The commission shall promulgate:
A. rules on what constitutes authorization of a change or addition to telecommunications services or change in provider for the purposes of determining cramming or slamming, including consideration of the rules on authorization adopted by the federal communications commission;
B. rules and standards on responsibilities of parties in cramming and slamming;
C. rules to establish an expedited consideration process for resolution of complaints filed with the commission, including the filing and investigation of complaints; and
D. other rules needed to implement the provisions of the Cramming and Slamming Act.
History: Laws 1999, ch. 138, § 4.
Effective dates. — Laws 1999, ch. 138, § 12 made the Cramming and Slamming Act effective July 1, 1999.
Temporary provisions. — Laws 1999, ch. 138, § 10, effective June 18, 1999, provided that it is the intent of the legislature that the public regulation commission begin its rulemaking process in time to have rules required by 63-9G-4 NMSA 1978 adopted and promulgated by July 1, 1999.
Structure New Mexico Statutes
Chapter 63 - Railroads and Communications
Article 9G - Cramming and Slamming
Section 63-9G-1 - Short title.
Section 63-9G-2 - Definitions.
Section 63-9G-3 - Commission powers and duties.
Section 63-9G-4 - Rules to implement act.
Section 63-9G-5 - Complaints filed with commission; rules; administrative penalties.
Section 63-9G-6 - Cramming or slamming; customer absolution.
Section 63-9G-7 - Change in service or provider; telephone bills.
Section 63-9G-9 - Cramming or slamming; damage to credit; penalty; civil action barred.