Connecticut General Statutes
Chapter 416 - Department of Consumer Protection
Section 21a-11. (Formerly Sec. 19-171). - Powers and duties of commissioner.

(a) The Commissioner of Consumer Protection may, subject to the provisions of chapter 67, employ such agents and assistants as are necessary to enforce the provisions of the general statutes wherein said commissioner is empowered to carry out the duties and responsibilities assigned to him or his department. For the purpose of inquiring into any suspected violation of such provisions, the commissioner and his deputy and assistants shall have free access, at all reasonable hours, to all places and premises, homes and apartments of private families keeping no boarders excepted. The commissioner and his or her deputy or assistants shall have the authority to issue citations pursuant to section 51-164n for violations for the purpose of enforcing such provisions. The commissioner may delegate his or her authority to render a final decision in a contested case to a hearing officer employed by, or contracted with, the department.

(b) On the tender of the market price, the commissioner or his deputy may take from any person, firm or corporation samples of any article which he suspects is sold, offered for sale, kept with intent to sell, made or manufactured contrary to any provision of this chapter or related chapters under the jurisdiction of said commissioner. He may analyze such samples or have them analyzed by a state chemist or by an experiment station or by the laboratories of the Department of Public Health, and a sworn or affirmed certificate by such analyst shall be prima facie evidence of the ingredients and constituents of the samples analyzed. If such analysis shows that any such sample does not conform to the requirements of law, and gives the commissioner or his deputy reasonable grounds for believing that any provision of this chapter or related chapters under his jurisdiction has been violated, he shall cause such violator to be prosecuted. Any person who refuses the access provided for herein to the commissioner, his deputy or assistants, or who refuses to sell the samples provided for herein, shall be guilty of a class D misdemeanor. Evidence of violation of any provision of this section shall be prima facie evidence of wilful violation.
(c) The commissioner may, subject to the provisions of chapter 54, revoke, suspend, place conditions upon, deny or impose a fine not exceeding one thousand dollars per violation with regard to any license or registration issued by the department in the event that such licensee or registrant, including, but not limited to, an owner of any business entity holding such license or registration, owes moneys to any guaranty fund or account maintained or used by the department, including, but not limited to, the Home Improvement Guaranty Fund established pursuant to section 20-432, the New Home Construction Guaranty Fund established pursuant to section 20-417i, the Connecticut Health Club Guaranty Fund established pursuant to section 21a-226, the Real Estate Guaranty Fund established pursuant to section 20-324a and the privacy protection guaranty and enforcement account established pursuant to section 42-472a.
(d) In addition to any other action permitted under the general statutes, the commissioner may, upon a finding of a violation: (1) Revoke, place conditions upon or suspend a license, registration or certificate; (2) issue a letter of reprimand to the holder of a license, registration or certificate and send a copy of such letter to a complainant or to a state or local official; (3) place the holder of a license, registration or certificate on probationary status and require the holder to (A) report regularly to the commissioner on the matter which is the basis for probation, (B) limit the holder's practice to areas prescribed by the commissioner, or (C) continue or renew the holder's education until the holder of a license, registration or certificate has attained a satisfactory level of competence in any area which is the basis for probation; or (4) impose a fine not exceeding one thousand dollars per violation. The commissioner may discontinue, suspend or rescind any action taken under this subsection. If a license, registration or certificate is voluntarily surrendered or is not renewed, the commissioner shall not be prohibited from suspending, revoking or imposing other penalties permitted by law on any such license, registration or certificate.
(1949 Rev., S. 3884; 1951, S. 2070d; 1959, P.A. 412, S. 2; P.A. 77-614, S. 323, 610; P.A. 93-381, S. 9, 39; P.A. 95-257, S. 12, 21, 58; June 30 Sp. Sess. P.A. 03-6, S. 146(c); P.A. 04-189, S. 1; P.A. 12-80, S. 73; P.A. 13-299, S. 46; P.A. 17-77, S. 6; P.A. 18-141, S. 12; P.A. 21-37, S. 17.)
History: 1959 act substituted commissioner of consumer protection for commissioner of food and drugs, extended statute's application to enforcing provisions of general statutes, etc., instead of this chapter, changed technical language, deleted enumeration of violations and products involved and provided for analysis of samples by laboratories of state department of health; P.A. 77-614 replaced department of health with department of health services, effective January 1, 1979; Sec. 19-171 transferred to Sec. 21a-11 in 1983; P.A. 93-381 replaced department of health services with department of public health and addiction services, effective July 1, 1993; P.A. 95-257 replaced Commissioner and Department of Public Health and Addiction Services with Commissioner and Department of Public Health, effective July 1, 1995; June 30 Sp. Sess. P.A. 03-6 replaced Commissioner of Consumer Protection with Commissioner of Agriculture and Consumer Protection, effective July 1, 2004; P.A. 04-189 repealed Sec. 146 of June 30 Sp. Sess. P.A. 03-6, thereby reversing the merger of the Departments of Agriculture and Consumer Protection, effective June 1, 2004; P.A. 12-80 replaced penalty of a fine of not more than $25 or imprisonment of not more than 30 days or both with a class D misdemeanor; P.A. 13-299 divided section into Subsecs. (a) and (b), effective July 1, 2013; P.A. 17-77 added Subsec. (c) re revocation, suspension or denial of license or registration, effective July 1, 2017; P.A. 18-141 amended Subsec. (a) to add provision re authority of commissioner, deputy or assistants to issue citations pursuant to Sec. 51-164n, effective June 11, 2018; P.A. 21-37 amended Subsec. (a) to add provision re delegating commissioner's authority to render a final decision, amended Subsec. (c) to add “place conditions upon” and provision re imposing a fine not exceeding $1,000 per violation and added Subsec. (d) re powers of commissioner upon finding of a violation, effective June 4, 2021.

Structure Connecticut General Statutes

Connecticut General Statutes

Title 21a - Consumer Protection

Chapter 416 - Department of Consumer Protection

Section 21a-1. (Formerly Sec. 19-170a). - Department and Commissioner of Consumer Protection. Department to be successor agency to Department of Public Safety, Division of Special Revenue and Gaming Policy Board re certain functions.

Section 21a-1a. - Commissioner and Department of Consumer Protection substituted for former commissioner and department.

Section 21a-1b. - Commissioner and Department of Consumer Protection substituted for former executive director and division.

Section 21a-1c. - Appointment of director.

Section 21a-2. (Formerly Sec. 19-170e). - Toll-free telephone line for consumer inquiries and complaints. Processing of consumer complaints and other matters. Notification to respondent. Fine for failure to respond. Notices of administrative enforcem...

Section 21a-3. (Formerly Sec. 19-171c). - Division of Consumer Education.

Section 21a-3a. - Public awareness campaign for elderly consumers re resistance to marketing tactics and scams.

Section 21a-4. (Formerly Sec. 19-171b). - Refund of fees for unused permits. Fine for payment by check or electronic funds transfer returned as uncollectible. Fine for late renewal of license, certificate or registration. Reinstatement of lapsed lice...

Section 21a-5. (Formerly Sec. 19-171d). - Federal funds, separate account authorized.

Section 21a-6. (Formerly Sec. 19-171e). - Boards and commissions within Department of Consumer Protection.

Section 21a-7. (Formerly Sec. 19-171f). - Powers and duties of boards and commissions within Department of Consumer Protection.

Section 21a-8. (Formerly Sec. 19-171g). - Department's and commissioner's powers and duties re boards and commissions.

Section 21a-8a. - Consumer protection enforcement account.

Section 21a-9. (Formerly Sec. 19-171h). - Uniform rules of procedure. Regulations re subjects within jurisdiction of boards and commissions within Department of Consumer Protection. Prohibited acts by practitioners. Rejection of decisions with antico...

Section 21a-10. (Formerly Sec. 19-171i). - Commissioner of Consumer Protection authorized to establish, combine or abolish divisions, sections or other units, exception. Deputy commissioner. Regulations re staggered schedule for renewal of licenses....

Section 21a-10a. - Retirement status license.

Section 21a-11. (Formerly Sec. 19-171). - Powers and duties of commissioner.

Section 21a-11a. - Complaints against new home construction contractors, home improvement contractors and salesmen and unregistered persons. Study. Report.

Section 21a-11b. - Issuance of license, permit, certification or registration to certain persons with license, permit, certification or registration from another United States jurisdiction. Requirements.

Section 21a-12. (Formerly Sec. 19-170f). - Use of chemicals in removing soot from chimneys and flues.

Section 21a-12a. - Training and education program on playground safety. Regulations.

Section 21a-12b. - Reusable food and beverage containers containing bisphenol-A: Prohibition; enforcement.

Section 21a-12c. - Infant formula and baby food receptacles containing bisphenol-A: Prohibition; existing inventory; enforcement.

Section 21a-12d. - Children's jewelry containing cadmium: Prohibition; enforcement.

Section 21a-12e. - Thermal receipt paper containing bisphenol-A: Prohibition; enforcement.

Section 21a-12f. - Program for collection and disposal of unwanted pharmaceuticals. Public awareness campaign. Regulations.

Section 21a-12g. - Documents re safe storage of prescription drugs, cannabis and cannabis products. Publication.