No person shall fail to maintain its books, records, documents, and other business records in such order that data regarding complaints, claims, rating, underwriting, and marketing are not accessible and retrievable for examination by the Commissioner. Data for at least the current calendar year and the 2 preceding years shall be maintained.
(Apr. 3, 2001, D.C. Law 13-265, § 110, 48 DCR 1225.)
Structure District of Columbia Code
Title 31 - Insurance and Securities
Chapter 22A - Unfair Insurance Trade Practices
§ 31–2231.02. General prohibition
§ 31–2231.03. Misrepresentations and false advertising of insurance policies
§ 31–2231.04. False information and advertising generally
§ 31–2231.06. Boycott, coercion, and intimidation
§ 31–2231.07. Illegal dealing in premiums; excess charges for insurance
§ 31–2231.08. False statements and entries
§ 31–2231.09. Stock operations and advisory board contracts
§ 31–2231.10. Failure to maintain marketing and performance records
§ 31–2231.11. Unfair discrimination
§ 31–2231.12. Rebates: life, health, and annuities
§ 31–2231.13. Unfair discrimination and rebates prohibited; property, casualty, and surety insurance
§ 31–2231.14. Interlocking ownerships, management
§ 31–2231.15. Unfair financial planning practices; an insurance agent or broker
§ 31–2231.16. Failure to provide claims history
§ 31–2231.17. Unfair claim settlement practices
§ 31–2231.18. Failure to maintain complaint handling procedures
§ 31–2231.19. Misrepresentation in insurance application
§ 31–2231.20. Favored agent or insurer; coercion of debtors
§ 31–2231.20a. Prohibition on offsetting short-term disability benefits
§ 31–2231.21. “Twisting” prohibited
§ 31–2231.22. Powers of the Commissioner; cease and desist orders