Massachusetts General Laws
Chapter 167b - Electronic Branches and Electronic Fund Transfers
Section 13 - System Malfunction; Suspension of Obligation

Section 13. If a system malfunction prevents the effectuation of an electronic fund transfer initiated by a consumer to another person, and such other person has agreed to accept payment by such means, the consumer's obligation to the other person shall be suspended until the malfunction is corrected and the electronic fund transfer may be completed, unless such other person has subsequently, by written request, demanded payment by means other than an electronic fund transfer.

Structure Massachusetts General Laws

Massachusetts General Laws

Part I - Administration of the Government

Title XXII - Corporations

Chapter 167b - Electronic Branches and Electronic Fund Transfers

Section 1 - Definitions

Section 2 - Regulations; Advisory Rulings; Reconsideration of Rulings; Model Clauses

Section 3 - Purchase, Establishment, Installation, Etc. of Electronic Branches; Amount of Investment; Location; Safeguards; Shared Use of Branches or Equipment

Section 4 - Application to Purchase, Establish, Install, etc.; Information; Notice of Decision

Section 5 - Approval of Organizations Prior to Investments or Service Contracts; Application; Information

Section 6 - Consumer Access to Electronic Fund Transfer

Section 6a - Security Options

Section 7 - Prohibitions

Section 8 - Disclosure of Terms and Conditions; Information Included

Section 9 - Documentation of Transfers; Contents; Notice; Periodic Statements

Section 10 - Preauthorized Transfers

Section 11 - Waiver of Rights

Section 13 - System Malfunction; Suspension of Obligation

Section 14 - Identifying Numbers; Social Security Number; Prohibition

Section 15 - Credit or Cash Refunds

Section 16 - Disclosure of Information

Section 17 - Remedies for Wrong Resolution of Account Error Resulting From Electronic Funds Transfer

Section 18 - Liability of Consumer for Unauthorized Transfer

Section 19 - Liability of Financial Institution to Consumer

Section 20 - Liability of Any Person to Consumer

Section 21 - Violations; Arrest Without Warrant

Section 22 - Actions and Proceedings; Injunctions; Penalties

Section 24 - Assessment