Effective - 28 Aug 2002
375.918. Underwriting, use of credit scores, no adverse action permitted — definitions — disclosures. — 1. As used in this section, the following terms mean:
(1) "Adverse action", a denial, nonrenewal of, or a reduction in the amount of benefits payable or types of coverages under any contract, existing or applied for, in connection with the underwriting of insurance. An offer by an insurer to write a contract through an affiliated insurer does not constitute an adverse action;
(2) "Contract", any automobile insurance policy as defined in section 379.110, or any property insurance policy as defined in section 375.001, including such a policy on a mobile home or residential condominium unit or a policy of renters' or tenants' insurance. Contract shall not include any policy of mortgage insurance or commercial insurance;
(3) "Credit report", any written or electronic communication of any information by a consumer reporting agency that:
(a) Bears on a person's credit worthiness, credit standing, or credit capacity; and
(b) Is used or collected wholly or partly to serve as a factor in the underwriting of a contract;
(4) "Credit scoring entity", any entity that is involved in creating, compiling, or providing insurance credit scores;
(5) "Insurance credit score", a numerical representation of the insurance risk a person presents using the person's attributes derived from a credit report or credit information in a formula to assess insurance risk on an actuarial or statistical basis;
(6) "Insurer", any insurance company or entity that offers a contract;
(7) "Underwriting", the selection of the risk that will be assumed by the insurer on a contract, and specifically the decision whether to accept, deny, renew, nonrenew, reduce, or increase the amount of benefits payable or types of coverages under the contract.
2. An insurer using a credit report or insurance credit score as a factor in underwriting shall not take an adverse action based on such factor without consideration of another noncredit-related underwriting factor.
3. No insurer shall take an adverse action against an applicant or insured based on inability to compute an insurance credit score without consideration of another underwriting factor, unless the insurer can justify the credibility that the lack of an insurance credit score has in underwriting to the director of the department of commerce and insurance.
4. An insurer using a credit report or insurance credit score as a factor in underwriting a contract shall disclose at the time of the original application for the contract or on the application itself that the insurer may gather credit information.
5. An insurer using a credit report or insurance credit score as a factor in underwriting of a contract shall not take an adverse action on such contract based on information that is the subject of a written dispute between the policyholder or applicant and a consumer reporting agency, as noted in such person's credit report, until such dispute has reached final determination in accordance with the federal Fair Credit Reporting Act, 15 U.S.C. Section 1681, et seq. In the event that information is the subject of a written dispute under this subsection, the sixty-day period provided by section 375.002 or section 379.110 shall be extended until fifteen days after the dispute reaches final determination. Nothing in this subsection shall be construed to require any consumer reporting agency, as defined by the federal Fair Credit Reporting Act, 15 U.S.C. Section 1681, et seq., to include any information on a credit report beyond the extent required by the federal Fair Credit Reporting Act, 15 U.S.C. Section 1681, et seq.
6. If the use of a credit report or insurance credit score on a contract results in an adverse action, the insurer shall provide the policyholder or applicant:
(1) Notice that a credit report or insurance credit score adversely affected the underwriting of the contract;
(2) The name, address, and telephone number of the consumer credit reporting agency that furnished the credit information, in compliance with the notice requirements of the federal Fair Credit Reporting Act, 15 U.S.C. Section 1681, et seq.;
(3) Notice of the right to obtain a free credit report from the consumer credit reporting agency within sixty days; and
(4) Notice of the right to lodge a dispute with the consumer credit reporting agency to have any erroneous information corrected in accordance with the federal Fair Credit Reporting Act, 15 U.S.C. Section 1681, et seq.
7. Within thirty days from the date the insurer provides notice of an adverse action pursuant to subdivision (1) of subsection 6 of this section, the applicant or insured may in writing request from the insurer a statement of reasons for such action. For purposes of determining the thirty-day period, the notice of an adverse action is deemed received three days after mailing. The statement of reasons shall be sufficiently clear and specific so that a person of average intelligence can identify the basis for the insurer's decision without further inquiry. An insurer may provide an explanation of significant characteristics of the credit history that may have impacted such person's insurance credit score to meet the requirements of this subsection. Standardized credit explanations provided by credit scoring entities comply with this subsection.
8. If an insurer bases an adverse action in part on a credit report or insurance credit score, the applicant or insured may within thirty days of such adverse action make a written request for reunderwriting following any correction relating to the credit report or insurance credit score.
9. An insurer may obtain and use a current credit report or insurance credit score on new business or renewal contracts, but shall not take an adverse action with respect to renewal contracts based upon such credit report or insurance credit score until or after the third anniversary date of the initial contract.
10. Insurance inquiries shall not directly or indirectly be used as a negative factor in any insurance credit scoring formula or in the use of a credit report in underwriting.
11. Nothing in this section shall be construed as superceding the provisions of section 375.002 and section 379.114. Nothing in this section shall be construed as prohibiting any insurer from using credit information in determining whether to offer a policyholder or applicant the option to finance or establish a payment plan for the payment of any premium for a contract. Nothing in this section shall apply to any entity not acting as an insurer or credit scoring entity as defined in subsection 1 of this section.
12. No credit scoring entity shall provide or sell to any party, other than the insurer, its insurance company affiliates or holding companies, and the producer from whom the inquiry was generated, data or lists that include any information that in whole or in part is submitted in conjunction with credit inquiries about consumers. Such information includes, but is not limited to, expiration dates, information that may identify time periods during which a consumer's insurance may expire, or other nonpublic personal information as defined under the Gramm-Leach-Bliley Act, 15 U.S.C. Sections 6801 to 6809. The provisions of this subsection shall not preclude the exchange of information specifically authorized under the federal Fair Credit Reporting Act, 15 U.S.C. Section 1681, et seq., the Gramm-Leach-Bliley Act, 15 U.S.C. Sections 6801 to 6809 and other applicable federal law. The provisions of this subsection shall not apply to data disclosed in connection with a proposed or actual sale, merger, transfer or exchange of all or a portion of an insurer's or producer's business or operating unit, including but not limited to, the sale of a portfolio of contracts, if such disclosure concerns solely consumers of the business or unit and such disclosure is not the primary reason for the sale, merger, transfer or exchange.
13. A violation of this section may be enforceable under section 374.280.
14. The provisions of this section shall apply to all contracts entered into on or after July 1, 2003.
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(L. 2002 H.B. 1502 & 1821)
Structure Missouri Revised Statutes
Title XXIV - Business and Financial Institutions
Chapter 375 - Provisions Applicable to All Insurance Companies
Section 375.001 - Definitions.
Section 375.002 - Grounds for cancellation.
Section 375.003 - Notice of cancellation, how given — reinstatement, when.
Section 375.004 - Refusal to renew, when authorized — exemption, when.
Section 375.005 - Proof of notice, how made.
Section 375.006 - Immunity from liability granted, when, to whom.
Section 375.007 - Cancellation or refusal to issue policy on certain grounds prohibited, exceptions.
Section 375.008 - Certain insurers exempt.
Section 375.012 - Definitions.
Section 375.013 - Promulgation of rules, generally, this chapter.
Section 375.015 - Application for licensure, insurance producers.
Section 375.016 - Examination required for insurance producer's license.
Section 375.017 - Nonresident producer's license.
Section 375.025 - Temporary license — to whom issued.
Section 375.030 - Continuing education, programs approved for another profession.
Section 375.031 - Definitions.
Section 375.033 - Termination of contract, notice — agent not to do business.
Section 375.035 - Renewal after termination of producer's contract.
Section 375.037 - Director's investigation — appeal.
Section 375.046 - Who deemed agent of unauthorized company.
Section 375.051 - Producer held as trustee of money collected.
Section 375.052 - Additional incidental fees — disclosure to applicant or insured.
Section 375.071 - Centralized producer license registry, participation in.
Section 375.076 - No consideration for unlicensed persons.
Section 375.106 - Insurance producers, limitations on negotiated contracts.
Section 375.141 - Suspension, revocation, refusal of license — grounds — procedure.
Section 375.143 - Rulemaking authority.
Section 375.145 - Violations, penalties.
Section 375.146 - Violation, penalty.
Section 375.151 - Acts of managing general agent acts of insurer.
Section 375.152 - Violations, penalties.
Section 375.153 - Managing general agent, director's authority to promulgate rules.
Section 375.161 - Certificate to do business — when terminated.
Section 375.166 - Expense of organization limited.
Section 375.169 - Violation of section 375.166 a misdemeanor, penalty.
Section 375.176 - Proceedings against promoters.
Section 375.181 - Officers required of companies.
Section 375.186 - Seal and bylaws.
Section 375.191 - Voting by proxy.
Section 375.196 - Adoption of same or misleadingly similar name prohibited.
Section 375.198 - Issuance of shares, regulations concerning.
Section 375.201 - Charter, amendment of, procedure for.
Section 375.221 - Certificate of amendment of articles, how executed, contents.
Section 375.231 - Reduction of capital stock where same has not been fully subscribed.
Section 375.236 - Certificate of authority revoked, when.
Section 375.246 - Reinsurance, when allowed as an asset or reduction from liability.
Section 375.251 - Actions by and against companies.
Section 375.256 - Service of process on companies not authorized to do business in this state.
Section 375.261 - Service of process — procedure.
Section 375.266 - Service of process valid, when.
Section 375.271 - Plaintiff entitled to default judgment, when.
Section 375.281 - Company to furnish bond or certificate of authority before pleading.
Section 375.286 - Postponement of action permitted, when.
Section 375.291 - Company may file motion to quash service — grounds.
Section 375.296 - Additional damages for vexatious refusal to pay.
Section 375.298 - Loan against policy by policyholder, insurer to give notice of interest due.
Section 375.301 - Exemptions from provisions of sections 375.256 to 375.301.
Section 375.320 - Not to trade — exception.
Section 375.325 - Mechanical data processing equipment as assets.
Section 375.326 - Automobiles as assets.
Section 375.330 - Purchase and ownership of real estate.
Section 375.340 - Sale and exchange of real estate.
Section 375.345 - Derivative transactions permitted, conditions — definitions — rules.
Section 375.360 - Note not considered payment — not to loan when insolvent.
Section 375.370 - Collateral to be assigned to company.
Section 375.380 - Dividends shall not be paid, when — penalty — liability of stockholder.
Section 375.390 - Officers not to use funds for private gain — penalty.
Section 375.400 - Investigation by director — duty of prosecuting attorney.
Section 375.410 - Penalty for violation.
Section 375.420 - Vexatious refusal to pay claim, damages for, exception.
Section 375.422 - Directors and officers of stock companies to report ownership.
Section 375.425 - Provisions of 375.423 and 375.424 not to apply, when — equity security defined.
Section 375.426 - Director to make rules and regulations.
Section 375.430 - Certificate revoked if judgment not satisfied.
Section 375.440 - Revocation of license for failure to comply with judicial decree.
Section 375.445 - Company operating fraudulently or in bad faith, penalties.
Section 375.460 - Director to keep deposits — rights of companies.
Section 375.470 - Penalty for violations by director.
Section 375.480 - Withdrawal of securities — notice — examination by director.
Section 375.490 - Payment of judgments out of deposits.
Section 375.500 - Distribution of assets.
Section 375.510 - Reinsurance — rights and liabilities — insolvency.
Section 375.520 - Costs to be paid from deposits — amount.
Section 375.530 - Accounting among beneficiaries of foreign deposits.
Section 375.532 - Investment in debt of institution permitted, when.
Section 375.570 - Manner of commencing proceedings — petition, contents.
Section 375.580 - Issuance, service and return of process.
Section 375.610 - Hearing by the court, procedures — no continuances or discovery, exceptions.
Section 375.620 - Referee or master to hear and report — exceptions, filed by either party.
Section 375.640 - Insurance director to take charge.
Section 375.660 - Disposition of assets.
Section 375.670 - Allowance of demands — receiver to review claims against receivership.
Section 375.710 - Conflict of interests — power of court — trustees.
Section 375.720 - Penalty for failure or refusal to deliver assets to director.
Section 375.740 - Payment of expenses of proceedings.
Section 375.750 - Reports to court — payment of claims.
Section 375.771 - Citation of law.
Section 375.772 - Association, created — definitions.
Section 375.773 - Accounts, types of insurance — applicability of law.
Section 375.775 - Association, powers and duties.
Section 375.776 - Board of directors, selection, terms — powers and duties.
Section 375.777 - Director, powers and duties.
Section 375.780 - Penalties for violation of this chapter.
Section 375.787 - Complaint filed by director, when — injunction authorized.
Section 375.788 - Transaction of insurance business by unauthorized insurer, effect of.
Section 375.790 - Enforcement — foreign decree, qualified party, reciprocal states, defined.
Section 375.791 - Foreign insurance company admitted, when.
Section 375.811 - Application for certificate of authority, contents (foreign company).
Section 375.821 - Conditions to be met for certificate of authority (foreign company).
Section 375.831 - Certificate issued when all conditions met (foreign company).
Section 375.861 - Foreign company survivor of merger, documents to be filed with director.
Section 375.871 - Admitted foreign company may withdraw, how.
Section 375.881 - Revocation or suspension of certificate of authority, when (foreign company).
Section 375.901 - Foreign companies shall transact business through licensed agents and brokers.
Section 375.906 - Foreign companies to appoint director to receive service — methods — penalty.
Section 375.911 - Service on deputy director valid, when.
Section 375.920 - Policy form approval, disapproval — procedure.
Section 375.921 - Hearing on disapproval — action pending, effect on form.
Section 375.922 - Rules and regulations not authorized.
Section 375.923 - Exempt forms.
Section 375.930 - Citation of law — purpose — construction.
Section 375.932 - Definitions.
Section 375.934 - Unfair trade practices — conditions.
Section 375.936 - Unfair practices defined.
Section 375.937 - Lenders, duties — prohibited acts.
Section 375.938 - Director may investigate companies.
Section 375.940 - Procedure on charges or belief of unfair practices.
Section 375.942 - Administrative order for prohibited practices — penalty.
Section 375.944 - Judicial review — decree, order — additional evidence — finality of order, when.
Section 375.945 - Director's determination, judicial review.
Section 375.946 - Violation of desist order, penalty.
Section 375.948 - Additional powers of director — promulgation of rules.
Section 375.950 - Definitions.
Section 375.958 - Ancillary receiver, appointed when, entitled to what property, duties.
Section 375.970 - Preferred claims, how determined.
Section 375.974 - Owners of special deposit claims, priority.
Section 375.982 - Limitation on bringing proceedings, certain liens void.
Section 375.986 - Receiver in reciprocal state may sue.
Section 375.990 - Severability clause — interpretation of sections 375.950 to 375.990.
Section 375.992 - Fraudulent claims for benefits — form — notice to department, when — procedure.
Section 375.995 - Sex or marital status discrimination as to benefits or coverage prohibited.
Section 375.1000 - Citation — purpose — construction.
Section 375.1002 - Definitions.
Section 375.1005 - Improper claims practice, conditions.
Section 375.1007 - Improper claims practices.
Section 375.1009 - Director may investigate.
Section 375.1010 - Director may initiate proceedings.
Section 375.1014 - Judicial review.
Section 375.1016 - Violation of cease and desist order.
Section 375.1018 - Director's powers additional to others — rules and regulations.
Section 375.1025 - Definitions.
Section 375.1028 - Applicability — exemptions.
Section 375.1032 - Audited financial report, contents — form.
Section 375.1040 - Accountant's letter, contents.
Section 375.1042 - Audit of financial statement by independent accountant.
Section 375.1045 - Report of findings of accountant to insurer, contents.
Section 375.1050 - Workpapers, defined — availability to insurance examiners — confidentiality of.
Section 375.1054 - Prohibited acts — violation, penalty.
Section 375.1056 - Report required by insurer, when, contents.
Section 375.1057 - Canadian and British insurers, special requirements.
Section 375.1058 - Internal audit function — exemption, when — requirements.
Section 375.1062 - Severability.
Section 375.1070 - Inapplicability to certain insurers.
Section 375.1072 - Definitions.
Section 375.1074 - Limitation on investments, domestic insurers.
Section 375.1075 - Limitations on aggregate of medium or lower quality investments, requirements.
Section 375.1078 - Limitation on Canadian investments.
Section 375.1080 - Definitions.
Section 375.1090 - Purchasing group subject to insurance laws, exceptions.
Section 375.1095 - Insurance purchased by purchasing group, requirements.
Section 375.1097 - Premium taxes, payment of.
Section 375.1100 - Powers of director.
Section 375.1110 - Citation of law.
Section 375.1112 - Definitions.
Section 375.1120 - Records to be maintained by broker, duration — contents.
Section 375.1122 - Insurer's use of broker, restrictions — financial condition statement required.
Section 375.1127 - Reinsurance manager, prohibited acts.
Section 375.1130 - Insurer's use of manager, restrictions — financial condition statement required.
Section 375.1132 - Examination of reinsurance manager, director may conduct.
Section 375.1135 - Penalties, director may assess, procedures.
Section 375.1137 - Application fee, reinsurance intermediary license — renewal.
Section 375.1140 - Effective date.
Section 375.1150 - Citation of law — applicability.
Section 375.1152 - Definitions.
Section 375.1156 - Cooperation with receiver and director required — penalty.
Section 375.1161 - Violations, penalties.
Section 375.1162 - Director may order activities to prevent delinquency proceeding.
Section 375.1164 - Seizure order, director may petition for, when — effects.
Section 375.1165 - Rehabilitation of insurer, director may petition, when — grounds.
Section 375.1170 - Stay of other pending actions, duration — statute of limitations not to run.
Section 375.1172 - Records deemed public, when — exceptions.
Section 375.1175 - Grounds for liquidation — voluntary dissolution and liquidation, conditions.
Section 375.1178 - Life and health policies, termination of, when.
Section 375.1180 - Dissolution order, director may petition for — effect.
Section 375.1185 - Notices provided by liquidator, procedures.
Section 375.1186 - Agent of insurer, duty to provide information to liquidator — penalty.
Section 375.1188 - Stay of other actions — liquidator may bring certain actions, when.
Section 375.1190 - List of insurer's assets to be prepared — filing — not needed, when.
Section 375.1192 - Fraudulent and voidable transfers — requirements — effects.
Section 375.1194 - Transfer of real property not voidable, when.
Section 375.1196 - Claims of creditor, surrender of preference required.
Section 375.1198 - Mutual credits or debts, setoffs allowed — exceptions.
Section 375.1204 - Payment of unearned premiums required — violation, penalties.
Section 375.1206 - Proof of claim, filed when — effect of late filing.
Section 375.1210 - Contingent claims, allowed when, exceptions.
Section 375.1212 - Third party claims for actions against insureds, filed how — procedures.
Section 375.1214 - Denial of claim — appeal procedure.
Section 375.1215 - Subrogated claim, allowed when.
Section 375.1216 - Valuation of security, procedure.
Section 375.1218 - Classes of claims — priority of distribution.
Section 375.1222 - Payment of claims — duties of liquidator.
Section 375.1224 - Unclaimed funds, deemed unclaimed property — effect.
Section 375.1225 - Discharge of liquidator, when.
Section 375.1226 - Reopening of proceedings, when.
Section 375.1228 - Records may be destroyed after discharge, exceptions.
Section 375.1230 - Audit of receivership may be ordered, when.
Section 375.1234 - Foreign insurers, petition to liquidate assets, grounds — granted when — effects.
Section 375.1236 - Ancillary receiver, director may be appointed as — powers and duties.
Section 375.1238 - Power of director to institute proceedings, when.
Section 375.1240 - Nonresident claims, filed where.
Section 375.1242 - Proof of claims, nonresident insurer — procedures.
Section 375.1244 - Stay of actions during liquidation proceedings.
Section 375.1245 - Priority of nonresident claims, reciprocal states — special deposits, priority.
Section 375.1246 - Nonresident ancillary receiver, claims filed with — priority.
Section 375.1250 - Definitions.
Section 375.1260 - Authorized control level event, occurrence of, when — effect, duties of director.
Section 375.1262 - Mandatory control level event, occurrence of, when — effect, duties of director.
Section 375.1272 - Notices, effective when.
Section 375.1280 - Scope of law.
Section 375.1282 - Application of law — not applicable, when.
Section 375.1285 - Definitions.
Section 375.1292 - Consent to transfer, effect.
Section 375.1294 - Hazardous financial condition of transferring insurer, automatic transfer, when.
Section 375.1295 - Effective date — application dates.
Section 375.1300 - Definitions.
Section 375.1303 - Genetic testing by insurer, limitations — penalty — health plan, defined.
Section 375.1306 - Genetic information, prohibited uses by employers — penalty for violation.
Section 375.1309 - Confidentiality of genetic information, exceptions — penalty for violation.
Section 375.1500 - Sections 375.1500 to 375.1527 apply to life insurance policies, exceptions.
Section 375.1503 - Definitions.
Section 375.1512 - Basic illustration, requirements, contents.
Section 375.1515 - Supplemental illustrations permitted, when — notice required.
Section 375.1521 - Annual report to policy owner, contents.
Section 375.1524 - Illustration actuaries, qualifications, duties — annual certification.
Section 375.1527 - Violation of sections 375.1500 to 375.1527, penalties.
Section 375.1530 - Application of sections 375.1500 to 375.1527.
Section 375.1575 - Denial of claim, disclosure by applicant not required.
Section 375.1730 - Costs of coverage reported to department — rates.
Section 375.1800 - Residency of insurance companies, domestic and foreign.
Section 375.1803 - Court actions against insurance company, venue where — inapplicability, when.
Section 375.1806 - Uninsured and underinsured motorist coverage, venue, where.