Sec. 402.0235. PRIORITIES FOR COMPLAINT INVESTIGATIONS. (a) The division shall assign priorities to complaint investigations under this subtitle based on risk. In developing priorities under this section, the division shall develop a formal, risk-based complaint investigation system that considers:
(1) the severity of the alleged violation;
(2) whether the alleged violator showed continued or wilful noncompliance; and
(3) whether a commissioner order has been violated.
(b) The commissioner may develop additional risk-based criteria as determined necessary.
Added by Acts 2005, 79th Leg., Ch. 265 (H.B. 7), Sec. 2.003, eff. September 1, 2005.
Structure Texas Statutes
Title 5 - Workers' Compensation
Subtitle A - Texas Workers' Compensation Act
Chapter 402 - Operation and Administration of Workers' Compensation System
Subchapter B. System Goals; General Administration of System
Section 402.021. Goals; Legislative Intent; General Workers' Compensation Mission of Department
Section 402.0215. Reference to Commission Divisions
Section 402.022. Public Interest Information
Section 402.023. Complaint Information
Section 402.0231. Documentation and Analysis of Complaints