The holder of a state-issued certificate of franchise authority must comply with customer service requirements that are no more restrictive than the standards in 47 CFR 76.309(c). The South Carolina Department of Consumer Affairs must receive complaints from customers of the holder of a state-issued certificate of franchise authority in accordance with Section 37-6-117. Contact information for the Department of Consumer Affairs must be printed on the customer's bill.
HISTORY: 2006 Act No. 288, Section 4, eff May 23, 2006; 2007 Act No. 8, Section 2, eff March 30, 2007.
Structure South Carolina Code of Laws
Title 58 - Public Utilities, Services and Carriers
Section 58-12-5. Purpose; findings and preemption as to cable and video service.
Section 58-12-10. Installation of cable over or beneath public lands, highways, roads or waters.
Section 58-12-30. Franchising by counties and municipalities.
Section 58-12-50. Penalties for violations; persons who may bring suit.
Section 58-12-60. Damage to private property.
Section 58-12-70. Underground installations on private property; consent required.
Section 58-12-80. Fees payable by companies receiving benefits of grandfather clauses.
Section 58-12-90. Channel to be made available to Educational Television Commission.
Section 58-12-100. Companies to maintain complaint service.
Section 58-12-110. Televising of athletic events.
Section 58-12-120. Cable television company and cable television system defined.
Section 58-12-300. Definitions.
Section 58-12-310. Application for certificate; procedure.
Section 58-12-320. Predecessor and successor entities.
Section 58-12-330. Payments to municipalities and counties.
Section 58-12-360. Customer service requirements.
Section 58-12-380. Denial of access to service based on income in service area; filing of complaint.
Section 58-12-390. Order to cure noncompliance.
Section 58-12-395. County emergency preparedness and alert system responsibilities.
Section 58-12-400. Applicability of Article 2; educational television.