RCW 18.51.200
Preliminary review of complaint—On-site investigation.
Upon receipt of a complaint, the department shall make a preliminary review of the complaint. Unless the department determines that the complaint is willfully intended to harass a licensee or is without any reasonable basis, or unless the department has sufficient information that corrective action has been taken, it shall make an on-site investigation within a reasonable time after the receipt of the complaint or otherwise ensure complaints are responded to. In either event, the complainant shall be promptly informed of the department's proposed course of action. If the complainant requests the opportunity to do so, the complainant or his or her representative, or both, may be allowed to accompany the inspector to the site of the alleged violations during his or her tour of the facility, unless the inspector determines that the privacy of any patient would be violated thereby.
[ 2011 c 336 § 487; 1981 1st ex.s. c 2 § 21; 1975 1st ex.s. c 99 § 5.]
NOTES:
Severability—Effective dates—1981 1st ex.s. c 2: See notes following RCW 18.51.010.
Structure Revised Code of Washington
Title 18 - Businesses and Professions
Chapter 18.51 - Nursing Homes.
18.51.007 - Legislative intent.
18.51.040 - Application for license.
18.51.050 - License—Issuance, renewal—Fee—Display.
18.51.054 - Denial of license.
18.51.060 - Penalties—Grounds.
18.51.062 - Temporary managers—Department shall indemnify, defend, and hold harmless.
18.51.065 - Penalties—Hearing (as amended by 1989 c 175).
18.51.067 - License suspension—Noncompliance with support order—Reissuance.
18.51.095 - Resident contact information—Department requirements and duties.
18.51.140 - Fire protection—Duties of chief of the Washington state patrol.
18.51.145 - Building inspections—Authority of chief of the Washington state patrol.
18.51.150 - Operating without license—Penalty.
18.51.160 - Operating without license—Injunction.
18.51.180 - Outpatient services—Authorized—Defined.
18.51.185 - Outpatient services—Cost studies—Vendor rates.
18.51.190 - Complaint of violation—Request for inspection—Notice—Confidentiality.
18.51.200 - Preliminary review of complaint—On-site investigation.
18.51.210 - Authority to enter and inspect nursing home—Advance notice—Defense.
18.51.220 - Retaliation or discrimination against complainant prohibited, penalty—Presumption.
18.51.230 - Periodic general inspection—Emergency rules.
18.51.240 - Alterations or additions—Preliminary inspection and approval.
18.51.250 - Nursing homes without violations—Public agencies notified—Priority.
18.51.260 - Posting citations for violation of RCW 18.51.060.
18.51.270 - Annual report of citations—Publication—Contents.
18.51.280 - Chapter cumulative.
18.51.290 - Writings as public records.
18.51.300 - Retention and preservation of records of patients.
18.51.310 - Comprehensive plan for utilization review—Licensing standards—Regulations.
18.51.320 - Contact with animals—Rules.
18.51.350 - Conflict with federal requirements.
18.51.400 - Receivership—Legislative findings.
18.51.410 - Receivership—Petition to establish—Grounds.
18.51.420 - Receivership—Defenses to petition.
18.51.430 - Receivership—Persons qualified to act as receiver.
18.51.440 - Receivership—Judicial hearing.
18.51.450 - Receivership—Appointment of receiver.
18.51.460 - Receivership—Termination—Conditions.
18.51.470 - Receivership—Accounting of acts and expenditures by receiver.
18.51.480 - Receivership—Compensation, liability—Revision of medicaid reimbursement rate.
18.51.490 - Receivership—Powers of receiver.
18.51.500 - Receivership—Financial assistance—Use of revenues and proceeds of facility.
18.51.510 - Receivership—State medical assistance.
18.51.520 - Receivership—Foreclosures and seizures not allowed.
18.51.530 - Notice of change of ownership or management.
18.51.540 - Cost disclosure to attending physicians.
18.51.550 - Investigation of complaints of violations concerning nursing technicians.
18.51.560 - Employment of physicians.
18.51.570 - Employment—Certificates of parental improvement.
18.51.575 - Communication system—Telephones and other equipment.
18.51.580 - Disaster preparedness plan.
18.51.920 - Construction—Chapter applicable to state registered domestic partnerships—2009 c 521.