New York Laws
Sub Title B - Office of the Ombudsman
523-E - Access to the Office of the Ombudsman.

ยง 523-e. Access to the office of the ombudsman. 1. The office of the
ombudsman shall create and disseminate materials for all youth in
facilities operated by the office detailing the services that the office
of the ombudsman can offer such youth and how such youth can contact the
office of the ombudsman.

2. All youth residing in a facility operated by the office shall be
permitted reasonable access to a telephone to make a toll free call to
the office of the ombudsman upon the youth's request. Such youth shall
be permitted to complete any phone calls with the office of the
ombudsman in a manner which reasonably assures that the youth's
conversations with an ombudsman are private. Any calls placed by a youth
to the office of the ombudsman shall not count against any limit on
phone calls placed on the youth pursuant to the rules of the facility in
which he or she resides.