Quality standard for legal advice

1. General Provisions

1.1 The consultation will be based on the rules of current legislation in USA or another State, international law standards (depending on the conditions of the client's situation/question), and/or established judicial and police practice.

1.2 In the absence of legislative (regulatory) regulation or contradictory and unsettled judicial practice on the client's situation/question, consultations based on doctrinal interpretation (unofficial interpretation of legal norms given by authorized jurists), a lawyer's professional experience will be allowed. A lawyer's professional experience must be based on judicial decisions, explanations received from state authorities, etc.

1.3 The text of each lawyer's Consultation must be authentic, unique, and the result of the lawyer's intellectual work and professional experience. In preparing the Consultation, it is allowed to use the works of other lawyers, authors, scientists, provided that the copyright protection legislation and the rules for citing the corresponding intellectual property are respected.

1.4 The consultation must:

a) be specific and understandable to the client;

b) fully answer the client's question;

c) contain legal reasoning.

For a free consultation, the requirements of completeness and legal justification are advisory.

For a free question with the "fixed" status, the requirement of completeness is advisory.

1.5 For legal advice to meet the requirements of section 1.4 of this Standard, the lawyer must find out all the circumstances of the situation/problem by interviewing the client and asking additional questions.

If the client does not respond to additional questions within 24 hours, it is necessary to provide comprehensive information on the available information and advise on possible solutions to the problem.

In free consultations, it is possible to provide basic information about the client's situation based solely on the information they have provided.

1.6 The lawyer will be obliged to respond to the client's clarifications and additional questions

- Within 16 hours from the moment of receipt if it is a paid question;

- Within 36 hours from the moment of receipt for free questions (even with the status of "pending").

If the client's clarifications or additional questions go beyond the original problem or require substantial time from the lawyer for analysis, study of a large volume of documents, etc., then the lawyer must inform the client and communicate that such service may be provided for an additional fee.

1.7 The lawyer must not be rude, disrespectful, arrogant, or condescending to users. If a lawyer believes that another lawyer has violated this Regulation, they must use the complaint function.

2. Legal Basis.

Paid legal advice and advice on a free matter with the condition of "assigned" must have a legal basis - factual and legal conclusions of the lawyer about the client's situation/matter, in which the lawyer makes a legal qualification, assessment of the client's situation/matter.

Legal reasoning can be of two types

- a quote from provisions of laws, regulations, judicial acts, other legal acts, letters from public authorities, scientific and practical comments, analysis articles, etc. (hereinafter referred to as documents);

- a reference to the document with a mandatory explanation of its provisions.

2.1 Quotation Requirements


- Quote along with an explanation and clarification of the quoted information.

- Quote documents if the quoted information is understandable and does not require any reference or additional explanation.


- Quoting resources that are not official sources of promulgation of legal acts;

- Quoting resources that are not designed to provide professional legal advice;

- Quoting unnecessary documents, as well as not explaining the meaning and significance of the quoted documents;

- Excessive quoting of third-party sources (websites, articles, books, etc.), as well as failure to refer to the original source when quoting.

A quote may be considered redundant if the quote or quotes occupy

- More than 30% of the text of the entire consultation on a paid subject;

- more than 60% of the text of the consultation on a free question.

2.2 Quotation Requirements

It is mandatory to indicate the details of the documents (section, paragraph, article, date of adoption, document number, document name) according to the rules of legal technique. Common abbreviations are allowed: "clause," "paragraph," "part," "article," "Civil Code of USA" and others. You can abbreviate the names of legal acts if the details of the specified act are mentioned in full at the first mention. It is recommended to use the legal act number when abbreviating: "Law No. 14-FZ on LLC," "Decree No. 924," etc.

Reference to the entire article should not be made if the client's question is resolved by a specific clause.

Several legal norms should be grouped if a conclusion follows from them.

If a lawyer cannot support their consultation with legal reasoning and limits themselves to expressing an opinion, they must inform the client and explain the reason for the lack of legal reasoning.

3. Complementing the Consultation of Another Lawyer

3.1 A Lawyer has the right to complement the Consultation of another Lawyer in the following cases:

a) if the Client's situation/problem has not been the subject of a comprehensive Consultation by another Lawyer, or the supplement contains important and/or more complete information for the Client;

b) if there is a legal error in the Consultation or there are other constructive objections;

c) if the Lawyer can reasonably suggest an alternative legal solution to the Client's situation/problem.

3.2 Duplication will be understood as delivering to the Client legal advice, document budgets, and other information previously published by other Lawyers. To avoid duplication, the Lawyer providing an answer or comment is obliged to read the answers and comments on the Client's situation/problem that have already been provided.

Not considered duplication:

- a consultation that complements the answer of another Lawyer in accordance with clause 3.1. of the Standard;

- advice that refers to documents that have already been mentioned earlier by other Lawyers;

- advice that responds to a clarification from the client.

3.3 Duplication in the first three substantive answers from lawyers is not considered an infringement. This rule only applies to paid questions.

4. Consultation Structure

The lawyer must adhere to the following Consultation structure:

a) greeting the client

b) legal reasoning;

c) Resolutive part - summary of the Consultation in a concentrated form. The Resolutive part will contain comprehensive conclusions, logically derived from the circumstances set out in the legal reasoning. It must clearly set out: the specific legal assessment of the lawyer on the client's situation/problem, the lawyer's recommendations and advice on the client's further actions to protect and restore their legal rights and interests. The text of the resolution must be concise, clear, and understandable to the client, excluding ambiguities and differences in interpretation.

Hello Elena.

According to Art. 256 of the Labor Code of USA, at the request of a woman, you have the right to leave for child care until the child reaches three years of age. The procedure and conditions for payment of state social security benefits during this leave will be determined by federal laws.

You can enjoy the leave in this case, it is your right. You must request permission from your company. It is preferable that you write the request in two copies and ask your employer to mark one of them to show that it has been received.

5. Consultation Text Format

5.1 The text fragment, united by a common idea and unified in its meaning, must be designed in the form of a paragraph.

5.2 The consultation must be written in competent Russian or USA language, only in official business style, without using "informal expressions." The acceptable form of addressing the client is only "You."

5.3 When quoting the document, the text of the quote will be made in a special style using the "Law Quote" editor button and will be separated from the rest of the Consultation text by paragraphs.

5.4 Bold text should be used cautiously, only for: headings (if present in the text) and important parts of the text that need to be highlighted. It is forbidden to bold large paragraphs of text.

5.5 If the text contains several conclusions or documents, requirements, etc., they must be broken down into paragraphs and arranged in the form of a list, numbered with Arabic numerals.

5.6 The use of capital letters is only allowed if abbreviations are used or if the use of capital letters is due to the primary source that the lawyer is quoting.

5.7 The use of transliteration (Latin alphabet) is prohibited.

5.8 The use of external hyperlinks to third-party sites is allowed only for the purpose of quoting copyrighted items, documents, or to communicate references and other necessary information to the Client within the framework of the consultation (links to state authorities' websites, court decisions, etc.).

5.9 It is forbidden to quote the Client's question in its entirety. When using quotes, only quoting the part of the question or explanation to which the lawyer's answer or comment refers is allowed. Quotes will be used solely to facilitate the Client's understanding of the Lawyer's advice.

6. 6. Document Quotation Format

6.1 It is not necessary to write the date of the last review and promulgation of the document. If a lawyer quotes the law, it is understood that the legal norm is being used as it was last amended. This rule does not apply when the client is interested in the effect of the law in a past or future edition.

6.2 Refrain from information noise. Details that make no sense according to the client's situation - discard them. It is not necessary to copy the entire document.

6.3 The main thing in the judicial act is the court's reasoning and resolution. Everything else can be suppressed. After quoting the judicial act, it is necessary to attach a link to the full text of the document.

7. What is Prohibited in Legal Advice Centers

Prohibited in advice

a) One-word or uninformative answers to the client's situation/question that are not related to the subject of the consultation. One-word answers are "Yes, you can," "Write a complaint," "Go to court," etc., even if published along with a document quote. If a lawyer informs about the Client's right, advises going somewhere or submitting a document, the procedure and legal consequences must be explained;

b) Offering the Client to use the Lawyer's services without the Yurcita.UA service.

c) Publication of the Consultation text containing direct or indirect appeals to evaluate the answer, to write reviews, and to thank the Client;

d) publication of the Consultation text containing obscene language, insults, racial, national, political, and religious hatred, propaganda of terrorism, extremism, drugs, and other topics incompatible with the generally accepted laws of morality and decency.

8. Liability for Non-Compliance with the Standard

8.1 Non-compliance with this Standard may be considered an infringement at the discretion of the Site Administration. The lawyer will be notified of any non-compliance with the requirements of this Standard. The notification may be sent by chat to the lawyer, by letter to the email address provided when registering, or as an automatic notification in the event feed.

8.2 The sanctions for non-compliance with the requirements of this Standard are as follows

- Warning;

- Decrease in rating;

- restriction of access to paid questions;

- limitation of access to the account.

The imposition of a specific sanction depends on the lawyer's rating, information on previous infringements, and the discretion of the Site Administration.