Florida Statutes
Part I - General Provisions (Ss. 497.001-497.172)
497.164 - Solicitation of goods or services.


(1) The board is authorized to adopt rules regulating the solicitation of sales of burial rights, merchandise, or services by licensees.
(2) The board shall regulate such solicitation to protect the public from solicitation which is intimidating, overreaching, fraudulent, or misleading; which utilizes undue influence; or which takes undue advantage of a person’s ignorance or emotional vulnerability.
(3) The board shall regulate any solicitation which comprises an uninvited invasion of personal privacy. It is the express finding of the Legislature that the public have a high expectation of privacy in their personal residences, and the department by rule shall restrict the hours or otherwise regulate such solicitation in the personal residence of a person unless the solicitation has been previously and expressly requested by the person solicited.
(4) Nothing in this section shall be construed to restrict the right of a person to lawfully advertise, use direct mail, or otherwise communicate in a manner not within the definition of solicitation or to solicit the business of anyone responding to such communication or otherwise initiating discussion of goods and services being offered.
(5) At-need solicitation of sales of burial rights, merchandise, or services is prohibited. No person may contact the family or next of kin of a deceased person to sell services or merchandise unless the person has been initially called or contacted by the family or next of kin of such person or persons and requested to provide services or merchandise.
History.—s. 38, ch. 80-238; s. 409, ch. 81-259; s. 2, ch. 81-318; s. 4, ch. 85-16; s. 1, ch. 89-8; ss. 72, 122, ch. 93-399; s. 34, ch. 2004-301.
Note.—Former s. 559.408; s. 497.043; s. 497.321.

Structure Florida Statutes

Florida Statutes

Title XXXIII - Regulation of Trade, Commerce, Investments, and Solicitations

Chapter 497 - Funeral, Cemetery, and Consumer Services

Part I - General Provisions (Ss. 497.001-497.172)

497.001 - Short title.

497.002 - Purpose and intent.

497.0021 - Applicability of parts.

497.005 - Definitions.

497.101 - Board of Funeral, Cemetery, and Consumer Services; membership; appointment; terms.

497.103 - Authority of board and department; Chief Financial Officer recommendations.

497.107 - Headquarters.

497.140 - Fees.

497.141 - Licensing; general application procedures.

497.142 - Licensing; fingerprinting and criminal background checks.

497.143 - Licensing; limited licenses for times of critical need.

497.144 - Licensing; examinations, general provisions.

497.145 - Licensing; use of professional testing services.

497.146 - Licensing; address of record; changes; licensee responsibility.

497.147 - Continuing education; general provisions.

497.148 - Continuing education; monitoring of compliance.

497.149 - Investigations, hearings, and inspections.

497.150 - Compliance examinations of existing licensees.

497.151 - Complaints; logs; procedures.

497.152 - Disciplinary grounds.

497.153 - Disciplinary procedures and penalties.

497.154 - Disciplinary guidelines.

497.155 - Disciplinary citations and minor violations.

497.156 - Emergency action against licensees.

497.157 - Unlicensed practice; remedies concerning violations by unlicensed persons.

497.158 - Court enforcement actions; powers; abatement of nuisances.

497.159 - Crimes.

497.160 - Receivership proceedings.

497.161 - Other rulemaking provisions.

497.162 - Health and safety education.

497.163 - Restriction on requirement of citizenship.

497.164 - Solicitation of goods or services.

497.165 - Liability of owners, directors, and officers regarding trust funds.

497.166 - Preneed sales.

497.167 - Administrative matters.

497.168 - Members of Armed Forces in good standing with administrative boards.

497.169 - Private actions; actions on behalf of consumers; attorney’s fee.

497.170 - Unauthorized arrangements.

497.171 - Identification of human remains.

497.172 - Public records exemptions; public meetings exemptions.