A public utility shall waive late payment charges on any customer accounts if the charges were improperly assessed. The commission may order a waiver of any late payment charges levied by a public utility as a result of a delinquent account for customers with a gross monthly household income not exceeding 150% of the Federal poverty level.
(Oct. 22, 2014, P.L.2545, No.155, eff. 60 days)
Structure Pennsylvania Consolidated & Unconsolidated Statutes
Pennsylvania Consolidated & Unconsolidated Statutes
Chapter 14 - Responsible Utility Customer Protection
Section 1401 - Scope of chapter
Section 1402 - Declaration of policy
Section 1404 - Cash deposits and household information requirements
Section 1405 - Payment arrangements
Section 1406 - Termination of utility service
Section 1407 - Reconnection of service
Section 1408 - Surcharges for uncollectible expenses prohibited
Section 1409 - Late payment charge waiver
Section 1410 - Complaints filed with commission
Section 1410.1 - Public utility duties
Section 1411 - Automatic meter readings
Section 1412 - Reporting of delinquent customers
Section 1413 - Reporting of recipients of public assistance
Section 1414 - Liens by city natural gas distribution operations
Section 1415 - Reporting to General Assembly and Governor