Sec. 58.027. CONSUMER COMPLAINTS REGARDING SERVICES; ENFORCEMENT OF STANDARDS. This chapter does not restrict:
(1) a consumer's right to complain to the commission about quality of service; or
(2) the commission's right to enforce a quality of service standard.
Acts 1997, 75th Leg., ch. 166, Sec. 1, eff. Sept. 1, 1997.
Structure Texas Statutes
Title 2 - Public Utility Regulatory Act
Subtitle C - Telecommunications Utilities
Chapter 58 - Incentive Regulation
Subchapter B. Election of Incentive Regulation
Section 58.022. Chapter Controls
Section 58.023. Service Classification
Section 58.024. Service Reclassification
Section 58.025. Complaint or Hearing
Section 58.026. Consumer Complaints Regarding Tariffs
Section 58.027. Consumer Complaints Regarding Services; Enforcement of Standards