(a) The telephone number 911 is restricted to emergency calls that may result in dispatch of the appropriate response service for fire suppression and rescue, emergency medical services or ambulance, hazardous material incidents, disaster or major emergency occurrences, and law enforcement activities.
(b) Any person calling the telephone number 911 for the purpose of making a false alarm or complaint or reporting false information that could result in the emergency dispatch of any public safety agency upon conviction is guilty of a Class A misdemeanor.
(c) Each public safety answering point and dispatch center will maintain a published nonemergency telephone number, and nonemergency calls should be received on that number.
(d) Transfers of calls from 911 trunks to nonemergency numbers are discouraged because that ties up 911 trunks and may interfere with true emergency calls.
Structure Arkansas Code
Title 12 - Law Enforcement, Emergency Management, and Military Affairs
Subtitle 2 - Law Enforcement Agencies and Programs
Chapter 10 - Communications Systems
Subchapter 3 - Arkansas Public Safety Communications and Next Generation 911 Act of 2019
§ 12-10-302. Legislative findings, policy, and purpose
§ 12-10-304. Public safety answering points
§ 12-10-305. Arkansas 911 Board
§ 12-10-306. Communications personnel
§ 12-10-308. Response to requests for emergency response inside and outside jurisdiction
§ 12-10-309. Requests from the hearing and speech impaired
§ 12-10-313. Restrictions and nonemergency telephone number
§ 12-10-314. Connection of network to automatic alarms, etc., prohibited
§ 12-10-316. Public safety answering points — Access to information
§ 12-10-318. Emergency telephone service charges — Imposition — Liability — Public safety charge
§ 12-10-321. Public safety answering points — Bonds
§ 12-10-322. Direct access to 911 services required for multiline telephone systems
§ 12-10-323. Authorized expenditures of revenues
§ 12-10-324. Response to call — Entrance procedures
§ 12-10-325. Training standards
§ 12-10-326. Prepaid wireless public safety charge — Definitions
§ 12-10-327. Restriction on creation of public safety answering point