Code of Virginia
Chapter 15 - Telegraph and Telephone Companies
§ 56-484.16. Local emergency telecommunications requirements; text messages; use of digits "9-1-1."

A. On or before July 1, 2003, every county, city or town in the Commonwealth shall be served by an E-911 system, unless an extension of time has been granted by the Board.
B. On or before July 1, 2020, each PSAP in the Commonwealth shall deploy equipment, products, and services necessary or appropriate to enable the PSAP to receive and process calls for emergency assistance sent via Short Message Service (SMS) text messages in a manner consistent with FCC Order 14-118 and any other FCC order that affects the deployment of SMS text-to-9-1-1. Upon such deployment, the PSAP shall notify the FCC's PSAP Text-to-911 Readiness and Certification Registry.
C. The digits "9-1-1" shall be the designated emergency telephone number in Virginia. No public safety agency shall advertise or otherwise promote the use of any number for emergency response service other than "9-1-1."
D. All originating service providers required to provide access to 9-1-1 service shall route the 9-1-1 calls of their subscribers to ESInet points of interconnection designated by the Board. The Board shall establish points of interconnection at or within the local access and transport area and in proximity of each selective router central office providing E-911 service as of July 1, 2018. Additionally, the Board shall establish a minimum of one pair (two) and a maximum of three pair (six) geographically diverse from their designated pair point of session initiation protocol (SIP) interconnection within the Commonwealth. The Board shall establish ESInet points of interconnection in a manner that minimizes cost to the originating service providers to the extent practicable while still achieving necessary 9-1-1 service and ESInet objectives.
E. The NG9-1-1 service provider shall receive the 9-1-1 calls delivered by the originating service provider at the designated ESInet points of interconnection and deliver the calls to the appropriate PSAP. The NG9-1-1 service provider shall not charge the originating service provider to connect to the ESInet point of interconnection nor for the delivery of the 9-1-1 calls to the PSAP. The originating service provider responsibility for 9-1-1 calls ends and the PSAP responsibility begins at their respective sides of the ESInet point of interconnection.
F. The PSAP shall validate the location of the originating service provider subscribers as necessary to ensure the location exists and will route to the appropriate PSAP if 9-1-1 is dialed. The PSAP shall not charge the originating service provider for such validation.
G. No later than July 1, 2023, the Board shall develop and fully implement NG9-1-1 transition plans to migrate PSAPs and originating service providers from E-911 to NG9-1-1. To the extent practicable, the migration of PSAPs will be implemented on a sequential region-by-region basis for those PSAPs served by each legacy E-911 selective router pair. With a minimum of six months' written notice to the impacted stakeholders, this date may be extended by the Board for good cause. For purposes of this section, "good cause" means an event or events reasonably beyond the ability of the Board to anticipate or control.
2000, c. 1064; 2001, c. 713; 2005, c. 942; 2018, cc. 532, 533, 673.

Structure Code of Virginia

Code of Virginia

Title 56 - Public Service Companies

Chapter 15 - Telegraph and Telephone Companies

§ 56-458. Right to erect lines parallel to railroads; occupation of roads, streets, etc.; location of same

§ 56-458.1. Relocation of lines or works of certain public utilities acquired by Commonwealth Transportation Board

§ 56-459. Removal of old line not required by this chapter

§ 56-460. How consent of appropriate authorities obtained; terms of use

§ 56-461. Cost to Commonwealth in connection with construction of line to be paid by company

§ 56-462. Franchise to occupy parks, streets, etc.; imposition of terms, conditions, etc., as to use of streets, etc., and construction thereon

§ 56-463. Company may contract for right-of-way, etc.

§ 56-464. Right of eminent domain

§ 56-465. Preceding sections subject to repeal or change at pleasure

§ 56-466. Location of posts, poles, cables and conduits; height of wires, etc.

§ 56-466.1. Pole attachments; cable television systems and telecommunications service providers

§ 56-466.2. Undergrounding existing overhead distribution lines; relocation of facilities of cable operator

§ 56-467. Restoring condition of ground

§ 56-468. Endangering life or limb by stringing wires across other works

§ 56-468.1. (Contingent expiration -- see Editor's note) Public Rights-of-Way Use Fee

§ 56-468.2. Reimbursement for relocation costs

§ 56-469. Repealed

§ 56-478. Repealed

§ 56-478.1. Repealed

§ 56-479. Commission to make rules; require connection between companies; inspect lines and buildings

§ 56-479.1. Long distance service; change of carriers; prior authorization

§ 56-479.2. Anti-competitive acts; injunctive relief

§ 56-479.3. Authorization and verification for products, goods, and services to be billed on a telephone bill

§ 56-479.4. Designation of eligible telecommunications carrier for purposes of providing Lifeline service

§ 56-480. Rates, etc., on file with Commission not to be questioned in courts; revision; proof

§ 56-480.1. Time limit on institution of approved rates

§ 56-480.2. Operator assistance at pay stations

§ 56-481. Repealed

§ 56-481.1. Rates, charges, and regulations for interexchange telephone service

§ 56-481.2. Rates, charges and regulations for local exchange telephone services provided by new entrants

§ 56-482. Agreements between telephone companies to be submitted to Commission

§ 56-482.1. Reports required of interexchange telephone companies

§ 56-482.2. Penalties

§ 56-483. Refusal or neglect to make reports; obstructing Commission in discharge of duties; violations in general

§ 56-484. Foreign companies to obtain license

§ 56-484.1. Definitions

§ 56-484.2. Extension or reduction upon poll of certain subscribers

§ 56-484.3. Powers of Commission not restricted; rules and regulations

§ 56-484.4. Repealed

§ 56-484.7. Repealed

§ 56-484.7:1. Offering of communications services

§ 56-484.7:2. Approval

§ 56-484.7:3. Repealed

§ 56-484.7:4. Revocation of Commission approval

§ 56-484.8. Repealed

§ 56-484.12. Definitions

§ 56-484.12:1. Repealed

§ 56-484.13. 9-1-1 Services Board; membership; terms; compensation

§ 56-484.14. Powers and duties of the 9-1-1 Services Board

§ 56-484.15. Repealed

§ 56-484.16. Local emergency telecommunications requirements; text messages; use of digits "9-1-1."

§ 56-484.16:1. PSAP dispatchers; training requirements

§ 56-484.17. Wireless E-911 Fund; uses of Fund; enforcement; audit required

§ 56-484.17:1. Collection of prepaid wireless E-911 charge at point of sale; rate established

§ 56-484.18. Designation of official State Police access number; blocking caller identification prohibited

§ 56-484.19. Definitions

§ 56-484.20. Charges for emergency calls

§ 56-484.21. Instructions for emergency calling

§ 56-484.22. Access to PSAPs from telephone stations on MLTS

§ 56-484.23. Provision of emergency call information

§ 56-484.24. Liability

§ 56-484.25. Exemption for certain counties