Massachusetts General Laws
Article 4 - Bank Deposits and Collections
Section 4-214 - Right of Charge–back or Refund; Liability of Collecting Bank; Return of Item

Section 4–214. (a) If a collecting bank has made provisional settlement with its customer for an item and fails by reason of dishonor, suspension of payments by a bank, or otherwise to receive settlement for the item which is or becomes final, the bank may revoke the settlement given by it, charge-back the amount of any credit given for the item to its customer's account, or obtain refund from its customer, whether or not it is able to return the item, if by its midnight deadline or within a longer reasonable time after it learns the facts it returns the item or sends notification of the facts. If the return or notice is delayed beyond the bank's midnight deadline or a longer reasonable time after it learns the facts, the bank may revoke the settlement, charge-back the credit, or obtain refund from its customer, but it is liable for any loss resulting from the delay. These rights to revoke, charge-back, and obtain refund terminate if and when a settlement for the item received by the bank is or becomes final.
(b) A collecting bank returns an item when it is sent or delivered to the bank's customer or transferor or pursuant to its instructions.
(c) A depositary bank that is also the payor may charge-back the amount of an item to its customer's account or obtain refund in accordance with section 4–301, governing return of an item received by a payor bank for credit on its books.
(d) The right to charge-back is not affected by:
(1) previous use of a credit given for the item; or
(2) failure by any bank to exercise ordinary care with respect to the item, but a bank so failing remains liable.
(e) A failure to charge-back or claim refund does not affect other rights of the bank against the customer or any other party.
(f) If credit is given in dollars as the equivalent of the value of an item payable in foreign money, the dollar amount of any charge-back or refund must be calculated on the basis of the bank-offered spot rate for the foreign money prevailing on the day when the person entitled to the charge-back or refund learns that it will not receive payment in ordinary course.

Structure Massachusetts General Laws

Massachusetts General Laws

Part I - Administration of the Government

Title XV - Regulation of Trade

Chapter 106 - Uniform Commercial Code

Article 4 - Bank Deposits and Collections

Section 4-301 - Deferred Posting; Recovery of Payment by Return of Items; Time of Dishonor; Return of Items by Payor Bank

Section 4-213 - Medium and Time of Settlement by Bank

Section 4-214 - Right of Charge–back or Refund; Liability of Collecting Bank; Return of Item

Section 4-211 - When Bank Gives Value for Purposes of Holder in Due Course

Section 4-215 - Final Payment of Item by Payor Bank; When Provisional Debits and Credits Become Final; When Certain Credits Become Available for Withdrawal

Section 4-216 - Insolvency and Preference

Section 4-212 - Presentment by Notice of Item Not Payable By, Through, or at Bank; Liability of Drawer or Indorser

Section 4-302 - Payor Bank's Responsibility for Late Return of Item

Section 4-407 - Payor Bank's Right to Subrogation on Improper Payment

Section 4-401 - When Bank May Charge Customer's Account

Section 4-402 - Bank's Liability to Customer for Wrongful Dishonor; Time of Determining Insufficiency of Account

Section 4-404 - Bank Not Obliged to Pay Check More Than Six Months Old

Section 4-405 - Death or Incompetence of Customer

Section 4-406 - Customer's Duty to Discover and Report Unauthorized Signature or Alteration

Section 4-501 - Handling of Documentary Drafts; Duty to Send for Presentment and to Notify Customer of Dishonor

Section 4-210 - Security Interest of Collecting Bank in Items, Accompanying Documents and Proceeds

Section 4-502 - Presentment of ''on Arrival'' Drafts

Section 4-303 - When Items Subject to Notice, Stop-Payment Order, Legal Process, or Setoff; Order in Which Items May Be Charged or Certified

Section 4-209 - Encoding and Retention Warranties

Section 4-104 - Definitions and Index of Definitions

Section 4-207 - Transfer Warranties

Section 4-503 - Responsibility of Presenting Bank for Documents and Goods; Report of Reasons for Dishonor; Referee in Case of Need

Section 4-101 - Short Title

Section 4-102 - Applicability

Section 4-103 - Variation by Agreement; Measure of Damages; Action Constituting Ordinary Care

Section 4-105 - Bank; Depositary Bank; Payor Bank; Intermediary Bank; Collecting Bank; Presenting Bank

Section 4-106 - Payable Through or Payable at Bank; Collecting Bank

Section 4-107 - Separate Office of Bank

Section 4-108 - Time of Receipt of Items

Section 4-109 - Delays

Section 4-110 - Electronic Presentment

Section 4-111 - Statute of Limitations

Section 4-201 - Status of Collecting Bank as Agent and Provisional Status of Credits; Applicability of Article; Item Indorsed Pay Any Bank

Section 4-202 - Responsibility for Collection or Return; When Action Timely

Section 4-203 - Effect of Instructions

Section 4-204 - Methods of Sending and Presenting; Sending Direct to Payor Bank

Section 4-205 - Depositary Bank Holder of Unindorsed Item

Section 4-206 - Transfer Between Banks

Section 4-208 - Presentment Warranties

Section 4-504 - Privilege of Presenting Bank to Deal With Goods; Security Interest for Expenses

Section 4-403 - Customer's Right to Stop Payment; Burden of Proof of Loss