Section 19. Every common carrier shall file with the department and shall plainly print and keep open to public inspection schedules showing all rates, joint rates, fares, telephone rentals, tolls, classifications and charges for any service, of every kind rendered or furnished, or to be rendered or furnished, by it within the commonwealth, and all conditions and limitations, rules and regulations and forms of contracts or agreements in any manner affecting the same, in such places, within such time, and in such form and with such detail as the department may order; provided, however, that such schedule shall not include a rate, fare, toll or charge for directory assistance service to the commonwealth or its political subdivisions and provided further that such schedules shall not include a rate, fare, toll, or charge to any customers based on the establishment and existence of the 508 area code. In the case of common carriers subject to the interstate commerce commission the forms prescribed for such schedules and the requirements relative to the filing and publication thereof shall conform, as nearly as may be, to the forms prescribed by and the similar requirements of the said commission. No common carrier shall, except as otherwise provided in this chapter, charge, demand, exact, receive or collect a different rate, joint rate, fare, telephone rental, toll or charge for any service rendered or furnished by it, or to be rendered or furnished, from that applicable to such service as specified in its schedule filed with the department and in effect at the time. Nor shall any common carrier refund, or remit directly or indirectly, any rate, joint rate, fare, telephone rental, toll or charge so specified, or any part thereof, nor extend to any person or corporation any rule, regulation, privilege or facility except such as are specified in the said schedule and regularly and uniformly extended to all persons and corporations under like circumstances for the like, or substantially similar, service. Unless the department otherwise orders, no change shall be made in any rate, joint rate, fare, telephone rental, toll, classification or charge, or in any rule or regulation or form of contract or agreement in any manner affecting the same as shown upon the schedules filed in accordance with this chapter, except after thirty days from the date of filing a statement with the department setting forth the changes proposed to be made in the schedule then in force and the time when such changes shall take effect, and such notice to the public as the department orders, to be given prior to the time fixed in such statement to the department for the changes to take effect. The department for good cause shown may allow changes before the expiration of said thirty days, under such conditions as it may prescribe, and may suspend the taking effect of changes under the circumstances and in the manner provided in the following section. At the time when any changes take effect they shall be plainly indicated upon existing schedules, or new schedules shall be printed and filed as the department may order. This section shall not prevent any telegraph or telephone corporation from continuing to furnish the use of its lines, equipment or service under any contracts in force on July first, nineteen hundred and thirteen, or upon the taking effect of any schedules of rates filed with the department as provided in this chapter, at the rates fixed in such contract; provided, that when any such contracts are or become terminable by notice, the department may direct by order that such contracts shall be terminated by the telegraph or telephone corporation which is a party thereto, and thereupon such contracts shall be terminated by such telegraph or telephone corporation as and when directed by such order. The department may exempt any common carrier from any provision of this section upon a determination by the department after notice and a hearing that such an exemption is in the public interest.
Structure Massachusetts General Laws
Part I - Administration of the Government
Section 1 - Duties; Jurisdiction to Enforce
Section 3 - Limitations Upon Liability Imposed by Carrier
Section 4 - Security Required of Employee to Indemnify Against Neglect; Penalty
Section 5 - Foreign Express Businesses; Appointment of General Agent
Section 6 - Foreign Express Businesses; General Agent's Bond
Section 7 - Foreign Express Businesses; Failure of Agent to Comply With Secs. 5 and 6; Penalty
Section 8 - Protection of Carriers; Misuse of Orders; Penalty
Section 9 - Express Business Upon Steamboat Lines; Application of Provisions Relating to Railroads
Section 11 - Record of Action by Department
Section 12 - Services Supervised and Regulated by Department
Section 12e - Third Party Verification Service Providers; Registration
Section 13 - Inquiry Into Rates, Etc.
Section 14 - Unjust Rates, Fares or Charges; Orders to Fix; Orders for Reparation
Section 15 - Free Service, Tickets, Passes or Transportation Prohibited; Exceptions
Section 16a - Factors in Ordering Discontinuance or Abandonment of Railway Service
Section 17 - Charges for Service; Regulation
Section 18 - Classes of Rates Established by Carrier; Special Rates
Section 19 - Filing of Rate Schedules
Section 19a - Directory Assistance Rate Schedules
Section 19b - Automatic Telephone Dialing Systems; Definition
Section 19c - Notification of Wish Not to Receive Calls From Automatic Telephone Dialing System
Section 19d - Design and Operation of Automatic Telephone Dialing Systems
Section 19e - Solicitations by Telephone; Required Disclosures; Misrepresentation
Section 20 - Notice and Hearing Upon Proposed Rate Schedule Changes; Order
Section 21 - Establishment of Through Routes for Passengers and Freight
Section 22 - Railway Signals Required by Department
Section 23 - Notice to Railway of Recommended Improvements and Changes
Section 25 - Hearings; Notice to Interested Members of General Court
Section 26 - Valuation and Revaluation of Carrier's Property
Section 28 - Notice of Accidents
Section 29 - Investigation of Accidents
Section 30 - Defects; Information by Employee; Protection of Source
Section 31 - Forms of Accounts, Records and Memoranda
Section 32 - Annual Return; Form; Time of Filing; Amendment
Section 33 - Express Business; Annual Return
Section 34 - Examination of Books, etc.; Subpoena Duces Tecum
Section 34a - Supervision of Companies Affiliated With Carrier
Section 35 - Examination of Condition of Company on Request of Interested Party
Section 37 - Service of Orders of Department; Notification of Receipt and Acceptance
Section 38 - Effect of Request or Advice of Department
Section 39 - Violations; Action by Attorney General
Section 40 - Violations or Threatened Violations; Mandamus or Injunction
Section 41 - Representation at Hearings Concerning Proposed Legislation Affecting Department
Section 43 - Annual Report of Department
Section 44 - Examinations or Audits by Department; Divulging Information; Penalty
Section 50 - Offer of New Capital Stock to Stockholders; Notice; Price; Time of Acceptance
Section 51 - Auction of New Capital Stock
Section 52 - Basis of Determination by Department as to Amount of New Capital Stock
Section 53 - Computation of Amount of Capital Stock as Basis for Bond Issue
Section 54 - Approval by Department; Public Hearing
Section 57 - Consent of Department
Section 58 - Supervision of Crossing Following Consent of Department
Section 59 - Proceedings to Alter Crossing
Section 61 - Party to Carry Award Into Effect and to Pay Charges
Section 62 - Appointment of Commission; Hearing; Notice
Section 63 - Revision of Award; Jury
Section 64 - Recovery After Alteration of Proportion of Expense
Section 65 - Proceedings to Abolish Grade Crossings
Section 70 - Manner and Limits of Grade Crossing Abolitions; Costs; Apportionment
Section 72 - Crossing Abolished Upon State Highway; Clear View
Section 73 - Financing Cost of Abolishing Crossing by Street Railway Company
Section 74 - Change of Location
Section 76 - Settlement of Claims; Failure to File Petition
Section 77 - Expenses of Maintenance and Repair
Section 78 - Audit of Expenses; Investigations; Orders of Payment of Apportioned Share
Section 79 - Enforcement; Review
Section 80 - Proceedings Upon Agreement as to Alterations
Section 83 - Examination by Railways; Report; Submission of Plans for Bridge
Section 84 - Maintenance and Repair; Hearing; Order
Section 86 - Formation of Relief Corporation
Section 87 - By-Laws; Statements of Membership and Financial Condition
Section 88 - Association of Railroad Corporation With Relief Corporations
Section 94 - Arrest of Offenders
Section 95 - Compensation of Police; Liability for Misconduct of Police
Section 96 - Action for Debt Due for Constructing a Railroad
Section 97 - Exception; Contractor
Section 98 - Notice of Intention by Materialman; Filing; Fee
Section 99 - Statement of Amount Due for Labor Performed; Filing; Fee
Section 100 - Limitation of Actions
Section 101 - Evasion of Payment of Toll or Fare
Section 102 - Designation of Torpedoes or Other Explosives
Section 103 - Injury to Signals, Tracks, Cars, Etc.