2021 Oregon Revised Statutes
Chapter 697 - Collection Agencies; Check-Cashing Businesses; Debt Management Service Providers
Section 697.707 - Required disclosures.


(2) A debt management service provider shall give to every consumer for whom the debt management service provider offers to perform a debt management service a document that:
(a) States the maximum amount the debt management service provider may charge the consumer for all debt management services that the debt management service provider will perform;
(b) States that the consumer is responsible for paying the debt management service provider’s charges;
(c) Warns the consumer that canceled debt may constitute income that is subject to state and federal taxation and advises the consumer to consult with a tax professional;
(d) Describes completely and in detail the debt management services that the debt management service provider will perform for the consumer and states the amount the consumer must pay for each service and for all services; and
(e) States that the consumer may bring an action against the bond required under ORS 697.642 and lists the name and address of the surety that issued the bond.
(3) A debt management service provider that performs a debt management service as defined in ORS 697.602 (2)(b) or described in ORS 697.612 (1)(b)(E), in the document required under subsection (2) of this section, shall:
(a) Describe, accurately and completely, the consumer’s right to review consumer credit information about the consumer that a consumer reporting agency, as defined in 15 U.S.C. 1681a, maintains; and
(b) State the approximate price that a consumer reporting agency will charge a consumer to review the consumer credit information described in paragraph (a) of this subsection and that the consumer may review the information at no charge if the consumer makes a request to the consumer reporting agency within 30 days after the consumer was denied credit.
(4) A debt management service provider that does not hold a consumer’s funds, directly or indirectly, shall include in the document required under subsection (2) of this section these additional statements:
(a) That the debt management service provider does not predict or guarantee specific results and cannot force or require a creditor to accept a specific settlement;
(b) That the debt management service provider does not make scheduled periodic payments to creditors;
(c) That creditors may continue collection efforts, including lawsuits;
(d) That the consumer’s failure to make monthly payments on outstanding debt will likely have a negative impact on the consumer’s credit score;
(e) That the consumer must make regular monthly deposits of funds in an account the consumer establishes and maintains in the consumer’s name with an insured institution, as defined in ORS 706.008, and designates specifically for making disbursements in connection with a debt management service; and
(f) That the debt management service provider will withdraw fees for debt management services from the account described in paragraph (e) of this subsection only with the consumer’s specific authorization and that the debt management service provider does not have custody, control or separate or additional access to the account.
(5) The document described in this section must provide a space for the consumer to sign the form under a statement that indicates that the consumer has read and understands the disclosures set forth in the document. [2005 c.309 §3; 2009 c.604 §11]

Structure 2021 Oregon Revised Statutes

2021 Oregon Revised Statutes

Volume : 17 - Occupations

Chapter 697 - Collection Agencies; Check-Cashing Businesses; Debt Management Service Providers

Section 697.005 - Definitions for ORS 697.005 to 697.095.

Section 697.031 - Registration procedure; bond or letter of credit; fees; procedures for out-of-state collection agencies; rules.

Section 697.039 - Revocation, suspension or refusal to issue or renew registration.

Section 697.045 - Status of accounts and claims assigned to agency; rights of assignor; appearance in small claims or justice court; registration as condition of access to courts.

Section 697.058 - Agency records; business office; trust accounts; reporting requirements; audit of trust accounts; cost of audit; exemptions.

Section 697.063 - Status of business records and bank accounts following revocation of registration; liquidation; expenses and attorney fees.

Section 697.086 - Rules for collection of child support payments.

Section 697.087 - Injunction; damages; attorney fees; limitation on actions.

Section 697.091 - Fees or compensation received in violation of law; disposition.

Section 697.093 - Enforcement.

Section 697.094 - Orders issued under ORS 697.093.

Section 697.095 - Civil penalties.

Section 697.105 - Fee for collection of debt owed public body; notice to debtor; amount.

Section 697.107 - Prohibition on use of public agency or public official seal or letterhead.

Section 697.115 - Fee for collection of commercial debt; amount; limit.

Section 697.500 - Definitions for ORS 697.500 to 697.555.

Section 697.502 - Exemptions from licensing and record-keeping requirements.

Section 697.510 - License application form and contents; waiver; rules.

Section 697.512 - Application fee and investigation fee; rules.

Section 697.514 - Application review and license issuance; expiration and renewal; grounds for denial; rules.

Section 697.520 - Prohibited practices; effect on charges for dishonored payment instruments.

Section 697.522 - Receipt; contents.

Section 697.524 - Endorsement and deposit of payment instruments.

Section 697.528 - Records; retention; examination costs; rules.

Section 697.530 - Prohibited conduct.

Section 697.540 - Suspension or revocation of license; grounds; notice and hearing.

Section 697.542 - Powers of director; cease and desist order.

Section 697.555 - Civil penalties; restitution.

Section 697.602 - Definitions for ORS 697.602 to 697.842.

Section 697.612 - Registration requirement; exceptions.

Section 697.632 - Registration procedure; fees; rules.

Section 697.642 - Bond requirement.

Section 697.652 - Written agreement and budget analysis requirement; contents and form of agreement; waiver of requirements void.

Section 697.662 - Prohibited practices.

Section 697.672 - Requirement to make, keep and maintain records; rules.

Section 697.682 - Trust accounts for client funds; statements.

Section 697.692 - Fees; circumstances in which consumer may void contract; prohibition of waiver; rules.

Section 697.702 - Interference with records of debt management service provider.

Section 697.707 - Required disclosures.

Section 697.718 - Liability for consumer’s ascertainable loss; limitation on time to commence action.

Section 697.732 - Examinations; investigations; costs; access; public disclosure requirements and exemptions.

Section 697.752 - Grounds for denial, revocation or suspension of registration.

Section 697.762 - Enjoining violations; attorney fees; damages.

Section 697.822 - Remedy not exclusive.

Section 697.825 - Enforcement; orders.

Section 697.832 - Civil penalties.

Section 697.990 - Penalties.