Sec. 161.034. COMPLAINTS. (a) The board shall maintain a system to promptly and efficiently act on complaints filed with the board. The board shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and the disposition of the complaint.
(b) The board shall make information available describing its procedures for complaint investigation and resolution.
(c) The board shall periodically notify the complaint parties of the status of the complaint until final disposition.
Added by Acts 2007, 80th Leg., R.S., Ch. 334 (H.B. 3140), Sec. 3, eff. June 15, 2007.
Structure Texas Statutes
Chapter 161 - Veterans Land Board
Subchapter B. Administrative Provisions
Section 161.011. Veterans Land Board Designated
Section 161.0111. Sunset Provision
Section 161.013. Executive Secretary and Assistant Executive Secretary
Section 161.0141. Separation of Responsibilities
Section 161.015. Compensation and Duties of Employees
Section 161.017. Meetings of Board
Section 161.018. Minutes of Board
Section 161.019. Depository for Papers, Records, and Archives
Section 161.020. Purchase of Supplies
Section 161.022. Chapter Application to Successor Boards
Section 161.024. Conflicts of Interest
Section 161.025. Equal Protection for Board Members
Section 161.026. Removal of Board Member
Section 161.028. Career Ladder
Section 161.029. Performance Evaluations
Section 161.0301. Internal Auditor
Section 161.031. Equal Employment Opportunity
Section 161.032. Standards of Conduct
Section 161.033. Public Debate Before Board
Section 161.035. Use of Technology
Section 161.036. Negotiated Rulemaking; Alternative Dispute Resolution