The staff and supervisors of a public safety answering point or dispatch center shall be:
(1)
(A) Paid employees, either sworn officers or civilians, of the operating agency designated by the chief executive of the political subdivisions.
(B) Personnel other than law enforcement or fire officers shall be considered public safety officers for the purposes of public safety communications or engaging by contract with the operating agency;
(2) Required to submit to criminal background checks for security clearances before accessing files available through the Arkansas Crime Information Center if the public safety answering point or dispatch center is charged with information service functions for criminal justice agencies of the political subdivision;
(3) Trained in operation of 911 system equipment and other training as necessary to operate a public safety answering point or dispatch center, or both;
(4) Subject to the authority of the affiliated agency and the chief executive of the political subdivision through the public safety answering point or dispatch center; and
(5)
(A) Required to immediately release without the consent or approval of any supervisor or other entity any information in their custody or control to a prosecuting attorney if requested by a subpoena issued by a prosecutor, grand jury, or any court for use in the prosecution or the investigation of any criminal or suspected criminal activity.
(B) The staff or supervisor of a public safety answering point or dispatch center, or both, an operating agency, and the service supplier are not liable in any civil action as a result of complying with a subpoena as required in subdivision (5)(A) of this section.
Structure Arkansas Code
Title 12 - Law Enforcement, Emergency Management, and Military Affairs
Subtitle 2 - Law Enforcement Agencies and Programs
Chapter 10 - Communications Systems
Subchapter 3 - Arkansas Public Safety Communications and Next Generation 911 Act of 2019
§ 12-10-302. Legislative findings, policy, and purpose
§ 12-10-304. Public safety answering points
§ 12-10-305. Arkansas 911 Board
§ 12-10-306. Communications personnel
§ 12-10-308. Response to requests for emergency response inside and outside jurisdiction
§ 12-10-309. Requests from the hearing and speech impaired
§ 12-10-313. Restrictions and nonemergency telephone number
§ 12-10-314. Connection of network to automatic alarms, etc., prohibited
§ 12-10-316. Public safety answering points — Access to information
§ 12-10-318. Emergency telephone service charges — Imposition — Liability — Public safety charge
§ 12-10-321. Public safety answering points — Bonds
§ 12-10-322. Direct access to 911 services required for multiline telephone systems
§ 12-10-323. Authorized expenditures of revenues
§ 12-10-324. Response to call — Entrance procedures
§ 12-10-325. Training standards
§ 12-10-326. Prepaid wireless public safety charge — Definitions
§ 12-10-327. Restriction on creation of public safety answering point