Sec. 57.253. WARRANTY CLAIM. (a) This section applies to a warranty claim submitted by a dealer to the supplier:
(1) while the dealer agreement is in effect; or
(2) not later than the 60th day after the termination or expiration date of the dealer agreement, if the claim is for work performed before the effective date of the termination or expiration.
(b) Not later than the 45th day after the date a supplier receives a warranty claim from a dealer, the supplier shall accept or reject the claim by providing written notice to the dealer. A claim not rejected before that deadline is considered accepted.
(c) If the warranty claim is accepted, the supplier shall pay or credit to the dealer's account all amounts owed to the dealer with respect to the accepted claim not later than the 30th day after the date the claim is accepted.
(d) If the supplier rejects the warranty claim, the supplier shall give the dealer written or electronic notice of the grounds for rejection of a rejected claim, which must be consistent with the supplier's grounds for rejection of warranty claims of other dealers, both in the terms and manner of enforcement.
(e) If no grounds for rejection of a rejected claim are given to the dealer, the claim is considered accepted.
Added by Acts 2011, 82nd Leg., R.S., Ch. 1039 (H.B. 3079), Sec. 2, eff. September 1, 2011.
Structure Texas Statutes
Title 4 - Business Opportunities and Agreements
Section 57.251. Definition of Terminate and Termination
Section 57.252. Applicability of Subchapter; Conflict With Subchapter
Section 57.253. Warranty Claim
Section 57.254. Resubmission of Warranty Claim
Section 57.255. Payment of Warranty Claim
Section 57.256. Warranty Claim for Certain Repair Work or Installation of Replacement Parts