Sec. 20.033. TOLL-FREE SECURITY ALERT REQUEST NUMBER. A consumer reporting agency shall maintain a toll-free telephone number that is answered at a minimum during normal business hours to accept security alert requests from consumers. If calls are not answered after normal business hours, an automated answering system shall record requests and calls shall be returned to the consumer not later than two hours after the time the normal business day begins on the next business day after the date the call was received.
Added by Acts 2003, 78th Leg., ch. 1326, Sec. 3, eff. Sept. 1, 2003.
Assigned by Acts 2013, 83rd Leg., R.S., Ch. 64 (S.B. 60), Sec. 3, eff. January 1, 2014.
Structure Texas Statutes
Title 2 - Competition and Trade Practices
Chapter 20 - Regulation of Consumer Credit Reporting Agencies
Subchapter B. Security Alert and Security Freeze
Section 20.031. Requesting Security Alert
Section 20.032. Notification of Security Alert
Section 20.033. Toll-Free Security Alert Request Number
Section 20.034. Requesting Security Freeze
Section 20.035. Notification of Change
Section 20.036. Notification of Security Freeze
Section 20.037. Removal or Temporary Lifting of Security Freeze
Section 20.038. Exemption From Security Freeze
Section 20.0385. Applicability of Security Alert and Security Freeze