2021 Oregon Revised Statutes
Chapter 697 - Collection Agencies; Check-Cashing Businesses; Debt Management Service Providers
Section 697.752 - Grounds for denial, revocation or suspension of registration.


(1) Cannot meet financial obligations as the obligations mature, has liabilities that exceed assets or is in a financial condition that prevents the applicant or debt management service provider from continuing in business with safety to consumers;
(2) Engaged in dishonest, fraudulent or illegal practices or conduct in a business or profession, or unfair or unethical practices or conduct in connection with a debt management service;
(3) Filed, knowingly or negligently, false or untruthful information with the director under ORS 697.632;
(4) Violated a provision of ORS 697.642 to 697.702 or a rule the director adopted under ORS 697.632;
(5) Filed an application for registration that on the date the director issued a registration or on the date the director denied, suspended, conditioned or revoked a registration was incomplete in a material respect or contained a statement that was false or misleading with respect to a material fact in light of the circumstances in which the applicant or debt management service provider made the statement;
(6) Failed to account to interested persons for money or property the applicant or debt management service provider received;
(7) Was temporarily or permanently enjoined from engaging in or continuing a conduct or practice involving a debt management service by a court of competent jurisdiction;
(8) Is subject to a director’s order that denied, suspended, conditioned or revoked a registration as a debt management service provider, or a license or registration that the director issued under another provision of law;
(9) Is subject to a cease and desist order that the director entered within the previous five years after giving the applicant or debt management service provider notice and an opportunity for a hearing;
(10) Demonstrated negligence or incompetence in performing a debt management service or an act, the performance of which requires the applicant or debt management service provider to obtain a registration or license;
(11) Failed to supervise diligently and control an employee’s or agent’s actions related to a debt management service that the applicant or debt management service provider performed;
(12) Was convicted of a felony or of a misdemeanor for which an essential element is fraud, either as an individual that is subject to the requirement to register as a debt management service provider or as a member, partner, officer, director or principal of an applicant or debt management service provider;
(13) Reduced the amount of the bond required under ORS 697.642 or allowed the bond to lapse;
(14) Knowingly made a false entry in a consumer’s record; or
(15) Knowingly mutilated, destroyed or otherwise disposed of a consumer’s record unless the record concerns a consumer that no longer receives a debt management service from the applicant or debt management service provider or the record is not subject to the retention requirement set forth in ORS 697.672. [1983 c.17 §16; 1989 c.209 §3; 2005 c.338 §18; 2009 c.604 §14]

Structure 2021 Oregon Revised Statutes

2021 Oregon Revised Statutes

Volume : 17 - Occupations

Chapter 697 - Collection Agencies; Check-Cashing Businesses; Debt Management Service Providers

Section 697.005 - Definitions for ORS 697.005 to 697.095.

Section 697.031 - Registration procedure; bond or letter of credit; fees; procedures for out-of-state collection agencies; rules.

Section 697.039 - Revocation, suspension or refusal to issue or renew registration.

Section 697.045 - Status of accounts and claims assigned to agency; rights of assignor; appearance in small claims or justice court; registration as condition of access to courts.

Section 697.058 - Agency records; business office; trust accounts; reporting requirements; audit of trust accounts; cost of audit; exemptions.

Section 697.063 - Status of business records and bank accounts following revocation of registration; liquidation; expenses and attorney fees.

Section 697.086 - Rules for collection of child support payments.

Section 697.087 - Injunction; damages; attorney fees; limitation on actions.

Section 697.091 - Fees or compensation received in violation of law; disposition.

Section 697.093 - Enforcement.

Section 697.094 - Orders issued under ORS 697.093.

Section 697.095 - Civil penalties.

Section 697.105 - Fee for collection of debt owed public body; notice to debtor; amount.

Section 697.107 - Prohibition on use of public agency or public official seal or letterhead.

Section 697.115 - Fee for collection of commercial debt; amount; limit.

Section 697.500 - Definitions for ORS 697.500 to 697.555.

Section 697.502 - Exemptions from licensing and record-keeping requirements.

Section 697.510 - License application form and contents; waiver; rules.

Section 697.512 - Application fee and investigation fee; rules.

Section 697.514 - Application review and license issuance; expiration and renewal; grounds for denial; rules.

Section 697.520 - Prohibited practices; effect on charges for dishonored payment instruments.

Section 697.522 - Receipt; contents.

Section 697.524 - Endorsement and deposit of payment instruments.

Section 697.528 - Records; retention; examination costs; rules.

Section 697.530 - Prohibited conduct.

Section 697.540 - Suspension or revocation of license; grounds; notice and hearing.

Section 697.542 - Powers of director; cease and desist order.

Section 697.555 - Civil penalties; restitution.

Section 697.602 - Definitions for ORS 697.602 to 697.842.

Section 697.612 - Registration requirement; exceptions.

Section 697.632 - Registration procedure; fees; rules.

Section 697.642 - Bond requirement.

Section 697.652 - Written agreement and budget analysis requirement; contents and form of agreement; waiver of requirements void.

Section 697.662 - Prohibited practices.

Section 697.672 - Requirement to make, keep and maintain records; rules.

Section 697.682 - Trust accounts for client funds; statements.

Section 697.692 - Fees; circumstances in which consumer may void contract; prohibition of waiver; rules.

Section 697.702 - Interference with records of debt management service provider.

Section 697.707 - Required disclosures.

Section 697.718 - Liability for consumer’s ascertainable loss; limitation on time to commence action.

Section 697.732 - Examinations; investigations; costs; access; public disclosure requirements and exemptions.

Section 697.752 - Grounds for denial, revocation or suspension of registration.

Section 697.762 - Enjoining violations; attorney fees; damages.

Section 697.822 - Remedy not exclusive.

Section 697.825 - Enforcement; orders.

Section 697.832 - Civil penalties.

Section 697.990 - Penalties.