A. The "telecommunications bureau" is created in the utility division of the public regulation commission.
B. The telecommunications bureau shall:
(1) review disputes between telecommunications providers;
(2) investigate each complaint on an expedited basis;
(3) address other telecommunications-related duties as required by the New Mexico Telecommunications Act [Chapter 63, Article 9A NMSA 1978] and the commission; and
(4) recommend actions to the commission.
C. Each complaint shall be resolved by the commission within sixty days unless extended for good cause by an order of the commission or hearing examiner that states with specificity the reason for and length of the extension.
History: Laws 2000, ch. 100, § 1; 2000, ch. 102, § 1; § 8-8-12.1, recompiled as § 62-19-18 by Laws 2020, ch. 9, § 59.
Compiler's notes. — Laws 2020, ch. 9, § 15 recompiled and amended former 8-8-12.1 NMSA 1978 as part of Chapter 62, Article 19 NMSA 1978, effective January 1, 2023, contingent upon the adoption of Laws 2019, SJC/SRC/SJR Nos. 1 and 4, Constitutional Amendment 1, at the general election held on November 3, 2020. Constitutional Amendment 1 was adopted by a vote of 445,655 for and 355,471 against. The section number was assigned by the compiler.
Structure New Mexico Statutes
Chapter 62 - Electric, Gas and Water Utilities
Article 19 - Public Regulation Commission
Section 62-19-1 - Short title. (Effective January 1, 2023.)
Section 62-19-2 - Definitions. (Effective January 1, 2023.)
Section 62-19-3 - Public regulation commission. (Effective January 1, 2023.)
Section 62-19-4 - Public regulation commission nominating committee. (Effective January 1, 2022.)
Section 62-19-5 - Qualifications of commissioners. (Effective January 1, 2023.)
Section 62-19-6 - Continuing education requirements for commissioners. (Effective January 1, 2023.)
Section 62-19-7 - Recusal of commissioner or hearing examiner. (Effective January 1, 2023.)
Section 62-19-9 - Commission; general powers and duties. (Effective January 1, 2023.)
Section 62-19-10 - Propane service; commission duties. (Effective January 1, 2023.)
Section 62-19-11 - Chief of staff; division directors; other staff. (Effective January 1, 2023.)
Section 62-19-12 - Commission; divisions. (Effective January 1, 2023.)
Section 62-19-13 - Administrative services division; chief clerk. (Effective January 1, 2023.)
Section 62-19-14 - Consumer relations division. (Effective January 1, 2023.)
Section 62-19-15 - Legal division. (Effective January 1, 2023.)
Section 62-19-16 - Transportation division. (Effective January 1, 2023.)
Section 62-19-17 - Utility division. (Effective January 1, 2023.)
Section 62-19-18 - Telecommunications bureau. (Effective January 1, 2023.)
Section 62-19-19 - Advisory staff. (Effective January 1, 2023.)
Section 62-19-20 - Hearing examiners. (Effective January 1, 2023.)
Section 62-19-21 - Commission rules; procedures for adoption. (Effective January 1, 2023.)
Section 62-19-22 - Record of proceedings. (Effective January 1, 2023.)
Section 62-19-23 - Ex parte communications. (Effective January 1, 2023.)
Section 62-19-24 - Commission reports. (Effective January 1, 2023.)