Section 17. A financial institution shall comply with the requirements and a consumer shall be entitled to the remedies for error resolution for an electronic fund transfer required in accordance with the Electronic Funds Transfer Act, 15 USC 1693 et seq. and regulations promulgated thereunder. If in an action under section 20, the court finds that the financial institution knowingly and willfully concluded that the consumer's account was not in error when the conclusion could not reasonably have been drawn from the evidence available to the financial institution at the time of its investigation, then the consumer shall be entitled to treble damages determined under clause (1) of subsection (a) of said section 20.
Structure Massachusetts General Laws
Part I - Administration of the Government
Chapter 167b - Electronic Branches and Electronic Fund Transfers
Section 2 - Regulations; Advisory Rulings; Reconsideration of Rulings; Model Clauses
Section 4 - Application to Purchase, Establish, Install, etc.; Information; Notice of Decision
Section 6 - Consumer Access to Electronic Fund Transfer
Section 8 - Disclosure of Terms and Conditions; Information Included
Section 9 - Documentation of Transfers; Contents; Notice; Periodic Statements
Section 10 - Preauthorized Transfers
Section 13 - System Malfunction; Suspension of Obligation
Section 14 - Identifying Numbers; Social Security Number; Prohibition
Section 15 - Credit or Cash Refunds
Section 16 - Disclosure of Information
Section 17 - Remedies for Wrong Resolution of Account Error Resulting From Electronic Funds Transfer
Section 18 - Liability of Consumer for Unauthorized Transfer
Section 19 - Liability of Financial Institution to Consumer
Section 20 - Liability of Any Person to Consumer
Section 21 - Violations; Arrest Without Warrant
Section 22 - Actions and Proceedings; Injunctions; Penalties