No later than five years following the effective date of this chapter and every five years thereafter, the commission shall submit a report to the Governor, the Chief Clerk of the House of Representatives and the Secretary of the Senate reviewing the implementation of the provisions of this chapter. The report shall include, but not be limited to:
(1) The degree to which the chapter's requirements have been successfully implemented.
(2) The effect upon the cash working capital or cash flow, uncollectible levels and collections of the affected public utilities.
(3) The level of access to utility services by residential customers, including low-income customers.
(4) The effect upon the level of consumer complaints and mediations filed with and adjudicated by the commission.
Public utilities affected by this chapter shall provide data required by the commission to complete this report. In its recommendations, the commission may also propose any legislative or other changes which it deems appropriate to the Governor and the General Assembly.
(Oct. 22, 2014, P.L.2545, No.155, eff. 60 days)
2014 Amendment. Act 155 amended the intro. par.
Structure Pennsylvania Consolidated & Unconsolidated Statutes
Pennsylvania Consolidated & Unconsolidated Statutes
Chapter 14 - Responsible Utility Customer Protection
Section 1401 - Scope of chapter
Section 1402 - Declaration of policy
Section 1404 - Cash deposits and household information requirements
Section 1405 - Payment arrangements
Section 1406 - Termination of utility service
Section 1407 - Reconnection of service
Section 1408 - Surcharges for uncollectible expenses prohibited
Section 1409 - Late payment charge waiver
Section 1410 - Complaints filed with commission
Section 1410.1 - Public utility duties
Section 1411 - Automatic meter readings
Section 1412 - Reporting of delinquent customers
Section 1413 - Reporting of recipients of public assistance
Section 1414 - Liens by city natural gas distribution operations
Section 1415 - Reporting to General Assembly and Governor