Sec. 441.018. COMPLAINTS. (a) The commission shall maintain a system to promptly and efficiently act on complaints filed with the commission. The commission shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The commission shall make information available describing its procedures for complaint investigation and resolution.
(c) The commission shall periodically notify the complaint parties of the status of the complaint until final disposition.
Added by Acts 2007, 80th Leg., R.S., Ch. 251 (S.B. 913), Sec. 4, eff. September 1, 2007.
Structure Texas Statutes
Subtitle D - History, Culture, and Education
Chapter 441 - Libraries and Archives
Subchapter A. Texas State Library and Archives Commission
Section 441.001. Commission; Members
Section 441.0011. Training for Commission Members
Section 441.002. Director and Librarian
Section 441.004. Career Ladder; Performance Evaluations
Section 441.005. Standards of Conduct; Equal Employment Opportunity
Section 441.006. General Powers and Duties
Section 441.0065. Advisory Committees
Section 441.008. Transfer or Exchange of Books or Documents
Section 441.0085. Adopt-a-Library Program
Section 441.009. State Plan for Library Services and Technology
Section 441.0091. Grant Program for Local Libraries
Section 441.0092. Texas Reads Program Grants
Section 441.010. Electronically Searchable Central Grant Database
Section 441.017. Cost Recovery for Records Storage Services
Section 441.019. Use of Technology
Section 441.020. Negotiated Rulemaking and Alternative Dispute Resolution Policy