Connecticut General Statutes
Chapter 416 - Department of Consumer Protection
Section 21a-7. (Formerly Sec. 19-171f). - Powers and duties of boards and commissions within Department of Consumer Protection.

(a) Each board or commission within the Department of Consumer Protection under section 21a-6 shall have the following powers and duties:

(1) Each board or commission shall exercise its statutory functions, including licensing, certification, registration, accreditation of schools and the rendering of findings, orders and adjudications. With the exception of the Liquor Control Commission, any exercise of such functions by such a board or commission that is adverse to a party shall be a proposed decision and subject to approval, modification or rejection by the commissioner.
(2) Each board or commission may, in its discretion, issue (A) an appropriate order to any person found to be violating an applicable statute or regulation providing for the immediate discontinuance of the violation, (B) an order requiring the violator to make restitution for any damage caused by the violation, or (C) both. Each board or commission may, through the Attorney General, petition the superior court for the judicial district wherein the violation occurred, or wherein the person committing the violation resides or transacts business, for the enforcement of any order issued by it and for appropriate temporary relief or a restraining order and shall certify and file in the court a transcript of the entire record of the hearing or hearings, including all testimony upon which such order was made and the findings and orders made by the board or commission. The court may grant such relief by injunction or otherwise, including temporary relief, as it deems equitable and may make and enter a decree enforcing, modifying and enforcing as so modified, or setting aside, in whole or in part, any order of a board or commission.
(3) Each board or commission may conduct hearings on any matter within its statutory jurisdiction. Such hearings shall be conducted in accordance with chapter 54 and the regulations established pursuant to subsection (a) of section 21a-9. In connection with any such hearing, the board or commission may administer oaths, issue subpoenas, compel testimony and order the production of books, records and documents. If any person refuses to appear, testify or produce any book, record or document when so ordered, a judge of the Superior Court may make such order as may be appropriate to aid in the enforcement of this section.
(4) Each board or commission may request the Commissioner of Consumer Protection to conduct an investigation and to make findings and recommendations regarding any matter within the statutory jurisdiction of the board or commission.
(5) Each board or commission may recommend rules and regulations for adoption by the Commissioner of Consumer Protection and may review and comment upon proposed rules and regulations prior to their adoption by said commissioner.
(6) Each board or commission shall meet at least once in each quarter of a calendar year and at such other times as the chairperson or the Commissioner of Consumer Protection deems necessary. A majority of the members shall constitute a quorum, except that for any examining board, forty per cent of the members shall constitute a quorum. Any member who fails to attend three consecutive meetings or who fails to attend fifty per cent of all meetings during any calendar year shall be deemed to have resigned from office. Members of boards or commissions shall not serve for more than two consecutive full terms which commence on or after July 1, 1982, except that if no successor has been appointed or approved, such member shall continue to serve until a successor is appointed or approved. Members shall not be compensated for their services but shall be reimbursed for necessary expenses incurred in the performance of their duties.
(7) In addition to any other action permitted under the general statutes, each board or commission may, upon a finding of any cause specified in subsection (c) of section 21a-9: (A) Revoke, place conditions upon or suspend a license, registration or certificate; (B) issue a letter of reprimand to a practitioner and send a copy of such letter to a complainant or to a state or local official; (C) place a practitioner on probationary status and require the practitioner to (i) report regularly to the department, board or commission on the matter which is the basis for probation, (ii) limit the practitioner's practice to areas prescribed by the board or commission, or (iii) continue or renew the practitioner's education until the practitioner has attained a satisfactory level of competence in any area which is the basis for probation; or (D) impose a fine not exceeding one thousand dollars per violation. Each board or commission may discontinue, suspend or rescind any action taken under this subsection.
(8) Each examining board within the Department of Consumer Protection or the Commissioner of Consumer Protection shall conduct any hearing or other action required for an application submitted pursuant to section 20-333 and any completed renewal application submitted pursuant to section 20-335 not later than (A) thirty days after the date of submission for such application or completed renewal application, as applicable, or (B) a period of time deemed appropriate by the Commissioner of Consumer Protection, but not to exceed sixty days after such date of submission.
(b) With the exception of the Liquor Control Commission, each board or commission within the Department of Consumer Protection under section 21a-6 that makes a proposed final decision that is adverse to a party as described in subdivision (1) of subsection (a) of this section, shall submit such proposed decision to the Commissioner of Consumer Protection. Not later than thirty calendar days after receipt of any such proposed decision, the Commissioner of Consumer Protection shall notify such board or commission that the commissioner shall render the final decision concerning such matter. Not later than thirty days after receipt of any such proposed decision, the commissioner shall approve, modify or reject the proposed decision or remand the proposed decision for further review or for the taking of additional evidence. The commissioner shall notify the board or commission in writing of the commissioner's decision and include in such notification the rationale for such decision. The decision of the commissioner shall be the final decision in accordance with section 4-180 for purposes of reconsideration in accordance with section 4-181a or appeal to the Superior Court in accordance with section 4-183.
(P.A. 77-614, S. 167, 610; P.A. 78-303, S. 76–78, 136; P.A. 82-370, S. 1, 16; 82-419, S. 1, 47; 82-422, S. 1, 14; P.A. 91-405, S. 6; P.A. 99-73, S. 8; P.A. 01-195, S. 89, 181; P.A. 03-19, S. 55; June 30 Sp. Sess. P.A. 03-6, S. 146(c), (d); P.A. 04-169, S. 17; 04-189, S. 1; Oct. Sp. Sess. P.A. 11-1, S. 77; P.A. 16-185, S. 2; P.A. 17-77, S. 1; P.A. 21-37, S. 14.)
History: P.A. 78-303 replaced “the” board with “each” board in Subsecs. (c), (d) and (e); P.A. 82-370, 82-419 and 82-422 all amended section to include references to commissions within the department and added subsections (f) and (g) concerning meetings, number of terms for members, attendance requirements and permissible disciplinary actions; Sec. 19-171f transferred to Sec. 21a-7 in 1983 and alphabetic Subdiv. indicators replaced editorially by the Revisors with numeric indicators; P.A. 91-405 amended Subdiv. (6) to provide that if no successor to board member has been appointed or approved, the member shall continue to serve until a successor is appointed or approved; P.A. 99-73 amended Subdiv. (2) by adding Subpara. indicators (A), (B) and (C), and in Subparas. (B) and (C) authorized the board to issue “an order requiring the violator to make restitution for any damage caused by the violation, or (C) both”; P.A. 01-195 made technical changes in Subdivs. (2) and (7), effective July 11, 2001; P.A. 03-19 made technical changes in Subdiv. (7), effective May 12, 2003; June 30 Sp. Sess. P.A. 03-6 and P.A. 04-169 replaced Commissioner and Department of Consumer Protection with Commissioner and Department of Agriculture and Consumer Protection, effective July 1, 2004; P.A. 04-189 repealed Sec. 146 of June 30 Sp. Sess. P.A. 03-6, thereby reversing the merger of the Departments of Agriculture and Consumer Protection, effective June 1, 2004; Oct. Sp. Sess. P.A. 11-1 amended Subdiv. (6) to provide that 40% of examining board members shall constitute a quorum and added Subdiv. (8) re 30-day deadline for hearing or other action by examining board re application pursuant to Sec. 20-333 or renewal application pursuant to Sec. 20-335, effective October 27, 2011; P.A. 16-185 designated existing provisions as Subsec. (a) and amended same by replacing “transferred to the Department of Consumer Protection” with “within the Department of Consumer Protection”, replacing provisions re exercise of functions independently of commissioner and final decision with provisions re functions adverse to party to be proposed decision in Subdiv. (1), adding reference to commissioner in provision re meetings and deleting provision re meeting at request of majority of board or commission members in Subdiv. (6), adding reference to commissioner in provision re conducting hearing, designating existing provision re 30 days after submission as Subpara. (A) and adding Subpara. (B) re period of time deemed appropriate by commissioner in Subdiv. (8) and making technical changes, and added Subsec. (b) re proposed decision of board or commission and final decision of commissioner, effective July 1, 2016; P.A. 17-77 amended Subsecs. (a)(1) and (b) to add provision re exception for Liquor Control Commission, effective July 1, 2017; P.A. 21-37 amended Subsec. (a)(7) in Subpara. (A) by adding “place conditions upon”, in Subpara. (C)(i) by adding “department” and by adding Subpara. (D) re imposing fine not exceeding $1,000 per violation, effective June 4, 2021.

Structure Connecticut General Statutes

Connecticut General Statutes

Title 21a - Consumer Protection

Chapter 416 - Department of Consumer Protection

Section 21a-1. (Formerly Sec. 19-170a). - Department and Commissioner of Consumer Protection. Department to be successor agency to Department of Public Safety, Division of Special Revenue and Gaming Policy Board re certain functions.

Section 21a-1a. - Commissioner and Department of Consumer Protection substituted for former commissioner and department.

Section 21a-1b. - Commissioner and Department of Consumer Protection substituted for former executive director and division.

Section 21a-1c. - Appointment of director.

Section 21a-2. (Formerly Sec. 19-170e). - Toll-free telephone line for consumer inquiries and complaints. Processing of consumer complaints and other matters. Notification to respondent. Fine for failure to respond. Notices of administrative enforcem...

Section 21a-3. (Formerly Sec. 19-171c). - Division of Consumer Education.

Section 21a-3a. - Public awareness campaign for elderly consumers re resistance to marketing tactics and scams.

Section 21a-4. (Formerly Sec. 19-171b). - Refund of fees for unused permits. Fine for payment by check or electronic funds transfer returned as uncollectible. Fine for late renewal of license, certificate or registration. Reinstatement of lapsed lice...

Section 21a-5. (Formerly Sec. 19-171d). - Federal funds, separate account authorized.

Section 21a-6. (Formerly Sec. 19-171e). - Boards and commissions within Department of Consumer Protection.

Section 21a-7. (Formerly Sec. 19-171f). - Powers and duties of boards and commissions within Department of Consumer Protection.

Section 21a-8. (Formerly Sec. 19-171g). - Department's and commissioner's powers and duties re boards and commissions.

Section 21a-8a. - Consumer protection enforcement account.

Section 21a-9. (Formerly Sec. 19-171h). - Uniform rules of procedure. Regulations re subjects within jurisdiction of boards and commissions within Department of Consumer Protection. Prohibited acts by practitioners. Rejection of decisions with antico...

Section 21a-10. (Formerly Sec. 19-171i). - Commissioner of Consumer Protection authorized to establish, combine or abolish divisions, sections or other units, exception. Deputy commissioner. Regulations re staggered schedule for renewal of licenses....

Section 21a-10a. - Retirement status license.

Section 21a-11. (Formerly Sec. 19-171). - Powers and duties of commissioner.

Section 21a-11a. - Complaints against new home construction contractors, home improvement contractors and salesmen and unregistered persons. Study. Report.

Section 21a-11b. - Issuance of license, permit, certification or registration to certain persons with license, permit, certification or registration from another United States jurisdiction. Requirements.

Section 21a-12. (Formerly Sec. 19-170f). - Use of chemicals in removing soot from chimneys and flues.

Section 21a-12a. - Training and education program on playground safety. Regulations.

Section 21a-12b. - Reusable food and beverage containers containing bisphenol-A: Prohibition; enforcement.

Section 21a-12c. - Infant formula and baby food receptacles containing bisphenol-A: Prohibition; existing inventory; enforcement.

Section 21a-12d. - Children's jewelry containing cadmium: Prohibition; enforcement.

Section 21a-12e. - Thermal receipt paper containing bisphenol-A: Prohibition; enforcement.

Section 21a-12f. - Program for collection and disposal of unwanted pharmaceuticals. Public awareness campaign. Regulations.

Section 21a-12g. - Documents re safe storage of prescription drugs, cannabis and cannabis products. Publication.