(a) Local government.--A 911 system or a wireless E-911 system run by county and local governments shall be a local agency which shall enjoy local governmental immunity as provided under 42 Pa.C.S. Ch. 85 Subch. C (relating to actions against local parties).
(b) Entities.--The following shall not be liable for an act or omission to a person who directly or indirectly uses a 911 emergency service or provides information to 911 systems under this section except for willful or wanton misconduct:
(1) A 911 system.
(2) A 911 service provider.
(3) A provider or communication service provider, including a provider of Next Generation 911 technology.
(4) An officer, director, employee, vendor or agent of an entity listed under paragraphs (1), (2) and (3).
(c) Applicability.--The immunity under subsection (b) shall apply to the following:
(1) The release to PSAPs, providers of emergency notification services or providers of emergency support services of information authorized under this chapter, including nonpublished telephone numbers.
(2) The release to the Federal Communications Commission, the public utility commission, the board or any Federal or Commonwealth agency with the authority to regulate the provision of telecommunications services of telephone company information specified in this section that is not already part of public records, including information regarding the number of liens served by an individual company, except for nonpublic information regarding the company's individual customer names, addresses and telephone numbers.
(3) Interruptions, omissions, defects, errors, mistakes or delays in transmission occurring in the course of the delivery of 911 emergency services and other emergency services, including next generation 911 services under this chapter, unless the interruptions, omissions, defects, errors, mistakes or delays are caused by the willful or wanton misconduct of a person listed under subsection (b).
(4) Any other matter relating to the provision of 911 communications service or a 911 system.
(June 29, 2015, P.L.36, No.12, eff. Aug. 1, 2015)
Cross References. Section 5311.1 is referred to in section 5307.1 of this title.
Structure Pennsylvania Consolidated & Unconsolidated Statutes
Pennsylvania Consolidated & Unconsolidated Statutes
Chapter 53 - 911 Emergency Communication Services
Section 5301 - Scope of chapter
Section 5303 - Telecommunications management
Section 5304.1 - Pennsylvania State Police
Section 5305 - 911 system plan
Section 5306 - Special public meeting (Deleted by amendment)
Section 5306.2 - Uniform 911 surcharge
Section 5309 - Telephone records
Section 5311.2 - Powers and duties of agency (Deleted by amendment)
Section 5311.3 - Advisory committee (Deleted by amendment)
Section 5311.4 - Wireless E-911 Emergency Services Fund (Deleted by amendment)
Section 5311.5 - Disbursement of fund amounts by agency (Deleted by amendment)
Section 5311.6 - Reporting (Deleted by amendment)
Section 5311.7 - Prohibition against release of information
Section 5311.8 - Wireless provider and VoIP provider records (Deleted by amendment)
Section 5311.9 - Immunity (Deleted by amendment)
Section 5311.10 - Agency funding for wireless E-911 support (Deleted by amendment)
Section 5311.11 - Rate regulation
Section 5311.12 - Regulations (Deleted by amendment)
Section 5311.13 - Enforcement (Deleted by amendment)
Section 5311.14 - Collection and disbursement of VoIP 911 fee (Deleted by amendment)
Section 5311.15 - Shared residential MLTS service
Section 5311.16 - Business MLTS
Section 5311.17 - Shared communications services
Section 5311.18 - Temporary residence
Section 5311.19 - Local notification
Section 5311.20 - ALI database maintenance
Section 5311.21 - Industry standards
Section 5311.22 - Dialing instructions
Section 5311.23 - MLTS signaling
Section 5311.24 - MLTS operator education
Section 5311.25 - Limitation of liability
Section 5312.1 - Legislative study (Deleted by amendment)