Sec. 59.028. CONSUMER COMPLAINTS REGARDING SERVICES; ENFORCEMENT OF STANDARDS. This chapter does not restrict:
(1) a consumer's right to complain to the commission about quality of service; or
(2) the commission's right to enforce a quality of service standard.
Acts 1997, 75th Leg., ch. 166, Sec. 1, eff. Sept. 1, 1997.
Structure Texas Statutes
Title 2 - Public Utility Regulatory Act
Subtitle C - Telecommunications Utilities
Chapter 59 - Infrastructure Plan
Subchapter B. Infrastructure Incentives
Section 59.022. Withdrawal of Election
Section 59.023. Election Under Chapter 58
Section 59.025. Switched Access Rates
Section 59.026. Complaint or Hearing
Section 59.027. Consumer Complaints Regarding Tariffs
Section 59.028. Consumer Complaints Regarding Services; Enforcement of Standards
Section 59.029. Investment Limitation on Service Standards