RCW 18.51.575
Communication system—Telephones and other equipment.
(1) Each nursing home must be responsive to incoming communications and respond within a reasonable time to phone and electronic messages.
(2) Each nursing home must have a communication system, including a sufficient quantity of working telephones and other communication equipment to ensure that residents have 24-hour access to communications with family, medical providers, and others, and also to allow for emergency contact to and from facility staff. The telephones and communication equipment must provide for auditory privacy, not be located in a staff office or station, be accessible and usable by persons with hearing loss and other disabilities, and not require payment for local calls. A nursing home is not required to provide telephones at no cost in each resident room.
[ 2021 c 159 § 9.]
NOTES:
Findings—2021 c 159: See note following RCW 18.20.520.
Structure Revised Code of Washington
Title 18 - Businesses and Professions
Chapter 18.51 - Nursing Homes.
18.51.007 - Legislative intent.
18.51.040 - Application for license.
18.51.050 - License—Issuance, renewal—Fee—Display.
18.51.054 - Denial of license.
18.51.060 - Penalties—Grounds.
18.51.062 - Temporary managers—Department shall indemnify, defend, and hold harmless.
18.51.065 - Penalties—Hearing (as amended by 1989 c 175).
18.51.067 - License suspension—Noncompliance with support order—Reissuance.
18.51.095 - Resident contact information—Department requirements and duties.
18.51.140 - Fire protection—Duties of chief of the Washington state patrol.
18.51.145 - Building inspections—Authority of chief of the Washington state patrol.
18.51.150 - Operating without license—Penalty.
18.51.160 - Operating without license—Injunction.
18.51.180 - Outpatient services—Authorized—Defined.
18.51.185 - Outpatient services—Cost studies—Vendor rates.
18.51.190 - Complaint of violation—Request for inspection—Notice—Confidentiality.
18.51.200 - Preliminary review of complaint—On-site investigation.
18.51.210 - Authority to enter and inspect nursing home—Advance notice—Defense.
18.51.220 - Retaliation or discrimination against complainant prohibited, penalty—Presumption.
18.51.230 - Periodic general inspection—Emergency rules.
18.51.240 - Alterations or additions—Preliminary inspection and approval.
18.51.250 - Nursing homes without violations—Public agencies notified—Priority.
18.51.260 - Posting citations for violation of RCW 18.51.060.
18.51.270 - Annual report of citations—Publication—Contents.
18.51.280 - Chapter cumulative.
18.51.290 - Writings as public records.
18.51.300 - Retention and preservation of records of patients.
18.51.310 - Comprehensive plan for utilization review—Licensing standards—Regulations.
18.51.320 - Contact with animals—Rules.
18.51.350 - Conflict with federal requirements.
18.51.400 - Receivership—Legislative findings.
18.51.410 - Receivership—Petition to establish—Grounds.
18.51.420 - Receivership—Defenses to petition.
18.51.430 - Receivership—Persons qualified to act as receiver.
18.51.440 - Receivership—Judicial hearing.
18.51.450 - Receivership—Appointment of receiver.
18.51.460 - Receivership—Termination—Conditions.
18.51.470 - Receivership—Accounting of acts and expenditures by receiver.
18.51.480 - Receivership—Compensation, liability—Revision of medicaid reimbursement rate.
18.51.490 - Receivership—Powers of receiver.
18.51.500 - Receivership—Financial assistance—Use of revenues and proceeds of facility.
18.51.510 - Receivership—State medical assistance.
18.51.520 - Receivership—Foreclosures and seizures not allowed.
18.51.530 - Notice of change of ownership or management.
18.51.540 - Cost disclosure to attending physicians.
18.51.550 - Investigation of complaints of violations concerning nursing technicians.
18.51.560 - Employment of physicians.
18.51.570 - Employment—Certificates of parental improvement.
18.51.575 - Communication system—Telephones and other equipment.
18.51.580 - Disaster preparedness plan.
18.51.920 - Construction—Chapter applicable to state registered domestic partnerships—2009 c 521.