Massachusetts General Laws
Chapter 111c - Emergency Medical Services System
Section 20 - Remote Communication; Advice, Consultation, or Orders; Limitation on Liability of Physicians, Nurses, Hospitals and Ems Personnel

Section 20. No physician duly registered under section 2, 2A, or 9 of chapter 112, and no nurse duly registered under section 74 or section 76 of said chapter 112, and no hospital shall be liable in a suit for damages as a result of acts or omissions related to advice, consultation or orders given in good faith to emergency medical services personnel who are qualified under section 9 and are acting on behalf of a service duly licensed under section 6, by radio, telephone or other remote means of communication and prior to arrival of the patient at the hospital or other health care facility from which the emergency communication to the EMS personnel is made, nor shall any such EMS personnel be liable in a suit for damages as a result of their acts or omissions based upon such advice, consultation or orders by remote communication, if the such acts or omissions were made in good faith, nor shall any physician be liable in a suit for damages as a result of acts or omissions relating to the discharge of duties under this chapter, including, without limitation, duties as a medical director at the state or regional level, if such acts or omissions were made in good faith.

Structure Massachusetts General Laws

Massachusetts General Laws

Part I - Administration of the Government

Title XVI - Public Health

Chapter 111c - Emergency Medical Services System

Section 1 - Definitions

Section 2 - Statewide Ems System; Expectations; Purpose

Section 3 - Statewide Ems System; Powers and Duties of Department of Public Health

Section 4 - Regional Ems Councils; Duties; Membership

Section 5 - Contracts Between Department and Regional Ems Councils

Section 6 - Ems First Response Service or Ambulance Service; Application; License; Renewal; Provisional License

Section 7 - Ems Vehicles; Inspection; Certificate

Section 8 - Modification of License; Written Request; Restrictions on Transfer, Assignment, and Abandonment

Section 9 - Provision of Emergency Medical Services; Certification of Individuals; Restrictions on Advertising

Section 9a - Emergency Treatment of Police Dogs

Section 10 - Regional Ems Councils; Service Zone Plans; Designation of Service Zone Providers; Primary Ambulance Service

Section 11 - Statewide Coordinated Trauma Care System; Regulations and Guidelines; Trauma Registry Reporting and Analysis System; Designation as Trauma Center; Limitations

Section 12 - State Medical Director; Regional Medical Directors; Duties

Section 13 - Ems System Advisory Board; Membership; Duties; Advisory Committees

Section 14 - Complaints; Procedure; Investigation; Referral; Notice

Section 15 - Failure to Comply Under Certification, License or Designation; Correction Order; Administrative Reconsideration; Assessment; Collection

Section 16 - Revocation or Refusal to Renew Certification, License or Designation; Hearing; Suspension Without Hearing; Modification

Section 17 - Transportation of Children by Ambulance; Accompaniment by Parent or Guardian; Report by EMT

Section 18 - Restraint of Patient by Emt; Written Report

Section 19 - Use of Emergency Medical Titles and Provision of Services; Prohibitions; Fines; Report to Attorney General

Section 20 - Remote Communication; Advice, Consultation, or Orders; Limitation on Liability of Physicians, Nurses, Hospitals and Ems Personnel

Section 21 - Ems Personnel; Good Faith Performance of Duties; Limitation on Personal Liability

Section 22 - Commissioner; Waiver of Regulations or Guidelines; Conditions

Section 23 - Action by Department; Adjudicatory Hearing; Written Request

Section 24 - Ems Regional Councils; Distribution and Use of Funds; Goals and Objectives

Section 25 - Staffing of Class I, Ii or v Ambulances