 16-262i. - Regulations.
Section 16-262m. - Construction specifications for water companies.
Section 16-262p. - Improvements by acquiring entity.
Section 16-262q. - Compensation for acquisition of water company.
Section 16-262r. - Satellite management of water companies. Expedited rate proceedings.
Section 16-262s. - Voluntary acquisition of water company. Surcharges. Rate of return.
Section 16-262u. - Replacement and repair of water service connections. Granting of exceptions.
Section 16-262v. - Water company infrastructure projects: Definitions.
Section 16-262w. - Water company rate adjustment mechanisms.
Section 16-262x. - Termination of residential utility service. Requirements.
Section 16-262y. - Water company revenue adjustment mechanism.